Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust
Barncoose, Redruth, Cornwall, TR15 3ERContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust.
Reviews
-
Review titled Excellent Facility
Rated 5 stars out of 5
by Margaret Williams - Posted on 29 April 2024
I had occasion to visit the Urgent Care department on Sunday morning. From the receptionist to the triage nurse and then to the doctor, I was met with kindness and professionalism and in a timely manner. I was given a thorough assessment and then appropriate medication. The receptionist kindly phoned my son for me when my own phone let me down. I am so grateful that we have this service available to us, staffed with NHS personnel at their best. Thank you.
Visited Urgent Treatment Centre on April 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
-
Review titled A positive experience under stressful circumstances
Rated 4 stars out of 5
by Laura - Posted on 15 January 2024
I just felt compelled to leave a review after the fantastic treatment I received yesterday morning at the MIU. From the person on reception, to the nurses and GP, everyone that I spoke to was so lovely, professional, caring and did their uttermost to help me feel more comfortable when I was feeling very vulnerable & stressed. A huge thankyou to you all for your help & kindness on this occasion.
Visited Urgent Treatment Centre on January 2024
Review titled Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust
Replied on 18 January 2024
We are really pleased to hear about your positive experience at Camborne and Redruth community hospital. Such feedback is always nice to read. Please be assured that we will forward this to the Matron and team lead who will cascade it to the staff members. They will be delighted to hear this.
Provided by Care opinion
-
Review titled Wonderful treatment
Rated 5 stars out of 5
by Helen Hesford - Posted on 01 February 2024
I have been having the staff come to my house . They are professional, kind, considerate and I will miss the visits when they finish.well done to all and I Thankyou from the bottom of my heart for the treatment advice and the equipment I received.
Visited Stroke on January 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
-
Review titled Brilliant and kind staff
Rated 5 stars out of 5
by Sue McBride - Posted on 04 November 2023
I went yesterday to have a problem with my eye looked at, but the nurse was concerned about my oxygen levels so got a very caring doctor to check me out and he did loads of tests asked lots questions, the tests were done swiftly and results were just as swift, he gave me medication there and then, I was amazed at the thoroughness of it all. Every person I spoke to there was polite, caring and efficient especially how hard they were working, but I’m very thankful for them being there for me.
Visited Urgent Treatment Centre on November 2023
Review titled Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust
Replied on 08 November 2023
Thank you so much for your lovely comments in relation to Camborne and Redruth community hospital. We are pleased to hear that you had the care and treatment we would expect from one of our services. Your feedback will be sent to the Matron and team lead who will cascade to the staff members. They will be delighted to hear this.
Provided by Care opinion
-
Review titled Treated well, but waited too long
by deploymenthb78 - Posted on 09 November 2023
Had to go to eye nurse at Barncoose Hospital. Got seen over four hours later. I don't think there are any excuses for the NHS to make me and so many others wait so long. - The treatment was professional, considerate, warm and comforting. - I was referred to Treliske Hospital for consideration of my eye because of a concern by the nurse. All explained to me! - The appointment at Treliske - eye doctor/nurse was excellent, exactly as I hoped. Thank you for those who helped my eye!
Visited October 2023
Provided by Care opinion
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
-
Review titled Great service but lack of cleanliness
Rated 4 stars out of 5
by Anonymous - Posted on 23 September 2023
We visited today for my daughter. The care we received was brilliant and without faults. However, there needs to be more checking of the cleanliness of areas of the waiting room. When we arrived a previous family had left dirty wetwipes, puddles of water all over the children's toys/ toy area, food/crumbs, half eaten and empty packets, empty bottles and cans and even a packet of cigarettes (directly on top of the children's toys) and other belongings. Whilst this isn't the fault of any of the staff, I feel it is important to raise this and have some kind of inspection of the areas regularly. Not only is this unhygienic, but it is also an active risk to those with allergies (of which my children do).
Visited Urgent Treatment Centre on September 2023
Review titled Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust
Replied on 26 September 2023
Thank you for your feedback. We are pleased to hear your daughter received the care and treatment we would expect from our services. However, the cleanliness will need to be addressed and can ensure you that your observations will be passed to the Matron and lead, for the department, to highlight to the relevant staff members.
Provided by Care opinion
-
Review titled Professionalism and Expertise
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2023
Following a referral by the 111 service, I went to the community hospital Outpatient dept at 0820 on a Saturday morning. From the charming receptionist at the front desk to the triage nurse who saw me in less than 10 mins thru to the nurse practitioner and doctor who saw me within an hour, the entire visit was an excellent example of the high levels of professionalism and expertise being delivered by the NHS. Thank you team!
Visited Urgent Treatment Centre on July 2023
Review titled Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust
Replied on 20 July 2023
Thank you so much for your positive feedback in relation to Camborne and Redruth Community hospital Minor Injury Unit. It is always nice to hear that you received the care and treatment that we would expect from our services. We will forward your comments to the Matron and team lead who will inform the relevant staff members. They will be delighted to hear your feedback.
Provided by Care opinion
-
Review titled good experience
Rated 5 stars out of 5
by Elizabeth - Posted on 28 May 2023
I had to have staples taken out after full knee replacement operation so went to the dressings department. They were lovely - very sympathetic,kind and reassuring. They didn't rush and at one point I had to stop them because of discomfort they were really nice about it. I like this hospital it is clean and the staff have always been good to me. The lady at the main reception was lovely and friendly and greeted me with a smile and gave me directions.
Visited Don't know on May 2023
Review titled Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust
Replied on 01 June 2023
Thank you so much for your positive feedback in relation to Camborne and Redruth Community hospital. We are pleased you received the care we would expect from our services. We will forward this to the Matron and team lead who will cascade to the relevant staff members. They will be pleased to hear this also.
Provided by Care opinion
-
Review titled The Podiatry Service in Redruth & Truro Hospital
Rated 5 stars out of 5
by Karen Michelle Jackson - Posted on 15 April 2023
The Podiatry Service had to rearrange my appointment for Nail Surgery at short notice last week due to unforeseen circumstances. They were able to offer me another appointment in the same week which I felt was very considerate of them. When I attended the appointment which was rearranged at Truro Health Park the care I received during the appointment (considering I was quite anxious and upset) was exemplary. It really helped that the Podiatrist had a member of staff with them who could assist with giving me reassurance. I am very aware of the difficult time that the NHS is experiencing at present and the pressures on staff and services but the staff that are working in Podiatry and on Reception in both Redruth and Truro Health Park are brilliant.
Visited Don't know on April 2023
Review titled Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust
Replied on 19 April 2023
Dear User Thank you for providing feedback regarding the podiatry service, they are very pleased to hear that you felt supported during your surgery. We hope you are recovering well. Many thanks Becky
Provided by Care opinion
-
Review titled High level of care
by muscaec49 - Posted on 07 March 2023
Visited the urgent treatment centre today with 14 yr old son with split lip after an accident in PE. Many thanks to triage team for their welcome and humour especially later in a very busy day, and to the trauma nurse for her care and detail in putting things back together again and putting my son at ease. CRCH what a fab team (and the ladies at reception) you have in the UTC.
Visited March 2023
Provided by Care opinion
Review titled Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust
Replied on 08 March 2023
Dear Muscaec49 Thank you for your lovely feedback regarding the care and treatment your son received at CRCH Urgent Care Treatment Centre. The staff are very grateful for the feedback and hope that your son is healing well. Many thanks Becky
Provided by Care opinion
Information supplied by Cornwall Partnership NHS Foundation Trust