Guest Hospital
Tipton Road, Dudley, West Midlands, DY1 4SEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Ultrasound and internal scan
Rated 5 stars out of 5
by Jessica - Posted on 19 November 2023
The two really lovely people who did my scans were so friendly and understanding, as I hadn’t been told I was having an internal scan and I was a little nervous. They ensured I felt comfortable at all times and I can’t thank them enough for that.
Visited Imaging services on November 2023
Review titled Guest Hospital
Replied on 20 November 2023
Thank you for taking the time to tell us about your experience at our outpatient centre and rate our services as 5 star. It is great to hear that you received excellent care and treatment and our staff members were able to put you at ease and made you feel comfortable during your appointment. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. All the best and take care. Patient Experience Team
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Review titled Ultrasound procedure conducted with great care & respect
Rated 5 stars out of 5
by Lesley - Posted on 14 June 2023
Procedure for abdomen & pelvis/pelvis transvaginal ultrasound conducted efficiently by lovely team of 2 with great care & respect for dignity. The calm & reassuring atmosphere they created along with wide smiles made it as comfortable & pleasant as it could be. Thank you
Visited Imaging services on June 2023
Review titled Guest Hospital
Replied on 16 June 2023
Thank you for taking the time to share such fantastic feedback about your experience in our Imaging department. It is great to hear that you received excellent care and treatment from the staff who conducted your ultrasound. We are thrilled to hear that staff were able to put you at ease during what must have been an uneasy time for you. Your kind comments have been shared with the team and senior management who will be thrilled to hear of them. All the best and take care. Patient Experience Team
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Review titled Brilliant service
Rated 5 stars out of 5
by Ade - Posted on 30 March 2023
Went to pain management today and waited about 40 minutes until I was called in. The Dr explained everything he was doing and which departments I was being referred to. Really good first impressions
Visited Pain Management on March 2023
Review titled Guest Hospital
Replied on 31 March 2023
Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. It is great to hear that you received excellent care and treatment in the Pain Management department at Guest Hospital. We are thrilled to hear that the Doctor explained your care and treatment thoroughly. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. All the best and take care. Patient Experience Team
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Review titled Very friendly staff..who put me at ease
Rated 5 stars out of 5
by Sonia - Posted on 16 March 2023
I visited here yesterday for a ultrasound and internal ultrasound. The girl was lovely she had a great understanding an empathy of how I was feeling as I was very anxious nervous. She put me at ease an guided me through. The male nurse was also very understanding didn't talk down to me.. I would certainly recommend this hospital ..thx you for getting me through a very traumatic experience for me .
Visited Diagnostic Imaging on March 2023
Review titled Guest Hospital
Replied on 22 March 2023
Thank you for posting feedback about your experience in our Radiology department at our hospital and rating our services as 5 star. It is great to hear that you received excellent care and treatment from our staff. We are thrilled to hear that staff were able to put you at ease during what must have been an anxious time for you. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. All the best and take care. Patient Experience Team
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Information supplied by The Dudley Group NHS Foundation Trust