Hinckley & District Hosp
Mount Road, Hinckley, Leicestershire, LE10 1AGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Blood teat
Rated 3 stars out of 5
by Anonymous - Posted on 13 November 2023
Firstly I have to say the phlebotomist ladies are wonderful and very caring. I am a cancer patient and need a regular blood tests each months before chemotherapy , but it is not always possible to get an appointment. It can’t be booked at the time I had one as it is too early , but week before there are no app left and I have to drive to LRI to have blood taken there.
Visited Don't know on November 2023
Review titled Hinckley & District Hosp
Replied on 14 November 2023
Thank you so much for taking the time to put your comment on the NHS comments page. I am terribly sorry that you have had problems booking your blood tests and can completely understand why you would want to have these done locally. I have raised your concerns with the Sister and Service Manager for Hinckley outpatients who will be looking at the system to see if we can make it more user friendly.
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Review titled Physiotherapy and Xray review
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2022
This month I have had reason to deal with both of the above departments. Service has been exceptional and much appreciated. Thank You - Hinckley Hospital. I was asked to send a phone review but this is impossible on my basic mobile phone.
Visited Don't know on December 2022
Review titled Hinckley & District Hosp
Replied on 20 December 2022
Thank you for taking the time to share your feedback with us - it is much appreciated and I will ensure this is shared with the teams.
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2022
I was given the chance to take a cancellation for some minor surgery, took it and the op was the next day. Staff couldn't have been more caring. Appt was at 12:45 but needed to be home by 4pm some 25 miles away as expecting a call for an MRI app, so was first on the surgeon's list. Op was fine, and the post-op care was excellent. Only downside was there was nowhere for my carer to stay on-site during my 3 hour visit.
Visited Plastic surgery on December 2022
Review titled Hinckley & District Hosp
Replied on 22 December 2022
Thank you for taking the time to write and tell us about your experience at the H&D hospital. I am pleased to hear that it went well. I understand your comment about a lack of facilities for relatives. Unfortunately our coffee shop was run by volunteers and it closed at the beginning of the Covid outbreak and has not reopened again since then. I will feed this back to the landlords and see if anything can be done to re-establish a café of any type.
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Review titled Excellent staff
Rated 5 stars out of 5
by Kim flynn - Posted on 15 November 2022
Staff are very friendly and look after you really well everything was explained to me before and after . Really is a great place
Visited General Surgery on November 2022
Review titled Hinckley & District Hosp
Replied on 17 November 2022
Hi Kim Many thanks for your very kind comments about our hospital. You do not mention which department you visited so I will share this with all staff.
Information supplied by University Hospitals Of Leicester NHS Trust