Epsom Hospital
Dorking Road, Epsom, Surrey, KT18 7EGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Epsom Hospital.
Reviews
-
Review titled Thanks for looking after my father
Rated 5 stars out of 5
by John Newton - Posted on 08 August 2024
My father was attended by paramedics at home on 3/8/24 and by Epsom Hospital staff that and the following day and again 7/8/24. All staff were exemplary, courteous and caring. He’s 88, not daft, but can get confused, has hearing problems and finding the world increasingly challenging. Please pass on my Dad’s and my sincere appreciation to all who attended to him. Kind regards
Visited Accident and emergency services on August 2024
Epsom Hospital has not yet replied.
-
Review titled Great care given to elderly mother
Rated 5 stars out of 5
by Mrs Niki Taylor - Posted on 04 August 2024
My elderly mother was given examplanory care and I would very much like to thank all the staff that were on duty on 1st August (from 10pm onwards). Everyone was very kind considerate and attended to her needs. I would like to mention the young doctor on duty who was very understanding and very helpful.
Visited Accident and emergency services on August 2024
Epsom Hospital has not yet replied.
-
Review titled Plaster Room Staff
Rated 5 stars out of 5
by Anonymous - Posted on 26 July 2024
My 14 year old son has been twice to the plaster room at Epsom hospital. Both times he was cared for by 2 fantastic guys. They were brilliant with him and explained everything they were doing. Every member of staff we have dealt with at both hospitals has gone above and beyond with my son. Amazing staff. A shame that it is easier to find where to complain than where to praise and thank.
Visited Don't know on July 2024
Epsom Hospital has not yet replied.
-
Review titled Great Anaesthetic & Gyanecology team
Rated 5 stars out of 5
by Anonymous - Posted on 30 June 2024
I was seen at the Gyane clinic after the scan appropriate investigation & referral was made promptly. I was scheduled for an elective surgery. Everything was perfect right from the beginning. The anaesthetic team , gyane team , recovery nurses & the ward nurses were exemplary. My postoperative care was fantastic. The doctors , nurses & HCA were all very professional & did a great job despite their daily challenges . We should be grateful for the existence of NHS and appreciate the hard work of the clinical team .
Visited Gynaecology on May 2024
Epsom Hospital has not yet replied.
-
Review titled awful a&e
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2024
can’t see more than one person per hour don’t care about you at all one nurse walked away from me while i was having a conversation with him
Visited Accident and emergency services on April 2024
Epsom Hospital has not yet replied.
-
Review titled Excelent experience
Rated 5 stars out of 5
by Marian Stanciu - Posted on 03 June 2024
I would like to say one more time a big Thank you to the Doctors and the team for the great job they have done for me. I am sorry I can’t say the names in the comment .From the beginning of my admissions on the hospital to the end everyone was amazing, very caring and attentive. You are my Angels.
Visited Urology on April 2024
Epsom Hospital has not yet replied.
-
Review titled Brilliant
Rated 5 stars out of 5
by Myra Galley - Posted on 05 April 2024
4 doctors including my own GP could not work out what was wrong with me . you are a star .thank you so much for helping me
Visited Accident and emergency services on April 2024
Epsom Hospital has not yet replied.
-
Review titled The worst experience I’ve ever had
Rated 1 star out of 5
by Zay - Posted on 06 April 2024
I was sent to epsom Hospital to urgent care unit by 111 doctor because I had very bad back pain. I was told I had to be there before 6pm and I got there at round 5:30. It got to 7pm they told me they’re closing and I need to go to a&e. while other patience got to stay get seen. I had my 11 year with me. We had to wait til 2:30am without getting seen because my son was too tired by this time.i kept asking how long to go was told there only 1 doctor. Some of the staff were very rude I will never go back there again
Visited Accident and emergency services on April 2024
Epsom Hospital has not yet replied.
-
Review titled No point in using the ipad at reception
Rated 3 stars out of 5
by Sue - Posted on 18 April 2024
Don't bother using the ipad at reception at a&e! Tells you to use it if you ate an adult, my son completed questionnaire then we were told to go to utc straight away. He had a leg injury and was on crutches. Signage appalling for this dept. Finally found a closes door with the sign utc over the top of it. Entered and signs said sit down. We waited and waited with staff just looking at us, no one approached us. Finally a nurse was passing and I asked her if we were in the right place for utc. She replied no and took us to the reception round the corner where we were informed that we had to go all the way back to a&e reception to book in then all the way back to utc!!!! Total carnage and unorganised. Prefer Kingston!
Visited Accident and emergency services on April 2024
Epsom Hospital has not yet replied.
-
Review titled Magnificent team work
Rated 5 stars out of 5
by Andy McCarthy - Posted on 23 April 2024
This morning I was taking my daughter to a clinic but I stumbled and fell very heavily in Epsom Hospital car park. The pain in my chest was intense and I had a few scrapes on my head, chest and knee so a passing ambulance soon had me into A&E - all of 150m away. The ambulance technicians were brilliant as were the team in A&E and I soon had an ECG, and some X-rays, which were all giving good results. I was released home about 3 hours after my fall and the pain is still severe despite strong medication, but the prognosis could have been so much worse. My thanks to everyone involved. The rules for leaving a review mean I cannot mention individual names, but I really hope those staff members get to see this comment because if it was one of my family members that sustained this injury I would be wanting this level of care for those I love most. Many thanks
Visited Accident and emergency services on April 2024
Epsom Hospital has not yet replied.
Information supplied by Epsom and St Helier University Hospitals NHS Trust