Cassel Hospital

The Cassel Hospital, 1 Ham Common, Richmond, Surrey, TW10 7JF

Contact details and Patient Advice and Liaison Service (PALS)

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Reviews

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1. Review titled Very rude and disrespectful receptionist

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 25 April 2024

   I kindly asked the receptionist if I could use the toilets and he rudely refused. I was stopping by and desperately needed to use it and along with my sister and he laughed and said “it was a hospital”. This is a local NHS hospital open to the public and if I can’t even use the toilets then I fear if I was badly ill or injured and had rush to Cassle hospital. I’m deeply disappointed in the manner I was treated and laughed at. I hope this issue is rectified.

   Visited Don't know on April 2024

   Report as unsuitable

   Cassel Hospital has not yet replied.

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Information supplied by West London NHS Trust