East Surrey Hospital
Canada Avenue, Redhill, RH1 5RHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Pacemaker
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2024
I can’t be more complementary of the treatment I received during my stay at ESH, after being admitted via A & E as a result of collapsing at home where by my condition resulted in me needing a pacemaker, which hopefully will make my living experience ongoing a lot better and easier for the future. Well done to all the staff in A&E and the Cardiac Unit.
Visited Cardiology on November 2024
East Surrey Hospital has not yet replied.
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Review titled Great staff and organisation
Rated 5 stars out of 5
by Irene Bennett - Posted on 20 November 2024
Prompt service without any sense of being hurried despite my walking problems. Friendly, helpful staff with pleasant manners who were able to chat and reassure me about my difficulties.
Visited Cardiology on November 2024
East Surrey Hospital has not yet replied.
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Review titled Staff Quality
Rated 5 stars out of 5
by Robert Johnston - Posted on 26 November 2024
I was admitted to the Cardioligy Ward CCU Meadvale on 1Nov 2024 after suffering a Heart Attack whilst on holiday in Zambia. Every minute of my 3 week stay was made comfortable by the quality and care of the excellent staff on the Ward. This includes Doctors, nurses, support staff and catering. The dedication of these people goes far and above the call of duty
Visited Cardiology on November 2024
East Surrey Hospital has not yet replied.
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Review titled Exemplary from start to finish
Rated 5 stars out of 5
by Simon Jackson - Posted on 15 October 2024
Exceptional level of care from all staff at all times. So lucky to have this hospital in my catchment area - cannot rate it highly enough. Copthorne ward following surgery was incredibly staffed by true professionals. A real credit.
Visited General Surgery on October 2024
East Surrey Hospital has not yet replied.
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Review titled Superb professional attention
Rated 5 stars out of 5
by Peter D - Posted on 15 October 2024
Ambulanced to East Surrey with excruciating stomach pain, put on intravenous Morphine & Paracetamol with constant checking of vital signs. CT scan showed impacted bowel. Doctor gave precise treatment advice in the use of laxatives. The ambulance ladies were fantastic. Back home after 6 hours in hospital and on the mend next day. Full credit to everyone who keep their cool and just cope with everything thrown at them.
Visited Accident and emergency services on October 2024
East Surrey Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Idris - Posted on 07 October 2024
Went to A&E 2 weeks ago at 6pm with excruciating stomach pain, had to wait a couple of hours to be seen. Once in I was treated with care, compassion, and kindness, it was very busy so at times things felt slow but probably felt worse because I was in so much pain. I had a CT scan at midnight a tube in my nose to my bowel at 3am (which wasn't pleasant) but the male nurse was so good and emergency bowel surgery at 6 45 am, which if had been left 3 or 4 hours longer could have led to serious bowel damage, colostomy bag or even my death! Thank you everyone for saving my life. The surgeons did an amazing job keeping me here for my family and the nurses in recovery were very kind. Keyhole surgery meant I could go home the next day. Now recovering at home and once recovered will go back to having a normal life. Forever grateful, thank you all.
Visited Accident and emergency services on September 2024
East Surrey Hospital has not yet replied.
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Review titled Wonderful caring Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
I was seen by a very caring Female Doctor She reassured me, examined be very thoroughly and was brilliant at putting my mind at ease.
Visited Accident and emergency services on September 2024
East Surrey Hospital has not yet replied.
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Review titled Staff make it better
Rated 3 stars out of 5
by Anonymous - Posted on 25 September 2024
Admitted via the Holmwood unit which is a good one stop service for hearts. Hospital feels very dated and processes are as one would expect from a public service, especially under Starmer's rule. The discharge process couldn't be worse if they tried, takes 9 hours from being told you're going home to receiving the meds you need. Lots of waiting round generally during my stay, and wasted resources. The whole thing needs an overhaul with some proper business minded managers. The only saving grace is the staff were on the whole very very helpful and caring.
Visited Cardiology on September 2024
East Surrey Hospital has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Victor Baldorino - Posted on 14 August 2024
Came off my bike on the 9th August 2024. I was picked up by the Ambulance Service. Excellent. Went to A&E E. Surrey. MRI scanned found fracture of pubic bone plus fracture at the base of my right thumb. Spent five days at East Surrey with excellent service from all departments. The nurses, doctors & helpers couldn’t do enough for me. I am a fit 75 year old regular road cyclist. You hear political comments about the NHS being broken … well I can tell you from my experience it’s far from it. Thanks to all the staff that looked after me. I am now at home with the appropriate medicines recovering. The only downside is that it’s going to take 6-8 weeks to get back on the bike.
Visited Accident and emergency services on August 2024
East Surrey Hospital has not yet replied.
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Review titled Peadriatric team were amazing!
Rated 5 stars out of 5
by Misha - Posted on 12 August 2024
My son was seen in paediatrics a&e, he is visually impaired and was very scared to have a foreign body removed from his ear. A lovely doctor with the initials c.p was brilliant with him and made him feel at such ease. Really lovely experience and my son even asked to give him a cuddle to say thankyou. Amazing team in paediatrics.
Visited Accident and emergency services on August 2024
East Surrey Hospital has not yet replied.
Information supplied by Surrey and Sussex Healthcare NHS Trust