Hillingdon Hospital
Pield Heath Road, Uxbridge, Middlesex, UB8 3NNContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Not Good
Rated 1 star out of 5
by Anonymous - Posted on 04 March 2024
Had tests done in December waiting results letter and online nhs app appointment was 4/3/2024 to receive telephone call on 4 told appointment was made in error and not to come no face to face and cardiologist will not call. So left mentality stressed and still with pain thanks.
Visited Cardiology on March 2024
Hillingdon Hospital has not yet replied.
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Review titled Quick appointment and lovely staff
Rated 4 stars out of 5
by Sheena Aziz - Posted on 12 April 2024
On a Monday I saw my practice nurse and was found that she couldn't find my coil strings, the next day I contacted my GP who requested an ultrasound scan. 2 days later I received a letter in the post for the appointment at Hillingdon hospital which was the following week. I was very impressed at receiving such a fast scan appointment. I attended the scan on Good Friday which was a bank holiday, parked easily and went to the scan in Marina ward. The sonographer and her assistant was lovely, took their time and I appreciated they were working on a bank holiday. Overall a great experience! Thank you to Hillingdon hospital and our wonderful NHS!!!
Visited Gynaecology on March 2024
Hillingdon Hospital has not yet replied.
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Review titled Appauled!
Rated 1 star out of 5
by Anonymous - Posted on 09 February 2024
I cant believe how downhill this hospital has gone.. I was bought into a&e due to chest pains and shortness of breath also dizziness. I was left for 4 hours, no contact with any nurse/doctor after expressing the pain was getting worse, just to be told anyone who hadnt been seen at that point, wont be seen till the morning the next day… I understand a friday night being busy, but in circumstances related to the chest/heart/breathing, im disappointed with the level of care i was given. I ended up leaving and hoping the gp can do more
Visited Accident and emergency services on February 2024
Hillingdon Hospital has not yet replied.
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Review titled Over view and standards
Rated 1 star out of 5
by Anonymous - Posted on 21 February 2024
I arrived at the ent and my son went straight into the children’s play area he is 2, as I walked in the area was disgusting. At first there was a paper cup on the side with water and bread that had been placed inside. There was no other children within this area and there was a child’s muslin on the floor that had stuff all over my child had picked it up. Continuing on there was dirty tissues all over the floor, there were broken toys in which were sharp and my child had caught himself on. Members of staff had entered this area but did not pick the Muslin nor the tissues up. I was in the place for 45mins and the whole time not one member of staff cleared the cup on the side. Considering there is a child’s area for little children I would assume that it would be some what cleaned, there was dirt and hair all over the floor. Considering it is a hospital I would expect the standards to be a little higher.
Visited Ear, Nose & Throat on February 2024
Hillingdon Hospital has not yet replied.
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Review titled Hillingdon eye clinic. Madness!
Rated 1 star out of 5
by Mrs joanne Clack - Posted on 16 January 2024
My grandson is under the eye clinic. Never answer there phones! No voice mail to leave a message! No email contact! Appointment line always always busy! Main reception puts you through same answer phone message then cuts you off. This happened before when trying to rearrage an appointment then you get a leter saying there going to basically kick you off the list because you missed your appointment? What are patients ment to do some one please advise.......not happy!
Visited Ophthalmology on January 2024
Hillingdon Hospital has not yet replied.
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Review titled Fast, professional service
Rated 5 stars out of 5
by John - Posted on 16 January 2024
Was taken in by ambulance with severe chest pains, paramedics superb, staff so reassuring and efficient ` I couldn't have wished for any better and I thank you all
Visited Accident and emergency services on January 2024
Hillingdon Hospital has not yet replied.
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Review titled Bad Practise
Rated 1 star out of 5
by Anonymous - Posted on 20 January 2024
I recommend avoiding it. Building poorly design and waiting rooms are very narrow. Rude staff. When I said I was worried about chest infection she told me to go GP and I can't go see the doctor. It was Saturday.
Visited Accident and emergency services on January 2024
Hillingdon Hospital has not yet replied.
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Review titled Really bad
Rated 1 star out of 5
by faycal - Posted on 30 January 2024
My wife went to emergancy due to sever pain in abdominal she did waite nealy 10 houers to be seen buy doctor when she asked how long will take they said could be an other 3h more so dicided to go back home with pain,what the point of calling it emergancy if you waite more than 10 h and than they dont evan see you or treat you it real shame i wouldnt recomand that hospital to eny one probably is the worse in whole uk
Visited Accident and emergency services on January 2024
Hillingdon Hospital has not yet replied.
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Review titled Great care with myself. Elderly lady
Rated 4 stars out of 5
by Eula Law - Posted on 11 January 2024
Had a lovely caring experience in Eye depth. For my operation. From the doctors. Nurses, drivers and ward staff. Operation went well but staff really put me at ease. Big thank you
Visited Ophthalmology on January 2024
Hillingdon Hospital has not yet replied.
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Review titled poor communication
Rated 3 stars out of 5
by SINEAD BAILEY - Posted on 14 December 2023
My mother was referred to the Dermatology unit two months ago, after being referred by a hospital doctor. However, despite attempts to contact the unit, I have been unable to reach anyone for the past two weeks. The unit does not provide an answer phone or email address to leave a message for them to call back. My mother's feet are sore to the point that she has difficulty walking, and I am afraid we may have to take her to A&E if we cannot receive help soon. The lack of communication with the Dermatology unit has been extremely upsetting, and we desperately need answers.
Visited Dermatology on December 2023
Hillingdon Hospital has not yet replied.
Information supplied by The Hillingdon Hospitals NHS Foundation Trust