Fareham Community Hospital
Brook Lane, Sarisbury Green, Sarisbury, Fareham, Hampshire, SO31 7DQContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Brusque and unprofessional
Rated 2 stars out of 5
by Susan Martin - Posted on 18 May 2024
I had an appointment for a blood test at fareham community hospital on 15 May. I arrived early but had forgotten my form so was sent away. The attitude of the health professional I saw was very brusque, she seemed angry that I was there at all and told me that the fareham community hospital clinic is not for gp referrals. It was entirely my fault that I had forgotten my form, and I re-booked an appointment for Friday 17 May. I saw the same health professional and his time I was greeted with an accusation that I had failed to attend my appointment on 15 May and, once again, that gp referrals were not wanted at the clinic. If this is the case why was I advised to arrange my blood test at the clinic? My surgery was unable to do it until June and the test was urgent. The health professional (whose name I don't know), also told me what a tight schedule she was on and how she had to answer to someone above her. Her attitude throughout both appointments was unfriendly and unwelcoming, she seemed resentful that she had to be there at all. I was really surprised to come across such an unprofessional attitude and found the whole experience upsetting. The patients who attend the clinic are often poorly and going through difficult health challenges and they last thing we need is to be met with such this kind of attitude. A friendly smile costs nothing and takes less time than a tirade of moans and complaints.
Visited Phlebotomy services on May 2024
Fareham Community Hospital has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Hazel Rowe - Posted on 03 November 2022
I had an X-ray here today. I arrived early and was seen almost immediately. Clean and tidy department with friendly and professional staff. I was leaving the easy and free car park before my appointment time! What a brilliant service. And all free of charge! Thank you to everyone involved. We are so lucky to have our wonderful NHS.
Visited Imaging services on November 2022
Fareham Community Hospital has not yet replied.
Information supplied by Southern Health NHS Foundation Trust