Hereford County Hospital
Union Walk, Hereford, Herefordshire, HR1 2EPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great personalised care
Rated 5 stars out of 5
by Abigail - Posted on 08 July 2024
I was admitted last week for severe pain and bleeding, all of the staff on the womens health ward were absolutely incredible. Such lovely and friendly doctors and nurses who really do have great person centred care. I was able to get my pain managed, didn’t feel like I was wasting their time which I had previously had. Took my conditions seriously and got all the help I needed to start recovering at home. Thank you so much to everyone on the Womens Health Ward, especially for all the lovely peppermint tea!
Visited July 2024
Hereford County Hospital has not yet replied.
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Review titled Wonderful Staff
Rated 5 stars out of 5
by S Annis - Posted on 11 July 2024
I spent 2 days in the SDEC unit after being seen by the GP in A&E after being referred by my GP. Every member of staff I saw or spoke to was extremely kind, helpful and patient. Despite being so busy they took time and made my care person centred and made me feel listened too. Faultless experience
Visited July 2024
Hereford County Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Pamela Elaine Tibbetts - Posted on 04 June 2024
County Hospital Hereford,Redbrook ward, , X-ray, plaster room. Everyone from cleaners to ward managers were polite, friendly ,caring and professional. Nothing was too much trouble. Care and treatment was explained in an easy to understand manner. Care provided was excellent. Can this feedback please be shared with the staff.
Visited June 2024
Hereford County Hospital has not yet replied.
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Review titled Efficient friendly service
Rated 5 stars out of 5
by Christopher Firth - Posted on 14 May 2024
I came as a day patient to have some vascular surgery. From arrival at day case reception to departure all the staff, including the surgeon and theatre staff who dealt with me were so friendly, reassuring preparing for the surgery and in dealing with me post surgery, most efficiently and courteously. It was a shining example of the NHS working at its best, well done.
Visited May 2024
Hereford County Hospital has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Catherine - Posted on 25 April 2024
Having visited other hospitals quite frequently of late, I was very impressed with Hereford County Hospital. I witnessed examples of team work, I was treated respectfully and incredibly impressed by the duty of care, not just for myself but for other patients around me. This is unusual in an out patient scenario in other hospitals I have visited. Staff kept me informed, took time to put me at ease and made sure I understood the outcomes of my appointment. I observed staff to pay particular attention to the more vulnerable patients around me, ensuring they were comfortable and knew what was happening now and next. Although visiting a hospital is not always a pleasant experience, the friendliness at Hereford makes the need for being there manageable. The work the NHS staff do is so hard but to do it respectfully and maintain that duty of care is commendable. I cannot thank the staff enough.
Visited April 2024
Hereford County Hospital has not yet replied.
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Review titled Very Thankful
Rated 5 stars out of 5
by Paul Stinchcombe - Posted on 12 March 2024
I would like to express my gratitude to your hospital and to all the staff who cared for me when I visited A&E on the evening of December 25th, and then admitted to Lugg Ward were I remained until being transferred to New Cross Hospital Wolverhampton on January 2nd, for a triple heart by pass operation. All of the staff who cared for me showed dedication, understanding and were all extremely professional and kind. I was particularly impressed by the younger staff, who so often are not recognised for their maturity and commitment. I could not have received better care or support through what was such a difficult personal time for me and my family. I am now feeling so much better and am well on the road to recovery.. Please pass on my sincere thanks to all of your staff and continue to carry out such important work.
Visited January 2024
Hereford County Hospital has not yet replied.
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Review titled Transformative result
Rated 5 stars out of 5
by CJFC - Posted on 01 December 2023
In Dec 2023 I had a hysterectomy and it has transformed my life. Previously, I didn't like to be away from home unless I knew exactly where the public loos were; on the days I did go out, I had to restrict my drinking so was often slightly dehydrated. Since my operation, I can go out without worrying, can have a cup of coffee whilst out and stay out for longer. I am extremely grateful to the team from Women's Health whose work and care has given me a new lease of life.
Visited December 2023
Hereford County Hospital has not yet replied.
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Review titled Accident and Emergency
Rated 5 stars out of 5
by Clare Hadley - Posted on 28 December 2023
I came into A and E today with my 88 year old mother who had had a fall and dislocated her shoulder. We received outstanding care, attention and treatment during our visit, from checking in at reception to someone staying with mum whilst I got the car to go home. Thank you everyone and well done for an amazing team effort.
Visited December 2023
Hereford County Hospital has not yet replied.
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Review titled Superb
Rated 5 stars out of 5
by David Lenham - Posted on 07 December 2023
Attended day surgery for cataract procedure on both eyes. Cannot speak too highly of the treatment I received which was excellent. Thank you.
Visited December 2023
Hereford County Hospital has not yet replied.
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Review titled Such brilliant staff and care
Rated 5 stars out of 5
by Julie - Posted on 30 November 2023
Myself and my husband attended an urology appointment this morning.The reception staff, nurses, doctor who we saw with a medical student were all excellent. We then went to the MRI department and again were welcomed warmly and efficiently. Thank you to all concerned for your expert care.
Visited November 2023
Hereford County Hospital has not yet replied.
Information supplied by Heart Of England NHS Foundation Trust