Goring Hall Hospital
Bodiam Avenue, Goring-By-Sea, Worthing, West Sussex, BN12 5ATContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Goring Hall Hospital.
Reviews
-
Review titled Very disappointed
Rated 1 star out of 5
by Anonymous - Posted on 09 March 2024
Was given an NHS appt at this hospital . Very hard to find this place in the dark .On arrival greeted by very pleasant receptionist But it eemwent down very quickly then on. Waiting room extremley small and a consulting room hmjust off of it where you could here every word . On seeing my consultant was not a happy experience. He was condescending, patronising and I was made to feel like I was a nothing or a nobody. He told me he was referring me back to the NHS and I would probably wait quite sometime before I even got an appt . This despite the severe pain I was in and the fact he told me I needed a total hip replacement . I came out of ther in tears and I will refuse to be seen by him again in the NHS . I've lost a hell of a lot of weight and he just scoffed . He just gave me tge impression that as I wasn't paying privately to see him that as an NHS patient I was wasting his time. This us a second private hospital that I was sent to by the NHS that really did not wish to treat an NHS patient It's time wasting, degrading and unsympathetic .
Visited Orthopaedics on February 2024
Review titled Goring Hall Hospital
Replied on 15 April 2024
Thank you for taking the time to raise your concerns. I apologise that your experience wasn't at the level we would expect. We would welcome further details so we can look into your feedback. Please feel free to contact us via email using CustomerServiceGoringHall@circlehealthgroup.co.uk We hope to hear from you soon. Best wishes Monil
-
Review titled great staff
Rated 4 stars out of 5
by Anonymous - Posted on 14 April 2024
although i had some communications issues with the hospital itself meaning my appointments had to be delayed which was frustrating id like to say once there the staff where incredible. I was extremely well looked after (names not allowed) by 2 in particular, who made sure i was doing good. Due to the ongoing struggle ive had with physically health, mainly back problems, my mental health wasnt great at that moment and they took time and made me feel more at home and relaxed than id of expected, so thank you again
Visited General Surgery on January 2024
Review titled Goring Hall Hospital
Replied on 15 April 2024
Thank you for taking the time to leave us a review. Please accept our apologies for any initial communication issues in regards to your appointment. Our team work hard to ensure patients receive the best possible service. we're delighted to receive your feedback. Best wishes and thank you for choosing Goring Hall.
-
Review titled This is A great hospital
Rated 5 stars out of 5
by Don Williams - Posted on 05 December 2023
My recent operation and stay at Goring Hall has been a great success , the nursing staff on Ilex ward were exceptional so caring and compassionate . The follow up with physio has also been a great success helping me to get back on my feet sooner than I expected. Thank you Goring Hall.
Visited Orthopaedics on November 2023
Review titled Goring Hall Hospital
Replied on 08 December 2023
Thank you for taking the time to share your experience with us. Our team are dedicated to patient care and improving their quality of life. It’s great to hear that your recovery has been speedy. We’re very pleased to receive your feedback. Best wishes and thank you for choosing Goring Hall.
-
Review titled Amazing staff amazing experience
Rated 5 stars out of 5
by Lucy Gabriel - Posted on 27 October 2023
From arrival to leaving my service was so wonderful . I can’t thank the staff enough for looking after me so well . I felt so looked at ease the minute I arrived . The girls on the reception upstairs and the nurses , anesthetist , and of course my doctor . Even the lady who brought round my breakfast . It was the best experience and I recommend this hospital to everyone of you . Thank you thank you thank you x
Visited General Surgery on October 2023
Review titled Goring Hall Hospital
Replied on 02 November 2023
Thank you for taking the time to share your experience with us. It’s important to our team that our patients feel at ease and receive the best possible care. We’re delighted to receive your feedback. Best wishes and thank you for choosing Goring Hall.
-
Review titled Great service.
Rated 5 stars out of 5
by David John Pickering - Posted on 30 November 2023
Had a total hip replacement. From the moment I went into Goring Hall hospital, I was treated with the uttermost respect and care. Every person I saw were truly amazing and caring. They all made me feel like I was going to be well looked after. The surgery was first class and the recovery was exactly as they said it would be. My scar is amazing it healed up so quickly. The staff were also very nice to my wife when she visited me. How very kind of them. A big thank you to all.
Visited General Surgery on October 2023
Review titled Goring Hall Hospital
Replied on 17 February 2024
Thank you for leaving us a review. Our team aim to provide the best possible care. We’re very happy with your feedback. Best wishes and thank you for choosing Goring Hall.
-
Review titled Great Hospital
Rated 5 stars out of 5
by Sally Chant - Posted on 16 September 2023
I received excellent service when I had my 2nd Cataract operation yesterday. The wards were spotless and all the staff extremely kind and attentive to my needs. They made me feel very relaxed and talked me through the whole procedure. A truly outstanding hospital.
Visited Ophthalmology on September 2023
Review titled Goring Hall Hospital
Replied on 19 September 2023
Thank you for taking the time to share your experience with us. Our team work very hard to provide an outstanding service and meet the needs of our patients. The team will be very happy to receive your feedback. Best wishes and thank you for choosing Goring Hall Hospital for your care.
-
Review titled Excellent delivery of care and support
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2023
My day surgery was was delivered by practiced and professional staff throughout . The catering lady on the unit went out of her way to ensure I was well fed and hydrated .
Visited Orthopaedics on August 2023
Review titled Goring Hall Hospital
Replied on 16 August 2023
Thank you for taking the time to share your experience with us. Our team work very hard to provide professional and high quality care. The team will be delighted to receive your feedback. Best wishes.
-
Review titled Experience
Rated 5 stars out of 5
by Val Kelley - Posted on 09 August 2023
Friendly and efficient. Clear explanation as to what I could expect during the procedure that I was to have. Felt assured, confident and secure.
Visited Imaging services on August 2023
Review titled Goring Hall Hospital
Replied on 12 August 2023
Hi Val, thank you for taking the time to let us know how we did. We appreciate you taking the time to rate your overall experience with us, from the friendliness of our staff to your consultation and what you can expect during your procedure. Our team will be pleased with this feedback and delighted to know you feel confident and reassured about your upcoming surgery. All the best, Goring Hall
-
Review titled Short and sweet
Rated 5 stars out of 5
by Chris Skilton - Posted on 22 April 2023
I was seen very quickly and efficiently - with a smile and a welcome. There was very clear explanation of what was going to happen and why and what I needed to do (how to stand etc).
Visited Imaging services on April 2023
Review titled Goring Hall Hospital
Replied on 25 April 2023
Thank you for sharing your experience with us. Our team are focused on keeping our patients fully informed. The team will be delighted with your feedback. Best wishes.
-
Review titled very professional, well maintained, clean, friendly hospital
Rated 5 stars out of 5
by david Cox - Posted on 14 April 2023
from the first moment you step into this hospital you are warmly greeted by a member of and escorted to your destination. the nurses on duty in the day care ward were excellent, The consultant and anaesthesiologist are as you would expect with the circle goup and goring hall , top notch. Last but certainly not least the lady who brings around a drink and a sandwich was equally very pleasant with a nice cheery smile. Later I was escorted out to the car and the nurse was kind enough to bring the umbrella to keep off the latest heavy downpour overall impression , excellent, wish it was a hotel really!!, could have a nice stay without the associated op pain
Visited Orthopaedics on April 2023
Review titled Goring Hall Hospital
Replied on 23 April 2023
Thank you for taking the time to share your experience with us. Our team work hard to ensure all patients have a pleasant experience and they will be delighted to read your kind feedback. Best wishes.
Information supplied by Circle Health Group Limited