Harrogate District Hospital
Lancaster Park Road, Harrogate, North Yorkshire, HG2 7SXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Saddened
Rated 2 stars out of 5
by Anonymous - Posted on 22 October 2022
Its sad when an old lady shouting for a nurse so she can go to the toilet is ignored. I was visiting someone else when she was shouting. I gave her her buzzer and pressed it for her. 3 times. 3 times 3 different nurses turned it off, said they would 'get someone' and none returned. The poor lady was mortified that she then wet the bed. The nurses were chit chatting at the desk.I know they are busy a lot of the time, but to sacrifice an old helpless lady's dignity when it comes to basic human needs is awful and sad.
Visited General Medicine on October 2022
Harrogate District Hospital has not yet replied.
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Review titled Caring and efficient staff
Rated 5 stars out of 5
by Tizzie H - Posted on 26 September 2022
I was referred by my GP for an emergency appointment after suffering from blurred vision for several days. 2 hours after contacting my GP I was called by the Opthalmology department offering me an appointment 1 hour later. I was seen really quickly and treated within 2 hours of arriving. All of the staff were very friendly, caring and professional, making sure I was ok and explaining what would happen next. Our NHS is amazing, thank you!
Visited Ophthalmology on September 2022
Harrogate District Hospital has not yet replied.
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Review titled Terrible-sent out of hospital for lack of beds
Rated 2 stars out of 5
by Anonymous - Posted on 04 October 2022
5 weeks of asking gp and hdft for support with pain, ultrasound identified Gall stones but Consultant said I needed a ct scan for the suspected Hernia. Sent home with pain relief and told to expect a long wait. Two days in Same Day Emergency care where I was given oramorph as they recognised the pain I am in but no beds for admission. I'm left in pain for the 5th week.
Visited Accident and emergency services on September 2022
Harrogate District Hospital has not yet replied.
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Review titled Professional and great oractice
Rated 4 stars out of 5
by Anonymous - Posted on 05 September 2022
Spent 24 hours in Wensleydale ward after surgery. Great staff from catering to consultant always kept you informed. Could not fault my experience.
Visited Gynaecology on September 2022
Harrogate District Hospital has not yet replied.
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Review titled Caring Team in A&E
Rated 4 stars out of 5
by Anonymous - Posted on 31 August 2022
My elderly mother fell and broke her hip and she ended up in A&E for assessment. Although her stay in the department was a long one before moving to a ward (10 hrs), it was clear to see just how busy and stretched all the staff and departments were, yet the nursing staff, radiology team, doctors and reception staff were all so kind and helpful and nothing was too much trouble. Mum also has Alzheimer’s and the staff were very caring and compassionate. Thank you.
Visited Accident and emergency services on August 2022
Harrogate District Hospital has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2022
Straight to the point, great services by a great team. brilliant banter in a very professional environment.
Visited Accident and emergency services on July 2022
Harrogate District Hospital has not yet replied.
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Review titled Horrific
Rated 1 star out of 5
by Anonymous - Posted on 28 August 2022
Awful staff at the A&E reception, zero care for patients and just outright rude. GP out of hours is an absolute shambles aswell, with no problem resolved after a 7 hour wait. Disgusting service and in future I will be heading over to York for treatment
Visited Accident and emergency services on July 2022
Harrogate District Hospital has not yet replied.
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Review titled Thoroughly enjoyed my experience, despite the pain and pus
Rated 5 stars out of 5
by Matt Kenny - Posted on 12 September 2022
Had to have some dental surgery to remove some rogue tooth shards - staff were very personable, friendly, and put me totally at ease. When it came to the surgery it was done with care and the utmost professionalism, and I would endure it again in a heartbeat, should it ever be necessary. I cannot commend the staff highly enough. Thank you!
Visited Oral and Maxillofacial Surgery on July 2022
Harrogate District Hospital has not yet replied.
Information supplied by Harrogate and District NHS Foundation Trust