Glenfield Hospital
Groby Road, Leicester, Leicestershire, LE3 9QPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Could not be better
Rated 5 stars out of 5
by Simon Weston - Posted on 10 December 2023
As an emergency heart attack patient was diagnosed quickly, prepped and up for a stent in no time. Everyone was efficient, informative and kind. Felt re-assured despite the situation. Recover as painless as possible, every member of staff on CCU absolute treasures - some even more so. Same on ward 15. Procedure for second stent had complications but was not worried as had complete confidence in consultant and his team. Post procedure treatment and care again wonderful from everyone - although some special individuals as well. If you need heart treatment then this has to be the place to get it.
Visited Cardiology on December 2023
Review titled Glenfield Hospital
Replied on 08 April 2024
Hello Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Wonderful care
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2023
Nursing Associate on ward 18 was kind, empathetic and caring. Went above and beyond to make a very stressful time easier. Cannot thank them enough for their compassion and caring nature.
Visited Cardiology on December 2023
Review titled Glenfield Hospital
Replied on 08 April 2024
Hello Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Emergency admission
Rated 5 stars out of 5
by Robert - Posted on 25 November 2023
Referred to Glenfield from walk in centre. Assessed thoroughly in CDU and admitted after only waiting a few hours due to all beds being full. Spent three nights on ward 24 where the care received was exceptional. Thanks to all the staff for their friendly and thorough care.
Visited Don't know on November 2023
Review titled Glenfield Hospital
Replied on 08 April 2024
Hello Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Ward 27 Glenfield Hospital
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2023
My husband was admitted to ward 27 and I can honestly say the standard of care was absolutely amazing, from his operation and post operative care, nothing was ever too much. The nursing team really don't realise how good they are and go above and beyond and work so well together ensuring my husband's dignity at all times. The ward was always very clean. The food was absolutely fantastic and the choice is something I have never seen in any other hospital. If you needed information regarding your care they took the time to find out and let you know. I honestly cannot praise this hospital enough. Thank you so much for making my husband's stay a positive experience
Visited Don't know on November 2023
Review titled Glenfield Hospital
Replied on 08 April 2024
Hello Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Amazing Care
Rated 5 stars out of 5
by Margaret Davison - Posted on 11 October 2023
From ringing 999 to be discharged 2weeks later was outstanding. I am an 89year old lady with various health issues but breathing was the problem at the time I was on Ward 20 and the care and thoughtfulness of all people from consultant to tea ladies was wonderful. I felt cared for and listened to and help was always available 24/7. Even though the doctors were on strike part of the time everything was covered. I would like to thank you all for making my stay at Glenfield Hospital so pleasant.
Visited Chronic Obstructive Pulmonary Disease on September 2023
Review titled Glenfield Hospital
Replied on 06 November 2023
Hello, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled 1st class from ward 23
Rated 5 stars out of 5
by Robert Mitchell - Posted on 25 September 2023
Brought my wife in for surgery, absolute first class from all the staff from entering the ward to leaving 5 hours later. We were made aware from the start of what the procedure entailed and when and how long it would take. The nursing staff were excellent and the surgeon who did the op was informative of what was involved and after it of what he had done. Many thanks to all once again for everything you did.
Visited Vascular surgery on September 2023
Review titled Glenfield Hospital
Replied on 06 November 2023
Hello, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Great service Cardiac Investigation Department
Rated 5 stars out of 5
by Marina Yates - Posted on 05 August 2023
Want to compliment lovely Main Entrance receptionist , kind nurse from ward 16 who helped me find ECG team. Appointment was timely and well organised. Technician was friendly, professional and polite. She wasted no time during ECG investigation. Special thank you to administrator who made neurodivergent ppl friendly letter and highlighted key information on it. Much appreciated and helpful.
Visited Cardiology on August 2023
Review titled Glenfield Hospital
Replied on 09 August 2023
Hello Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
Provided by Care opinion
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Review titled Incredible
Rated 5 stars out of 5
by Jo G - Posted on 19 August 2023
Whilst working in the area I was admitted as an emergency. Simply put I cannot thank all the staff I came into contact with enough, simply put they saved my life. The level of care I received throughout from emergency to icu to ward was incredible, professional, respectful and gold standard. I felt safe and confident that the outcome would be good, every effort and service was made available to me to ensure my whole wellness. I was blown away with the level and detail of care. The lady who provided hot drinks and water to ward 17 was also a life saver, keeping us beautifully hydrated with absolute regularity, excellent. Pretty well everyone that crossed my path were fabulous. Thank you, thank you, thank you.
Visited Chronic Obstructive Pulmonary Disease on August 2023
Review titled Glenfield Hospital
Replied on 22 August 2023
Dear Jo, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Excellent care
Rated 5 stars out of 5
by janet stone - Posted on 14 July 2023
I have very recently been discharged from ward 31 & want to thank the wonderful team on that ward who supported me throughout my stay , when I say I couldnt have received better care anywhere on earth I truly mean it . They were all so kind and caring & looked after me so well .I was very nervous on my arrival as an emergency patient after being transferred from another hospital , whom of I may add were most impressed with the speed the transfer was arranged , I was made to feel at home from the minute I was taken onto ward 31 and that feeling remained throughout my stay. so, to all the staff who work on there I wish to say a very grateful and sincere thankyou for saving my life. I wish you all the very best for the future, you are all amazing .Your kindness will stay with me forever :
Visited Cardiology on July 2023
Review titled Glenfield Hospital
Replied on 24 July 2023
Hello Janet, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Amazing service
Rated 5 stars out of 5
by Fiona Stevens - Posted on 06 August 2023
I attended the clinic after visiting my doctors because I was concerned about a nipple abnormality. I was very nervous about attending the hospital. As soon as I entered I found very friendly staff and the whole process was incredibly efficient. It was busy but brilliantly run.
Visited Breast cancer services on July 2023
Review titled Glenfield Hospital
Replied on 09 August 2023
Hello Fiona, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
Information supplied by University Hospitals Of Leicester NHS Trust