Hinchingbrooke Hospital
Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Really good initial Care, mostly awful level of care after
Rated 2 stars out of 5
by Mark Page - Posted on 20 January 2025
My wife was admitted to A&E with abdominal pain. She was really well treated and admitted to hospital that day, which turned into a 7 day stay. The most disappointing aspect was the level of care from a majority of the nurses. Predominantly through the night. Being made to feel a burden for ringing the buzzer. Being looked at like a piece of dirt. Ripping out a cannula in petulance at being asked for help. Changeover shift nurses not having a clue of you're history or condition. Being given high fiber food when you should be on low fiber diet. Causing extreme diarrhea. Really disappointing to be made to feel worthless and a burden, to interrupt the nurses chatting with their mates in the corridor. Poo samples being left in the ward toilet for 8 hours. This is not aimed at all the staff as some where great. A real lack of leading senior member of staff monitoring everyone and informing changeover staff of patients needs and conditions. It was incredulous to watch this unfold. The lack of organization and lack of understanding why patients where actually there. Was supposed to be discharged on the Thursday. But the changeover nurse had absolutely no knowledge of this and it became to late in the day to happen. Blind leading the blind springs to mind, which is such a shame.
Visited Don't know on January 2025
Hinchingbrooke Hospital has not yet replied.
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Review titled Ambulatory Care Unit
Rated 4 stars out of 5
by Chris Jackson - Posted on 13 October 2024
Diagnosed with a DVT after being on a long flight . A&E very quick to carry out D-Dimer test . Referred for scan , which was carried out very quickly by two lovely ladies in the imaging dept . Got sent to ACU after the scan and was seen very quickly by Nurse Practitioner , who answered all my questions . From the moment I walked into Hinchingbrooke I was met by cheerful staff throughout , from cleaning staff , reception and nursing staff . Easy to knock the NHS , but they are doing their best and I have nothing but praise for everyone involved in my journey through this hospital . Thank you
Visited Don't know on October 2024
Hinchingbrooke Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Glenn Williams - Posted on 05 October 2024
I attended Hinchingbrooke Hospital for a chest ultrasound appointment 1.5 hours early on 05.10.24 and was seen early, the staff members were amazing - Special mention to the team on duty and whilst I know you cannot use real names - these ladies were so friendly, professional and were kind enough to recognise I had to attend and leave in good time to catch a bus service home to a remote area. Please could you make sure this feedback is given to the managers of that team, both NHS workers were a credit to the profession. Thank you so much.
Visited Don't know on October 2024
Hinchingbrooke Hospital has not yet replied.
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Review titled So well cared for
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2024
Day case surgery at treatment centre. I was so well looked after from pre admission to leaving hospital. So kind, professional and responsive. Cannot fault anything. Thank you
Visited General Surgery on October 2024
Hinchingbrooke Hospital has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Susan - Posted on 15 October 2024
This morning I attended the CT Colonoscopy dept and would just like to say that some lovely people conducted the scan, also the nurse who took down my details was very helpful I was seen promptly and dealt with very kindly. Apologies, I cannot remember their names, but thank you.
Visited Don't know on September 2024
Hinchingbrooke Hospital has not yet replied.
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Review titled Amazing Treatment
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2024
I popped into A&E on the advice of my GP at 6am on Monday morning. I was triaged quickly and an assessment made within an hour and a half that an abcess needed to be drained, the reception and A&E team were great. I was then moved to the ACU (Ambulatory Care Unit) where further assessment was carried out by the general surgery team and I was given instructions not to eat or drink just as a lovely volunteer came around offering free coffee and sandwiches (bad luck there!)... I was then given fluids, antibiotics and liquid paracetamol until I was advised I would need surgery and was moved to the Daisy ward. Everyone on the ACU and Daisy ward were more than willing to help and guide me through the process that was about to unfold. Initially they thought local anaesthetic might be suitable, but it was later decided a general anaesthetic would be better. I was officially admitted to the hospital and had surgery at 5pm that evening. I woke in the recovery room feeling fine and was taken back to the ward. I was monitored overnight and discharged by 11am the next morning. I can't praise all the staff and volunteers at Hinchingbrooke enough and wanted to leave this review as thanks... you are all amazing!
Visited General Surgery on September 2024
Hinchingbrooke Hospital has not yet replied.
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Review titled Cannot fault
Rated 5 stars out of 5
by June Corbett - Posted on 09 August 2024
I had a total knee replacement a week ago today I cannot fault the doctors and nurses . Everything was fully explained and everyone was friendly helpful and caring from the time I arrived until my discharge home . Thank you so much
Visited Orthopaedics on August 2024
Hinchingbrooke Hospital has not yet replied.
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Review titled Slow in the end
Rated 3 stars out of 5
by Anonymous - Posted on 16 May 2024
Started off well with tests being done in a reasonable time frame and results also, however was told the cannula needed removing which was over 2 hours ago and still counting/waiting in the ambulatory department .so started off well and let them selves down at the end with the basics.
Visited Don't know on May 2024
Hinchingbrooke Hospital has not yet replied.
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Review titled Amazing care given
Rated 5 stars out of 5
by Jordan - Posted on 14 May 2024
I came in for ankle day surgery and all of the nurses and surgeons were amazing. All went the extra mile too put my mind at ease during my first ever surgery. Incredible car. Real life hero’s
Visited General Surgery on May 2024
Hinchingbrooke Hospital has not yet replied.
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Review titled great care
Rated 5 stars out of 5
by gwen - Posted on 16 August 2024
i have a great ecpierience each time i end up in this hospital. the a&e department is so nice and understanding when it comes to me and always offers a listening ear when i need it. deffenetly the one who usualy wairs purple scrubs and has dark brown hair . even the childrens ward nurses helped so much. like when i was sick they where there to support and comfort me when they know i have emetaphobia.
Visited Children's & Adolescent Services on May 2024
Hinchingbrooke Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust