East Surrey Hospital
Canada Avenue, Redhill, RH1 5RHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing and kind care
Rated 5 stars out of 5
by Giulietta - Posted on 11 June 2024
I needed my pacemaker box changed. The professionalism was exemplary from the kind nurses taking bloods etc through to the kind surgeon who explained everything clearly and was very compassionate. Had my own room with bathroom and was very comfortable. Two hour observation after the procedure and then home! Couldn’t have been better. The cardiology department excellent in my experience.
Visited Cardiology on June 2024
East Surrey Hospital has not yet replied.
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Review titled Great Staff
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2024
Had an Ultrasound Scan a staff were excellent. Made me feel calm and comfortable and I can’t praise them enough. Thank you so much to the both of them.
Visited Don't know on May 2024
East Surrey Hospital has not yet replied.
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Review titled Efficient Cardiology Action
Rated 5 stars out of 5
by David Strange - Posted on 03 May 2024
Following a referral to the Cardiology team, I attended the cardiac specialist nurse who following an ecg referred me immediatly for attention. There was a wait, but the department was exceptionally busy. After staying the night and being monitored I was given an angiogram and then a stent. I remained another night and was released the next day. The whole of the medical team were excellent and I can only compliment both their medical attention and bedside manner. I would also like to compliment the support staff who were very polite and helpfull and I was most satisfied with the menus and quality of food. A great all round result for the cardiology team and the hospital in general as far as I was concerned. Thank you
Visited Cardiology on May 2024
East Surrey Hospital has not yet replied.
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Review titled Great experience at the Endoscopy Unit
Rated 4 stars out of 5
by Anonymous - Posted on 08 May 2024
I visited the Endoscopy unit on a Saturday afternoon for a planned gastroscopy procedure. I was checked in and seen quickly. The procedure went smoothly and all staff I encountered were friendly and approachable. The general area could do with a refresher; dated decor and terrible seating. Signage was confusing when leaving the unit, a few of us got lost, perhaps better signage would be appropriate!
Visited Diagnostic Endoscopy on May 2024
East Surrey Hospital has not yet replied.
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Review titled Great midwife
Rated 4 stars out of 5
by Lisa - Posted on 11 April 2024
My midwife chloe was fantastic and absolutely great. She kept me calm and delievered my baby perfectly. Thank you
Visited Maternity services on April 2024
East Surrey Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Karen Butler - Posted on 09 May 2024
I have t have my ears suctioned every 3 months and I have had the same clinical nurse specialist for the last year she is so good and caring I wanted to let you know how happy I am when I come out so please thank her for me
Visited Ear, Nose & Throat on April 2024
East Surrey Hospital has not yet replied.
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Review titled Wonderful A & E Doctor, Nurses, Admin Staff
Rated 5 stars out of 5
by Linda Mackie - Posted on 15 May 2024
I attended A and E with stomach pains, I was frightened. The staff were so so kind and helpful. I have used East Surrey a number of times over the last 7 years and they are just Fab. I have to attend for a Endoscopy soon and although I am frightened I know they will look after me xxx thank you East Surrey
Visited Accident and emergency services on April 2024
East Surrey Hospital has not yet replied.
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Review titled Caring and fast acting
Rated 5 stars out of 5
by Emily - Posted on 04 April 2024
Thank you!, I'm happy to be getting the right help from the hospital they have been quick acting and very caring they have be extremely helpful!, My self and my children have also been given a sandwich and fruit so that was nice and the children felt cared for and felt positive about being in the hospital.
Visited Maternity services on April 2024
East Surrey Hospital has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Rebecca Smith - Posted on 13 March 2024
I wanted to express my thanks to the ambulance crew that came out and helped my husband they were all so friendly and helpful during a difficult time. Also the nurses in A&e and the SAU were brilliant.
Visited Accident and emergency services on March 2024
East Surrey Hospital has not yet replied.
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Review titled Great friendly staff, Incredibly efficient.
Rated 5 stars out of 5
by Dan - Posted on 08 March 2024
I have Ulcerative colitis so I receive colonoscopies every few years, so I have somewhat of an idea of what to expect. This was my first time having one at East Surrey Hospital though. Usually when you have one, there's an hour or so of waiting before someone comes to get you, then you get the procedure, then recovery and the whole thing takes a few hours, I had always just assumed this was how long the whole thing took. Not at east Surrey hospital I went in at 10:45 and was out in time for a much needed lunch. The whole procedure took just under 90 mins from admission to being discharged. The staff were lovely and absolutely first rate. My gastroenterologist was very good (sadly the review system doesn't allow me to name him), as were the nurses (sadly I can't remember their names as I'd been shot full of fentanyl and Midazloam). I'd highly recommend ESH as a place to get a colonoscopy done.
Visited Diagnostic Endoscopy on March 2024
East Surrey Hospital has not yet replied.
Information supplied by Surrey and Sussex Healthcare NHS Trust