Crowborough War Memorial Hospital - Sussex Community NHS Foundation Trust
Southview Road, Crowborough, East Sussex, TN6 1HBContact details and Patient Advice and Liaison Service (PALS)
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Review titled My X-ray experience today
Rated 4 stars out of 5
by Julie Salter - Posted on 13 July 2023
It’s a small point but, nevertheless, feel it’s important. I had an X-ray of my pelvis. The youngish man in charge of my X-ray, I found to be really offhand. The X-ray table is really uncomfortable for me to get on and get off at the moment. I asked for help in both, particularly getting up and off it, but was told that ‘he didn’t want to hurt his back and not even a hand was offered. He wouldn’t know what my back problem was, but obviously it was absolutely no concern to him. First time I have ever found that sort of offhandedness in our lovely local hospital.
Visited Diagnostic Imaging on July 2023
Review titled Crowborough War Memorial Hospital - Sussex Community NHS Foundation Trust
Replied on 20 July 2023
Thank you for taking the time to give feedback regarding your x-ray. I am sorry you feel this way about the service you received. If you would like to discuss the matter in more detail please contact our PALS team at sc-tr.PALS@nhs.net Best wishes Patient Experience Team
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Information supplied by Sussex Community NHS Foundation Trust