Harrogate District Hospital
Lancaster Park Road, Harrogate, North Yorkshire, HG2 7SXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great care
Rated 5 stars out of 5
by Ken - Posted on 23 June 2023
I wish to leave a review for both A&E and the Emergency Day Care Centre. I arrived at A&E 7.30am 12/6/23 breathless and following a speedy triage I was quickly seen by the medical team. I was monitored and my bloods taken before I was diagnosed and transferred to the coronary care unit. ( My review for here under a different service) . I cannot praise the care, the professionalism and all the staff too highly. They were all brilliant. Unfortunately I had to make another visit to A&E on 22/6/23 as my left arm was swollen and I wondered if it was connected with the pacemaker I’d had inserted 14/6/23. Again A&E were brilliant. I even was taken to see the surgeon who had done the pacemaker procedure. All necessary tests were given , the care excellent and I went home with overnight medication and an appointment at The Same Day Emergency Care Centre for today . This centre too gives great care and explains in a quieter environment what is happening to the patient. Harrogate is so lucky to have such caring professional staff who care for their patients and I thank all of them.
Visited Accident and emergency services on June 2023
Harrogate District Hospital has not yet replied.
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Review titled Front Desk
Rated 3 stars out of 5
by Anonymous - Posted on 17 May 2023
The two front desk women were incredibly rude. Upon arrival the First Lady (volunteer) Was extremely vociferous. When leaving the woman behind the front desk made zero eye contact with either of us when she was asked if we needed a ticket. She spoke as if indignant due to being asked a question. Perhaps personnel need to retrain these ladies. It was genuinely an unpleasant experience. I’d like to add the 3 other staff we encountered that day were wonderful.
Visited Don't know on May 2023
Harrogate District Hospital has not yet replied.
Information supplied by Harrogate and District NHS Foundation Trust