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Hemel Hempstead Hospital

Hillfield Road, Hemel Hempstead, Hertfordshire, HP2 4AD

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Hemel Hempstead Hospital.


Reviews

Displaying 31 to 38 of 38

  1. Review titled Fantastic staff

    Rated 5 stars out of 5

    by Susan Johnson - Posted on 30 June 2023

    I have visited Hemel Hempstead hospital several times recently as an outpatient and, on every occasion, The staff, without exception, have been friendly and helpful. You are lucky to have them.

    Visited Respiratory Medicine on June 2023

    Report as unsuitable

    Review titled Hemel Hempstead Hospital

    Replied on 03 July 2023

    Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive.

    Report as unsuitable


  2. Review titled Efficient service

    Rated 5 stars out of 5

    by Christine - Posted on 06 May 2023

    On 1st May 2023 I broke my radius at garden centre and was dealt with the utmost professionalism with a quick diagnosis once seen. The only drawback was the three hour wait time. The nurse dealing with me was very sympathetic and helpful.

    Visited Urgent Treatment Centre on May 2023

    Report as unsuitable

    Review titled Hemel Hempstead Hospital

    Replied on 17 May 2023

    Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team

    Report as unsuitable


  3. Review titled Amazing service

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 May 2023

    My husband had an outpatient appointment this afternoon (25thMay). We cannot tell you how impressed we are( and thankful) for such a brilliant service.Every single member of staff were amazing, helpful and so efficient. Thank you so much. Definitely 5stars, all the way.

    Visited Vascular surgery on May 2023

    Report as unsuitable

    Review titled Hemel Hempstead Hospital

    Replied on 07 June 2023

    Thank you for your wonderful comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team

    Report as unsuitable


  4. Review titled Really caring professional employees

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 July 2023

    I have had a gastro consultation and an endoscopy at Hemel. At my consultation the nurse doing the initial checks was incredibly careful and diligent, due to her care I was able to get the correct medication and have follow up cardiological tests to help me. The team were so careful and put my mind at ease when I came for my endoscopy. I really appreciated them looking after me and making the experience as pleasant as it could be. They were so attentive and efficient and understanding. I believe I'm not allowed to mention names but every team member I had contact with was amazing. Every appointment or drop in I have visited has been without delays and I feel so lucky and very grateful to have received the level of care they have offered.

    Visited Gastrointestinal and Liver services on May 2023

    Report as unsuitable

    Review titled Hemel Hempstead Hospital

    Replied on 21 July 2023

    Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.

    Report as unsuitable


  5. Review titled Superb staff and service

    Rated 5 stars out of 5

    by Janette shepherd - Posted on 12 April 2023

    Endoscopy sept today second time there all staff superb kind knowledgable efficient.nothing too much trouble and the gentleman who did the procedure exceptional.wish all hospitals like this amazing a real gem of a place.Would love to give all these workers a pay rise.Hospital extremely clean

    Visited Don't know on April 2023

    Report as unsuitable

    Review titled Hemel Hempstead Hospital

    Replied on 05 May 2023

    Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team

    Report as unsuitable


  6. Review titled Endoscopy department

    Rated 5 stars out of 5

    by Anonymous - Posted on 02 April 2023

    Absolutely brilliant staff ,well.looked after. From the moment we arrived until we left the staff went out of there way ,explaining everything to us .

    Visited Don't know on April 2023

    Report as unsuitable

    Review titled Hemel Hempstead Hospital

    Replied on 05 May 2023

    Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team

    Report as unsuitable


  7. Review titled Excellent

    Rated 5 stars out of 5

    by Excellent care. - Posted on 20 March 2023

    Excellent care from the friendly receptionist to the well organised nurse led team that put a scaredy cat at ease. The full procedures explained and my comfort constantly checked on from beginning to end. I can’t praise them enough

    Visited Gastrointestinal and Liver services on March 2023

    Report as unsuitable

    Review titled Hemel Hempstead Hospital

    Replied on 05 May 2023

    Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.

    Report as unsuitable


  8. Review titled Brilliant Facility and Staff

    Rated 5 stars out of 5

    by Mr Alan Power - Posted on 09 March 2023

    Blood test visit - very friendly, efficient and effective - a great service and immediate walk-in facility.

    Visited Haematology on March 2023

    Report as unsuitable

    Review titled Hemel Hempstead Hospital

    Replied on 05 May 2023

    Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.

    Report as unsuitable




Information supplied by West Hertfordshire Teaching Hospitals NHS Trust