Clatterbridge Hospital
Clatterbridge Road, Bebington, Wirral, Merseyside, CH63 4JYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Almost perfection
Rated 5 stars out of 5
by Grumpy - Posted on 22 July 2023
3 telephone calls answered promptly and clearly . On arrival I became lost in building site when a nurse went out of her to take me to dept. Efficient polite and humours clerk at reception desk . Most pleasant and helpful doctor who I am sure went beyond her remit explained in layman's term all my problems , options and treatment Could not have been bettered and a example for others to follow . Only criticism, constructive I hope , is that current map on your website is updated with road closure and building works for the benefit of strangers
Visited Dermatology on July 2023
Clatterbridge Hospital has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2023
I just wanted thank all the Nursing staff, the anaesthetist and the surgeon himself. I must say I’ve never been in such a nice, clean and friendly environment. My nurse went above and beyond to make me feel calm. I was cold and she brought me a warm blanket. My surgeon, congratulated me on my weight loss and was so happy with my progress. He made my day. The people on the board must realise what wonderful staff they have. Thanks again.
Visited Urology on March 2023
Review titled Clatterbridge Hospital
Replied on 11 May 2023
Thank you for this very positive post regarding the surgical team at Clatterbridge. It is good to know that they and the environment put you at your ease, and they will be delighted by your feedback. We hope that you are continuing to make good progress.
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Review titled Out standing
Rated 5 stars out of 5
by Carol Barnes - Posted on 25 February 2023
Exemplary care from everyone outstanding in every department. Efficient, compassionate and caring. This is the best hospital, even better than Murrayfield (who are good) which I have used many times but Clatterbridge leaves them in the shade. Thank you all - Highly Recommend.
Visited Urology on February 2023
Review titled Clatterbridge Hospital
Replied on 11 May 2023
Thank you for leaving such a lovely review. If you would like us to pass on your positive feedback to the department or members of staff who saw you, please do not hesitate to contact the Patient Experience Team via email wuth.patientexperience@nhs.net.
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Review titled Very good all round experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2023
Arrived 1 hour early for a scan as not familiar with hospital layout. Despite bus stop having been moved due to biuldibg works.. a kind staff member walked me to the right dept. I was seen very quickly and the whole matter was soon carried out and I left a few minutes after the original time of the appointment. All the staff were very considerate and friendly whilst also being very professional. A good example of the NHS at its best. Very well done.
Visited Urology on February 2023
Review titled Clatterbridge Hospital
Replied on 11 May 2023
Thank you for kind feedback. The hospital grounds are large and the layout can be a bit daunting, particularly during the current improvement work, which has necessitated some road and bus diversion. It is good to know that the staff were so attentive in showing you to the right department. We are pleased that your scan then went well, and that the staff there were similarly friendly and professional.
Information supplied by Wirral University Teaching Hospital NHS Foundation Trust