Evesham Community Hospital
Evesham Community Hospital, Waterside, Evesham, Worcestershire, WR11 1JTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent staff
Rated 5 stars out of 5
by Anonymous - Posted on 18 December 2023
Had to have a gastroscopy about which I was very anxious - and thought I would need a sedative. This was not necessary thanks to the calm reassurance and professionalism of every member of the clinical staff. They were polite, bolstered my confidence and at all times listened to my concerns and questions. Many thanks. The only problem I have is with your website!
Visited Gastrointestinal and Liver services on December 2023
Evesham Community Hospital has not yet replied.
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Review titled Minor Injury Unit - Slick and professional.
Rated 5 stars out of 5
by Graham Mc. - Posted on 23 October 2023
Visited with foot injury. Completely competent and professional from Receptionist,X ray and Nursing staff. Surprised that the MIU does not appear as a separate entity on your list on page 2.
Visited General Medicine on October 2023
Evesham Community Hospital has not yet replied.
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Review titled Wonderful, caring staff
Rated 5 stars out of 5
by June Whiteside - Posted on 24 October 2023
I had a gastroscopy and colonoscopy and although there was a delay because the computers were not working, the care and attention I received were excellent. The nurses and the locum consultant treated me with care and dignity and although the outcome was not good, I felt I could not have been treated better.
Visited Gastrointestinal and Liver services on October 2023
Evesham Community Hospital has not yet replied.
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Review titled Good staff but disappointing experience
Rated 3 stars out of 5
by SEAB - Posted on 15 June 2023
Visited Evesham MiU. Staff trying their best but were obviously under pressure & understaffed as they closed to incoming patients two hours before official closing time and told patients not to open the door for anyone. One poor nurse had to multitask and work as both a receptionist and nurse. The actual building looked outdated and like it needed more funding/renovation. We were surprised there was no water dispenser - there was a water jug and a few plastic cups put out on a table but this emptied quickly and didn’t seem very hygienic. There was also a lack of seating for patients (although in the future maybe staff could put more seats in the adjoining children’s room to create extra space) and several patients/visitors had to stand. The wait time was about 2 hours as it was busy & this was expected/fine, but we were surprised that no one came to check on a man who had a bad arm injury (and was waiting a similar time) which soaked through his bandage and started bleeding over the floor. Overall good staff but clearly an overwhelmed service.
Visited Urgent care centre on June 2023
Evesham Community Hospital has not yet replied.
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Review titled Incompetent
Rated 1 star out of 5
by Anonymous - Posted on 08 June 2023
If I have an appointment and want to change it, it is not possible. But if they call me, I have to accept any change, and even if I accept the new date and come on time, they don't inform me even after 45 minutes that the doctor is actually missing.
Visited Cardiology on June 2023
Evesham Community Hospital has not yet replied.
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Review titled Professional
Rated 1 star out of 5
by Anonymous - Posted on 12 June 2023
I had an appointment - cardiology. The receptionist, very polite, told me to have a seat in the waiting room. I stayed for 30 minutes, after which I went to ask what was happening. The reception was closed. I asked other member of the staff if they knew anything about my appointment. After other 15 minutes i find out that the doctor was not there all day. I left early from work to be on time. Thank you very much.
Visited Cardiology on June 2023
Evesham Community Hospital has not yet replied.
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Review titled Our Great NHS
Rated 5 stars out of 5
by Mrs Angela Tolcher - Posted on 13 April 2023
I have in the last few days had my new hearing aids, and am very grateful. The old ones, needed to be replaced and were 2/3 years old, and technology has improved, which is enabling me to hear better. The Audiologist and all the staff were very kind, and helpful. I would recommend anybody to Evesham Community Hospital. In addition to this, i broke my hip some years ago, had surgery at the Alexandra Hospital in Redditch, and spent 2 weeks in Evesham Community Hospital recovering, and the care i received was excellent.
Visited Ear, Nose & Throat on April 2023
Evesham Community Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2023
Had a colonoscopy on 13 April and have to say that the service received by all members of staff involved was exemplary. So empathetic and understanding - excellent patient service - thank you.
Visited Gastrointestinal and Liver services on April 2023
Evesham Community Hospital has not yet replied.
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Review titled Superb care
Rated 5 stars out of 5
by Steve - Posted on 28 December 2022
After being in a road traffic accident I went to evesham minor injuries unit. There I was treated with brilliant care, first class service and total professionalism. The nurse was calm, confident and had a wonderful bedside manner. Referred to Xray where I was treated brilliantly again. Back to minor injuries and the Xray was explained to me. Luckily nothing broken but the reassurance the nurse gave me put my.mind at rest
Visited Urgent care centre on December 2022
Review titled Evesham Community Hospital
Replied on 29 December 2022
Thank you for taking the time to share your experience following your visit to the Minor Injuries Unit at Evesham Community Hospital. We are so pleased to hear how professional and calming our staff were towards you throughout your treatment at the unit between x-ray and nursing care. Please be assured that your comments will be shared with the relevant staff who I know will be extremely appreciative of your kind words. We do hope that you are now recovering well following your accident. Once again thank you for taking the time to share your feedback with us.
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Review titled Professional and attentive staff
Rated 5 stars out of 5
by Andrew Gossett - Posted on 12 November 2022
I attended the Endoscopy Unit to undergo two procedures and found all of the staff that dealt with me to be the friendliest and most caring people you could hope to meet. It's a shame that it's not possible here to give a shout out to particular people but suffice to say they were able to make my short stay a positive experience from initial admittance to being discharged. I only wish all health services could be this good.
Visited Gastrointestinal and Liver services on November 2022
Evesham Community Hospital has not yet replied.
Information supplied by Herefordshire and Worcestershire Health and Care NHS Trust