Hinchingbrooke Hospital
Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled A&E Receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 20 January 2024
Besides the Good experience with all medical staff, unfortunately the initial first contact with the “Receptionist “ in a quiet A&E was completely different. How that person was employed in that role, is a mystery. Rude demeanour, rolling eyes and tutting when “they” couldn’t be heard clearly. Was an effort to refill a jug of drinking water when asked. Clearly needs retraining or redeployment to a non public role.
Visited Accident and emergency services on January 2024
Hinchingbrooke Hospital has not yet replied.
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Review titled Going to x-ray
Rated 4 stars out of 5
by Tina - Posted on 04 January 2024
Went to a and e, receptionist was amazing so were nearly all the doctors. 1 especially was. Had to go to x-ray twice and both times was sent outside to the main entrance, it was freezing cold and night, I was already cold from the shock of my accident, could not stop shaking for a long time. Has yo be another route I'm sure.
Visited Accident and emergency services on December 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Cardiac unit
Rated 3 stars out of 5
by Gary trusty - Posted on 10 April 2024
in December 23 went to the unit and was told that I would have to have a CT scan at royal papworth and I already bean waiting 3 months to get it hinchingbrook unit two months later had scan after a fortnight I rang hinchingbrook for results and was told to ring up royal papworth I did they told me that they were running behind and it could be four to eighteen weeks had a phone call today 10 th of April for a phone appointment on the may the 10th twenty weeks later this service is absolutely rubbish this trust says it's better than the average man the others must be a load of do do waiting to hear back from you ,😁😁
Visited Cardiology on December 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Excellent experience
Rated 4 stars out of 5
by Anonymous - Posted on 05 December 2023
Planned procedure and overnight stay in daisy ward. Very clean and well organised. Excellent care. No complaints.
Visited Plastic surgery on December 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Very worse
Rated 1 star out of 5
by Anonymous - Posted on 09 November 2023
Well I was told by 111 to go to A&E and had to be seen within 4 hrs but it took us 6 hours to be seen . Very long waiting hours.
Visited Accident and emergency services on November 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mary - Posted on 14 November 2023
I fell downstairs and bumped my head. Rang 111 and talked to doctor who said he thought, as I’m a pensioner, I should be checked so go to emergency dept. I didn’t wait too long to be triaged and after about 40 minutes was seen by a very kind doctor and was discharged. From the reception staff to the medical team I was dealt with in a very caring, professional manner so thank you all.
Visited Accident and emergency services on November 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Great service and care
Rated 5 stars out of 5
by Mrs Jodie Carr - Posted on 05 October 2023
Brought our son into ANE with a rugby injury which resulted in a broken collar bone and I have to say from every single receptionist nurse healthcare workers x-ray staff doctors were absolutely incredible best level of service ever, every single member of staff was informative happy and helpful such a nice atmosphere when you as a parent are worried they made us feel very relaxed and safe, the waits were usual but even though you was waiting every member of staff informed you of the next stage so you knew what you was waiting for amazing service thank you so much for all your help couldn't recommend this hospital enough your staff are incredible
Visited Accident and emergency services on October 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Great people, great service
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2023
My father was hospitalised last year, the service he received was great and I regret not providing feedback then. However, based on my recent experience I felt compelled to write! The checks conducted were extensive, organised and quick and the time taken by the consultant to talk me through the results was care of the greatest order. The people were pleasant even though they were busy. We rarely take the time post incident, but here it is. Thank you! You are awesome!
Visited Accident and emergency services on October 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by RobT - Posted on 19 October 2023
During a visit to A&E I had a great experience. Everyone, including receptionists, nursing and care staff, doctor and consultant were reassuring, friendly and helpful. Treatment was very thorough and successful. I am grateful to all concerned, thank you.
Visited Accident and emergency services on October 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Elaine Martin - Posted on 12 October 2023
Obviously a lot of waiting around, but husband had lots of tests, and department busy, so to be expected. All staff very courteous and professional.
Visited Accident and emergency services on October 2023
Hinchingbrooke Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust