Chapel Allerton Hospital
Chapeltown Road, Leeds, West Yorkshire, LS7 4SAContact details and Patient Advice and Liaison Service (PALS)
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Review titled Worst experience in a hospital ever
Rated 1 star out of 5
by Natalie Worsnop - Posted on 26 August 2022
I was late for my appointment by 10 minutes as I'm from the other side of Leeds and went to the wrong surgery in Chapel allerton to start with as the letters and phone calls I recieved didn't have enough information and made out that I was getting my mole removed when I wasn't. After been getting transferred on the phone 3 times the last person I spoke to said it was urgent. When I got there the DR was so arrogant, I was in there 5 minutes and he didn't seem to care about the patient as he seemed really sarcastic. He asked me what I had on my back (which was numbing cream as I thought I was getting my mole removed) & then said we wouldn't be able to remove it now anyway as your 20 minutes late. I asked him to look at the moles on my face and got a blunt reply that I needed to see a plastic surgeon. Not even 30seconds to look at them. When I finished my appointment and got downstairs out of the lift the doctor had beaten me to the door and had his stuff on ready to go home. Whether he'd had a bad day at work or not he needs to learn to treat every patient the same and have more manners. First time I went to this hospital and hope I'll never have to return there. I understand a doctors job is very hard but with the way he was he should leave his work if he doesn't like it that much. Worst hospital experience I've ever had. Felt myself like it was becuase Im a young lady & English. Wouldn't expect anyone needing medical help to be treated like that.
Visited Dermatology on August 2022
Chapel Allerton Hospital has not yet replied.
Information supplied by Leeds Teaching Hospitals NHS Trust