Dewsbury and District Hospital
Halifax Road, Dewsbury, West Yorkshire, WF13 4HSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing caring staff
Rated 5 stars out of 5
by Angela Collinson - Posted on 26 May 2023
I had hand surgery in the boothroyd centre on Tuesday 23rd may, from being admitted and to being discharged a few hours later I can honestly say I recieved first class care and attention from all those who were involved,,I had local anesthetic and was nervous but as soon as I entered the theatre I was reassured by staff.i was so relaxed during my operation and staff always ensured I was ok throughout,,I cant fault the service I received, I'd like to say a heartfelt thank you to all who looked after me on the day,,you were all so kind..thank you
Visited Plastic surgery on May 2023
Review titled Dewsbury and District Hospital
Replied on 30 May 2023
Dear Angela Thank you for your kind comments and I am so pleased to read that staff were able to provide you with reassurances. I can only imagine what an anxious time this must have been for you but it is lovely to read how you felt staff were kind and provided "first class care". I will share you kind words with the team as I know how thrilled they will be. Thank you again and I hope you are recovering well. Kind regards Clare Blackburn (Head of Patient Experience)
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Review titled Absolutely disgusting
Rated 1 star out of 5
by Anonymous - Posted on 07 May 2023
My 94yr old grandma got transfered from Mirfield to this hospital with issues and have been told by the doctor oh its her age that's why we can't do anything absolutely disgusting to think somone of that age doesn't need any help or care and you decide to be so rude and insensitive to say either wait 9hrs for an ambulance or take her yourself absolutely fuming of the slow staff at doing anything.
Visited Accident and emergency services on May 2023
Review titled Dewsbury and District Hospital
Replied on 09 May 2023
Good afternoon Thank you for your feedback and I am really sorry to read that you have been extremely unhappy with the service provided to your Grandma. As this is a public website, I am unable to obtain much detail in order look into this further. If you would like, we can look into this for you if your contact our PALS department with both yours and your Grandma's details. Their email address is myh-tr.palsmidyorks@nhs.net. In this meantime, I will share your feedback with the team. Thank you again and I wish your Grandma a speedy recovery. Kind regards Clare Blackburn (Head of Patient Experience)
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Review titled Poor practice,
Rated 1 star out of 5
by Anonymous - Posted on 17 May 2023
Went to this department regarding breathlessness and arm pain,,after I was called to be assessed,the healthcare assistant was abrupt with me,,the doctor who gave me results of blood tests and ecg made me feel like I was wasting their time and basically said I was ok and nothing was wrong,,,not athing you should say to a person having a massive anxiety attack . No regard for patient care at all
Visited Accident and emergency services on May 2023
Review titled Dewsbury and District Hospital
Replied on 18 May 2023
Thank you for taking the time to post your comments regarding your recent experience. I am really sorry that your experience of being in the department has been poor and from what you have described, this is not the experience we would want for any of our patients. It is important that we look into this for you and therefore, I wondered if you would be happy to contact our PALS team. Their contact details are myh-tr.palsmidyorks@nhs.net. Thank you again and I hope you will get in touch. Kind regards Clare Blackburn (Head of Patient Experience)
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Review titled Excellent Service from start to end
Rated 5 stars out of 5
by Sarah Hussain - Posted on 09 May 2023
I went to hospital after many years today and was pleasantly surprised by the new set-up. The staff members were amazing. The bright and chirpy receptionist lifted my painful mood as soon as I entered, the nurses, x-ray department and the doctor were all amazing. I was triaged, x-rayed and reviewed all within 2 hours! Thank you for your kindness and your advice.
Visited Accident and emergency services on May 2023
Review titled Dewsbury and District Hospital
Replied on 09 May 2023
Dear Sarah Thank you for taking the time to post your comments regarding your recent experience. I am delighted to hear that your experience has been a positive one. It really does make a difference to staff to hear such kind words and I will pass on your lovely feedback to the team. I am especially pleased that our Receptionist lifted your mood as I can only imagine what a worrying and painful time this must have been for you. Thank you again and I wish you a speedy recovery. Kind regards Clare Blackburn (Head of Patient Experience)
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Review titled Wonderful care
Rated 5 stars out of 5
by JESSICA A - Posted on 27 April 2023
All the nursing staff were wonderful. Attentive and pleasant. Could not have had better care. Thanks to all of you
Visited Gynaecology on April 2023
Review titled Dewsbury and District Hospital
Replied on 28 April 2023
Dear Jessica A Thank you for taking the time to post your feedback and I am so pleased to read that you had such a positive experience. It is lovely to read how you felt nursing staff were wonderful and were attentive to your specific needs. I will share your feedback with the team. Thank you again and I hope you are recovering well. Kind regards Clare Blackburn (Head of Patient Experience)
Information supplied by Mid Yorkshire Hospitals NHS Trust