Hereford County Hospital
Union Walk, Hereford, Herefordshire, HR1 2EPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Such brilliant staff and care
Rated 5 stars out of 5
by Julie - Posted on 30 November 2023
Myself and my husband attended an urology appointment this morning.The reception staff, nurses, doctor who we saw with a medical student were all excellent. We then went to the MRI department and again were welcomed warmly and efficiently. Thank you to all concerned for your expert care.
Visited November 2023
Hereford County Hospital has not yet replied.
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Review titled good experience
Rated 5 stars out of 5
by Heather Marie Copus - Posted on 17 November 2023
I had an appointment with the x-ray department this morning. i thought it was my hand being done . Unfortunately I should have read the letter I had been sent and would have seen it was down as wrist. I spoke to the radiographer who was very professional and caring she had a look at my hand and spoke to another staff member,who agreed that they should do my hand and not just wrist.I was really grateful for this as it would have meant another journey and another wait. Thank you for your compassion and understanding.
Visited November 2023
Hereford County Hospital has not yet replied.
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Review titled Amazing Care!
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2023
Emergency appointment in the Eye Dept obtained an hour or so after ringing in. Lovely staff and very professional care throughout. By 7 pm in the evening the retinal problem had been dealt with, by laser, and I am left throughly impressed by, and extremely grateful for, the outstanding care and attention received. Very many thanks to all!
Visited September 2023
Hereford County Hospital has not yet replied.
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Review titled Cracking good team
Rated 5 stars out of 5
by Mr Leonard Chapman - Posted on 07 September 2023
The staff at the Day Care Unit, where I had my cataract done were just wonderful. They were kindness itself, with gentle humour, an eagerness to ensure I understood everything and to make me feel comfortable. They went the extra mile to help me and to ensure my wife was happy too. And this was evident with all the patients they spoke to. Can't say enough for them all. Thank you so so much
Visited September 2023
Hereford County Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Louisa - Posted on 20 August 2023
I received excellent care for an acute illness from A&E and the wonderful team in same day emergency care. Thank you all so much
Visited August 2023
Hereford County Hospital has not yet replied.
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Review titled Minor Injuries Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2023
Broken bone in foot. Attended early in a Sunday morning. Dealt with quickly, professionally and reassuringly. Excellent team. Thanks
Visited May 2023
Hereford County Hospital has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Gail-Marie Fry - Posted on 02 June 2023
I was treated as an emergency patient in the Victoria Eye Unit. Throughout the whole six weeks before I was discharged every member of staff, regardless of grade, treated me with a smile, compassion, and reassurance. I noted that this was so across the board with other patients, even under extreme pressure. The technical excellence was of the highest standard and the outcome achieved what I had been advised was possible. As a result my quality of life has been greatly improved.
Visited April 2023
Hereford County Hospital has not yet replied.
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Review titled I cannot praise Arrow Ward enough
Rated 5 stars out of 5
by Hazel - Posted on 12 March 2023
Admitted to Arrow Ward on 16/0/2/2023. There for 3 1/2 weeks. Could not fault any member of staff I came into contact with and was treated with compassion and kindess. Thank you all so much.
Visited February 2023
Hereford County Hospital has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Sylvia - Posted on 18 September 2022
I called 999 when I was experiencing a severe allergic reaction. The paramedics were amazing and reassuring. They treated me in the ambulance and then took me to Hereford hospital where I received fast medical treatment. I was treated with dignity and respect throughput. Thank you so much everyone in the A&E department.
Visited September 2022
Hereford County Hospital has not yet replied.
Information supplied by Heart Of England NHS Foundation Trust