Cheltenham General Hospital
Sandford Road, Cheltenham, Gloucestershire, GL53 7ANContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled A&E care - at Cheltenham hospital
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2023
The staff are the kindest, sensible and caring people I have ever been fortunate enough to encounter. They know what they are doing, work as a team without any fuss or drama, appropriate humour. They make me wish I was in the nhs and had these qualities.
Visited Accident and emergency services on March 2023
Cheltenham General Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Elizabeth Wadley - Posted on 13 March 2023
From the time of arrival to the point of discharge, the care I received from every member of the team was excellent. Everyone introduced themselves and informed me of their role in my care. My pressure areas were checked in theatre !! Every area was clean. I was offered drinks and analgesia at regular intervals post operatively and despite needing frequent support overnight, was attended to immediately, every time. I received a full explanation of my treatment from my anaesthetist and surgeon and was issued with written and verbal instructions regarding my treatment and postoperative care including assurance of referral for community physiotherapy. I received a letter for my follow up consultation 2 days after discharge. As a health professional I am concerned by the criticism that is directed towards NHS colleagues and therefore it was wonderful to receive such high standards of care and professionalism from all members of this team during my admission. Thank you !!
Visited Orthopaedics on March 2023
Cheltenham General Hospital has not yet replied.
Information supplied by Gloucestershire Hospitals NHS Foundation Trust