Darlington Memorial Hospital
Hollyhurst Road, Darlington, County Durham, DL3 6HXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Very impressed with the care I received.
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2024
I experienced my first (and hopefully only) endoscopy today and want to express my thanks to the lovely staff. From arrival to departure, everyone I encountered was friendly and helpful. I was informed throughout of every aspect of the procedure and felt listened to and cared for. Due to no fault of the nursing team, there was a slight delay, however, I was frequently checked on and kept informed. The staff in this team made what could have been an unpleasant experience more than bearable. Thank you.
Visited Gastrointestinal and Liver services on September 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anne Maughan - Posted on 05 September 2024
From the paramedics, to the A&E staff, and the Doctors, Nurses, and all the staff on the various wards my husband was on, his care was excellent. We would like to pass on our thanks for your dedicated work.
Visited General Medicine on September 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Could not ask for more
Rated 5 stars out of 5
by Gordon Fraser - Posted on 27 August 2024
Referred for Colonoscopy last week at what I must admit was short notice and very prompt- hats off to the NHS systems. Arrived for appointment and greeted by very friendly staff and almost immediately undertook medical history and prep for procedure. From there was supported and helped in a supportive manner by all the staff I encountered. Questions answered and very soon procedure undertaken with staff talking me through the whole process. At end of the procedure I was given immediate feedback and then taken to recovery where I was given toast, jam and tea- what more could I ask for after 48 hours of starvation and simple diet of laxatives! Thankyou very much to every single member of staff at Darlington hospital- from the front receptionist to the toast maker you were superb! I could not have asked for better support!
Visited Don't know on August 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Exemplary care
Rated 5 stars out of 5
by Richard - Posted on 08 September 2024
Emergency admission due to perforated bowel. The care I received both during surgery and post in ITU and on ward 32 was second to none. Professionalism, compassion, friendly and that's across the board. A great team of people you should be proud of. Nothing was too much trouble. Food was great especially fish and chips Fridays!.
Visited Emergency Abdominal Surgery on August 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Friendly staff
Rated 5 stars out of 5
by Mrs Gillian Stevens - Posted on 10 June 2024
I was sent to A&E after having a blood test at my gp surgery the previous day, apparently due to a low magneseium level. I went with my husband who has Alzheimers and the treatment we received was excellent. I had to go to the day ward dept for an infusion, and the staff there treated us with respect, care and friendliness.After the treatment I had to be admitted as tests showed a calcium level was low. I was transferred to ward 44, cardiology, and again I was made comfortable with friendly nurses, hcw and all staff. Overnight I was attached to a drip that wasn't particularly comfortable however, I was given the treatment with respect and friendliness. I just wanted to express my thanks to both departments for keeping me informed of what was happening and keeping me comfortable. Thank you.
Visited Accident and emergency services on June 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 28 June 2024
Admitted to A&E at 5pm -triaged at 8pm then left until the following morning .I was seen by a dr at 7.30 am.Finally released at 11 am.During that time I was given 1 cup of tea but pretty much left.I am nearly 90 and my accident was not a minor one.Disgraceful lack of care .
Visited Accident and emergency services on June 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Great Hospital, great service
Rated 5 stars out of 5
by Wendy Robinson - Posted on 01 June 2024
Visited urgent care (sdec) Saturday evening 1.6.24 feeling rather unwell Start to finish was met with friendly, professional staff Seen , diagnosed and medication given .. all within the hour Well done dmh , I’m very grateful
Visited Accident and emergency services on June 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Becca - Posted on 09 June 2024
I would like to leave this review to give some positive recognition. I had a small procedure in day surgery, Ward 14 , the service was flawless. The staff from HCA/Nurse/senior/Doctors/consultant and anaesthetist were all exceptionally polite and made you feel at ease the whole way through. Everything was explained in great detail.
Visited Don't know on June 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Surgical experience
Rated 5 stars out of 5
by Stephen Pike - Posted on 04 May 2024
The whole team, but especially the nurses and anesthetist, were great from the start of the process to discharge. I was very nervous and they helped me through the process while not devaluing my own feelings/experience which I very much appreciated. Although the full procedure could not be completed on that day the professionalism shown and explanation as to why encouraged me to look forward to the second stage and completion of the procedure which I hope is in the near future! With any luck I'll have the same team looking after me and if not would be confident that the rest of the department would act in the same manner. My only regret was that I did not get the opportunity to thank everyone involved on the day so hopefully this message can be relayed as a sign of my gratitude.
Visited Oral and Maxillofacial Surgery on May 2024
Darlington Memorial Hospital has not yet replied.
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Review titled Fantastic, caring staff
Rated 5 stars out of 5
by Jean Richardson - Posted on 01 May 2024
I attended Radiology department this afternoon but as this department was not on the list, I chose orthopaedic, this being the nearest I could find. I didn't have to wait long for the CT scan and must praise the staff who undertook the procedure. They were very considerate and helpful. I told them I had an appointment at a later date for an ultrasound scan and they very kindly arranged for this to be done after the CT scan to save me another journey to the hospital. Cannot praise the staff highly enough.
Visited Orthopaedics on May 2024
Darlington Memorial Hospital has not yet replied.
Information supplied by County Durham and Darlington NHS Foundation Trust