Dorset County Hospital
Williams Avenue, Dorchester, Dorset, DT1 2JYContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Thumbs up: A&E, Stroke team and Illchester ward
Rated 5 stars out of 5
by Helen - Posted on 14 September 2022
Dad was taken by ambulance to A&E, seen immediately and all obs and scans quickly organised. This was followed by great communication between A&E and stroke team. Dad subsequently moved to Illchester ward where great communication continued between the ward and the stoke team. All the doctors and nurses that Dad saw from all the departments had excellent listening skills and did not rush any communications with him. Dad saw at least 3 doctors and several nurses. They all took time to look at Dad's medical notes, discuss his medical history, listen to details of his emergency situation and run tests. All the staff seemed genuinely concerned and dedicated to giving Dad the best medical care. Dad was ultimately diagnosed with a mini stroke and given appropriate treatment. This was not an easy diagnosis as Dad has other medical problems and great care was taken to ensure thorough diagnosis. The staff were very busy but this did not impede the excellent care given to Dad, even though other emergencies were being managed. Dad was kept up to date at all times while waiting to see different medical professionals. Can't fault the lovely people who all cared for Dad today from roughly 9.00 am to roughly 7.30 pm. Shout out to the cleaners in A&E who were keeping the place spotless, even cleaning the tops of all the doors though to wiping the already clean floors. Thanks for also providing Dad with food and drinks. All very efficient.
Visited Don't know on September 2022
Review titled Dorset County Hospital
Replied on 28 October 2022
Hello Helen, Thank you so much for taking the time to leave feedback about your dad's care at Dorset County Hospital. This is the high standard of care that we hope to achieve for all our patients, and it is great to see we are getting it right. I will ensure the staff involved in your dad's care are made aware of your lovely comments. Best wishes to you and your dad. Alison Male Head of Patient Experience
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Review titled Orthopedics
Rated 5 stars out of 5
by Caroline Champion - Posted on 06 September 2022
Just received knee replacement. Total professionals, excellent service, care, friendly, kind, so impressed thank you to this team. Only issue would have with DCH is in the ward areas of the department only 2 toilets for approx 20 patients which are old (one out of order for a bit) and really could do with checking ,cleaning more often. Would recommend this is something worth looking into as rest of wards well looked after. Also no showers allowed so after 4 days would have been helpful.regarding physio service sadly due to lake of availability my appointment should have been a week before able to give me a date, they were very apologetic and got me in as soon as they could, very helpful. Understand over loaded with requests needing more team members . Overall thank you so much everyone in the teams who helped me. Great people.
Visited Orthopaedics on August 2022
Review titled Dorset County Hospital
Replied on 12 September 2022
Hello Caroline Thank you taking the time to leave feedback about your recent admission to Dorset County Hospital following your knee replacement. It is fantastic to hear about the care you received from the staff involved in your care and I will ensure that they are aware of your lovely comments as well as your feedback about the toilets and showers. I hope that you are progressing well after your surgery. Best wishes Alison Male Head of Patient Experience
Information supplied by Dorset County Hospital NHS Foundation Trust