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Doncaster Adult Mental Health Service - Access Team including Crisis Resolution Service

Opal Centre, Tickhill Road Site, Weston Road, Balby, Doncaster, South Yorkshire, DN4 8QN

Contact details and Patient Advice and Liaison Service (PALS)

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Reviews

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  1. Review titled Not sure what to do

    Rated 3 stars out of 5

    by Anonymous - Posted on 04 May 2023

    My GP recently referred me to the local access team. I've suffered from mental health problems for many years, and a few weeks ago I was so depressed that I spoke to my GP about quitting medication/treatment, which if I decided to do would result in my death within 2-3 weeks. I explained to my GP that I didn't think that the access team would agree to see me, because numerous treatments over many years have failed to help me. She explained that when she wrote to them explaining that I was thinking about ending treatment, that would result in me dying, that they would have to see me. The Doncaster access team sometime later called and offered to refer me to Doncaster talking shop, but on Doncaster Talking shops website page they state that they can't see anyone who is a harm to themselves (a suicide risk), or anyone whose had 3 attempts at certain therapies!. Why, when my GP wanted me to see a psychologist, are they sending me to the talking shop?.

    Visited May 2023

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    Review titled Doncaster Adult Mental Health Service - Access Team including Crisis Resolution Service

    Replied on 19 October 2023

    Good Afternoon, I have received your comments today and I am sorry to note your concerns. I can assure you that I will be looking into the issues you have raised; however, in order to assist, it would be helpful if you contact me on 0800 015 4334 or rdash.pals@nhs.net to discuss your concerns in more detail. Thank you, Kind regards PALS Coordinator Rotherham Doncaster and South Humber NHS Foundation Trust

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