Horncastle War Memorial Hospital
North Street, Horncastle, Lincolnshire, LN9 5DXContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Deplorable and Uncaring
Rated 1 star out of 5
by Ray - Posted on 29 January 2023
I suffer from incontinence. My leg bag straps had messed up my skin. I therefore wished to try the alternative Conveen Aquasleeve. A student nurse folded the sleeve in half and put it on top of my existing leg bag with strap attachment. Nobody noticed whether or not it had been done properly. Its pressure instead of ameliorating my condition actually exacerbated it. It caused far more discomfort and I had to take off. I have gone through the instructions for its use again and again and now cocksure that it has not been done at all properly. I am an elderly, frail, & vulnerable nonagenarian and I find it difficult to go to the hospital. I am utterly disappointed at the service provided.
Visited January 2023
Review titled Horncastle War Memorial Hospital
Replied on 05 December 2023
Dear Ray, thank you for taking the time to leave your feedback following your visit to Horncastle War Memorial Hospital. I am sorry you felt your condition was exacerbated by the student nurse and that you were left in discomfort. If you would like us to look into this further please contact the PALS team on 0300 123 9553 or email LHNT.LincsPALS@nhs.net.
Information supplied by Lincolnshire Community Health Services NHS Trust