Darlington Memorial Hospital
Hollyhurst Road, Darlington, County Durham, DL3 6HXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing staff
Rated 4 stars out of 5
by Claire - Posted on 20 January 2025
My 2 year old daughter visited the audiologist department today & I must say the staff were outstanding with her, it’s quite difficult to do a hearing test on a 2 year old, but the staff were amazing with her, patience & explaining & making it all fun for her was successful & explaining all the time to both myself & to her. Thank you & well done amazing staff we seen today & cant thank you enough
Visited Ear, Nose & Throat on January 2025
Darlington Memorial Hospital has not yet replied.
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Review titled Busy Boxing Day
Rated 4 stars out of 5
by Anonymous - Posted on 28 December 2024
Attended Urgent Care on the evening waiting room full but prepared to wait as my symtoms concerning.Seen within few hours for tests to be done but wait for results a bit longer!! was there about 12 hours but what I would say is that the nurse /health care was amazing. She never stopped checking everyone's vital signs and recording them. With a smile all the time and reassuring everyone, she never stopped amazing lady and so well done. Hope she sees this. I'm a retired nurse so I understand the pressures the NHS are going thro at the minute. Th wait did not really bother me, the Charge Nurse who took my details and the lovely lady doctor who gave me my results were professional and caring.
Visited Accident and emergency services on December 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Communication is important
Rated 4 stars out of 5
by Patient Female - Posted on 18 October 2024
I am profoundly deaf. I was admitted as an emergency to accident and emergency Doctor and team there communicated with me through text and writing. It was done respectfully and not grumbled about the extra minutes this took. I was cared for and communicated with as a patient. Later experiences were not as adaptable with some doctors only speaking to my partner, who is hearing. Some nursing staff made the efforts to write short notes to keep me informed others just started administering fluids or medication and had to be asked by me what was happening. I am grateful for the care that helped me to recover. Thank you NHS .
Visited Gastrointestinal and Liver services on October 2024
Darlington Memorial Hospital has not yet replied.
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Review titled The wait was too long
Rated 2 stars out of 5
by Martin - Posted on 06 October 2024
I attended the A&E in the early minutes of 5th October, the wait time was shown as 7 hours, this kept going up to 9 hours 30 mins, when I was finally seen by a doctor the wait time 7 hours but I had been waiting 10 hours, I believe I was forgotten by the staff and by passed. I had pneumonia in my left lung and in a lot of pain. I left after 11 hours.
Visited Accident and emergency services on October 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Very impressed with the care I received.
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2024
I experienced my first (and hopefully only) endoscopy today and want to express my thanks to the lovely staff. From arrival to departure, everyone I encountered was friendly and helpful. I was informed throughout of every aspect of the procedure and felt listened to and cared for. Due to no fault of the nursing team, there was a slight delay, however, I was frequently checked on and kept informed. The staff in this team made what could have been an unpleasant experience more than bearable. Thank you.
Visited Gastrointestinal and Liver services on September 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Terrible experience
Rated 1 star out of 5
by Anonymous - Posted on 23 September 2024
My mam was transferred from Bishop - Darlington hospital following knee replacement surgery. Family members have had to go in and bed bath her as no one has offered a shower, a wash or for her to have her teeth brushed in almost a week of her being there. We are taking our own water in as she is sometimes being left 4-5 hours without a drink despite asking for one. No info being given as to what testing results are despite having a possible blood clot, what their next steps will be for her recovery, or what treatment she has actually received. Room she was put into in emergency department was unclean, had used medical equipment from previous patient, staff not checking rooms frequent enough (walked in and my mothers medication had began to work whilst she was given a sandwich and nearly choked as she was unsupervised) Terrible experience would not recommend.
Visited Don't know on September 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anne Maughan - Posted on 05 September 2024
From the paramedics, to the A&E staff, and the Doctors, Nurses, and all the staff on the various wards my husband was on, his care was excellent. We would like to pass on our thanks for your dedicated work.
Visited General Medicine on September 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Terrible Experience
Rated 1 star out of 5
by Anonymous - Posted on 25 September 2024
Visited the accident and emergency department on the request of my GP under a potential medical emergency. I was left to wait to see a DR for 15 hours!!! I left before I was able to see a dr as the waiting times were dragging with every hour. I recommend people avoid this hospital at all costs.
Visited Accident and emergency services on September 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Could not ask for more
Rated 5 stars out of 5
by Gordon Fraser - Posted on 27 August 2024
Referred for Colonoscopy last week at what I must admit was short notice and very prompt- hats off to the NHS systems. Arrived for appointment and greeted by very friendly staff and almost immediately undertook medical history and prep for procedure. From there was supported and helped in a supportive manner by all the staff I encountered. Questions answered and very soon procedure undertaken with staff talking me through the whole process. At end of the procedure I was given immediate feedback and then taken to recovery where I was given toast, jam and tea- what more could I ask for after 48 hours of starvation and simple diet of laxatives! Thankyou very much to every single member of staff at Darlington hospital- from the front receptionist to the toast maker you were superb! I could not have asked for better support!
Visited Don't know on August 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Exemplary care
Rated 5 stars out of 5
by Richard - Posted on 08 September 2024
Emergency admission due to perforated bowel. The care I received both during surgery and post in ITU and on ward 32 was second to none. Professionalism, compassion, friendly and that's across the board. A great team of people you should be proud of. Nothing was too much trouble. Food was great especially fish and chips Fridays!.
Visited Emergency Abdominal Surgery on August 2024
Darlington Memorial Hospital has not yet replied.
Information supplied by County Durham and Darlington NHS Foundation Trust