Euxton Hall Hospital
Wigan Road, Euxton, Chorley, Lancashire, PR7 6DYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic hospital
Rated 5 stars out of 5
by Angela Winfield - Posted on 16 July 2024
Brilliant staff, excellent service, although I was a NHS patient I felt the treatment I received was as good as a private patient! 100% recommend. Thank you
Visited Orthopaedics on June 2024
Review titled Euxton Hall Hospital
Replied on 18 July 2024
Thank you Angela, for your positive comments about Euxton Hall Hospital. We are so happy to read such positive comments.
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Review titled Orthopaedic Consultation
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
I visited Euston Hall this evening and had my consultation and X-rays completed within an hour. I am happy with the pathway discussed so far. Thank you to all concerned 🙁
Visited Orthopaedics on May 2024
Euxton Hall Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Paul - Posted on 16 May 2024
Went into Euxton Hall for the removal of a cyst. Excellent level of care throughout the entire procedure. From the initial consultation to the after-care treatment, the experience has been very satisfying. Many thanks.
Visited General Surgery on April 2024
Review titled Euxton Hall Hospital
Replied on 21 May 2024
Thank you for taking the time to leave a review. We appreciate your feedback and are pleased to hear you had a good experience! On behalf of Fiona Thornhill Hospital Director
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Review titled Hip Replacement
Rated 5 stars out of 5
by Brian Smith - Posted on 03 May 2024
The arrival, preparation, operation and recovery went absolutely perfectly. It was a seamless exercise from one to another. The hip replacement was carried out by the surgeon and his team on the 23rd March 2024. Everything was discussed and explained beforehand and I was prepared for the operation accordingly. The operation lasted 2 hours and I was awake. I was monitored constantly throughout. On completion of the operation I was taken to the recovery room and monitored, then after half an hour I was then returned to my room and the surgeon came and explained how the operation had gone. From that time 15.00 I was monitored constantly by the care team and offered meals and drinks at appropriate times. I was checked regularly throughout the night. The following day I was instructed by the physiotherapy department on the use of crutches and movement around the house. Later that afternoon the surgeon came to give me my discharge consultation. I was then issued with painkillers and other medicines needed for my recovery. Every member of the care team, operating staff, occupational therapy and physiotherapy and of course the surgeon himself were absolutely totally professional in what they did and my operation and stay at the hospital was first class. I have just had my 5 week post operation assessment and this again was superbly managed by all staff. I will now get on with my recovery.
Visited Orthopaedics on March 2024
Review titled Euxton Hall Hospital
Replied on 15 May 2024
Hello Mr Smith What lovely feedback to share, thank you so much and I will ensure everyone receives your comments. Wishing you the best in your ongoing recovery Fiona Thornhill Hospital Director
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Review titled Nice hospital,well looked after
Rated 5 stars out of 5
by MR DAVID H CAUNCE - Posted on 23 February 2024
On arrival for surgery was warmly welcomed by reception and immediately handed over to the ward. Again met by friendly staff, the consultant and had everything explained to me a left fully reassured about the day. The matter of what I wanted for post operation food and my evening were dealt with, an excellent choice available. At all time the staff were efficient and friendly making sure I was both happy and comfortable. The operation went as could be expected and was impressed by the immediate post operation treatment. The food supplied was brilliant, well prepared and very tasty , Cannot fault how well the overnight care was administered , again attentive caring staff who made every effort to make me comfortable. The physiotherapy staff went out of their way to get me back mobile and making sure I was fully aware of how to use my walking aids prior to discharge . Overall an excellent experience of Euxton Hall Hospital
Visited Orthopaedics on February 2024
Review titled Euxton Hall Hospital
Replied on 12 March 2024
Thank you for taking the time to let us know how we did and what lovely feedback to share. Again thank you so much and I will ensure everyone receives your comments. Wishing you the best in your ongoing recovery. Dawn Sumner Head of Clinical Services
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Review titled A great experience
Rated 5 stars out of 5
by Tom Boo - Posted on 23 May 2024
I had my gall bladder removed today and will be heading home after a wonderful experience given how nervous I felt before hand. I Felt genuinely cared for by a lovely attentive team who were polite and always there. Every single team member were a 10/10 and I will be heading home very soon with a smile and some good memories of some of the best customer service I have had. Thank you
Visited General Surgery on May 2023
Euxton Hall Hospital has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2023
I have yet to have my surgery but felt like I needed to praise this place. I am riddled with anxiety about my operation however after hounding the young man on the phone in pre op (who is so fun and calming to talk to) and after seeing the triage nurse I think it was, my nerves have settled right down. I hope the rest of the staff I deal with along the way are this helpful and friendly. I would pay for this experience if I could, I've never been so excited about visiting an hospital knowing that I'll be dealt with with care and attention. Thank you so much.
Visited General Surgery on April 2023
Euxton Hall Hospital has not yet replied.
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Review titled Great Service very caring staff
Rated 5 stars out of 5
by Norman Allen - Posted on 19 November 2022
After a left hip replacment last year I had my right hip done this month. Very efficient staff and great surgeons cannot fault them. I am recovery well and excellent follow up for some minor issues. Very caring staff.
Visited Orthopaedics on November 2022
Euxton Hall Hospital has not yet replied.
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Review titled Administration
Rated 3 stars out of 5
by Anonymous - Posted on 16 October 2022
Recently visited the hospital for two separate appointments. Despite sending out letters requesting details for xrays or scans recently carried out feedback was not actioned and I turned up to find xrays and mri reports had not been chased up. I turned up for both consultants to find their respective administrators had not obtained relevant scans or reports. I had even offered to forward via email a pdf report before the appointment but was told it wasnt necessary. A delay followed until the xray was downloaded. I also had to show one consultant my pdf result on my phone.
Visited Don't know on October 2022
Euxton Hall Hospital has not yet replied.
Information supplied by Ramsay Healthcare UK Operations Limited