Huddersfield Royal Infirmary
Acre Street, Huddersfield, West Yorkshire, HD3 3EAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Much improved A&E department
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
I had to visit the new A&E with my toddler and compared to the old department it was much improved. As a mother I really appreciated the children’s waiting area with tv, books, toys and comfortable seating. It made having to stay in A&E for 3 hours whilst monitoring a head injury much less stressful. The junior doctor was brilliant along with all the staff.
Visited Accident and emergency services on November 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by MICHAEL PEACE - Posted on 16 October 2024
My wife slipped and broke both bones in her leg along with her ankle, right from the ambulance staff to A&E was absolutely brilliant, the lady doctor at A&E was wonderful, all the staff on ward 1, have been nothing less than excellent, caring, and thoughtful, the surgeon and his team who pinned and screwed back the bones, I thank you all, what an excellent job all these people do, Thank you
Visited Accident and emergency services on October 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Derek Oldroyd - Posted on 09 September 2024
Sent from Calderdale Hospital to Ward 1, Surgical Assessment unit, at Huddersfield Royal infirmary, reasonable experience turned into dreadful by 2 individuals. They were absolutely shocking, 1 nurse, 1 doctor, never again.
Visited General Medicine on September 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Speedy and professional
Rated 5 stars out of 5
by Lucy - Posted on 26 September 2024
My appointment was at 8.30. By 10.20 I was back home having a brew. I was booked in for a mammogram, ultrasound and consultation. The ladies were lovely and professional. As for test results. They came by phone by lunch.
Visited Breast Surgery on September 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Gynocology
Rated 5 stars out of 5
by Akhtar - Posted on 08 September 2024
Best service , professional staff , excellent treatment, all staff is very friendly and helpful , gyncologist was very professional and caring ,
Visited Gynaecology on September 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Ward 4 Children’s ward
Rated 5 stars out of 5
by Chelsea - Posted on 08 August 2024
The nurses on this ward went above and beyond for my child aswell as me and my partner. They were amazing they deserve some recognition for what they do and go through each and every day
Visited Children's & Adolescent Services on August 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Rachael Rothery - Posted on 23 August 2024
Visit today with a severe nose bleed The waiting time was short, A and E was lovely and new , creating a relaxing atmosphere. The 2 doctors I saw were wonderful and when over and above to help me.
Visited Accident and emergency services on August 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Totally great sraff
Rated 5 stars out of 5
by Leigh - Posted on 23 July 2024
Had to visit due to a fall & could not have had better treatment from all the staff from the cleaners to the doctors they were all respectful & very pleasant, I was only there 2 hrs 30 which was totally amazing because I did have x-rays & cts so a very big thank you to all staff
Visited Accident and emergency services on July 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Cancelled appointment, didn't tell me
Rated 1 star out of 5
by Anonymous - Posted on 08 August 2024
Took the day off work for an appointment I'd waited 9 months for. Appointment was cancelled. No letter sent. To add insult to injury 2 copies of cancellation letter sent after making a complaint. Admin and reception staff are rude and incompetent. No leadership.
Visited Ear, Nose & Throat on July 2024
Huddersfield Royal Infirmary has not yet replied.
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Review titled Oncology Services
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2024
Being diagnosed with bladder cancer is a shock and life changing. I want to give a big shout out to the Emergency Helpline team. When my back was against the wall to help my partner calling them has resulted in feeling heard, understood and subsequent visits to the wards 10, 11, 12 have been amazing. Due to a GP not responding to a discharge summary I had run out of medication. The GP eventually gave a prescription at 6pm on a Friday. The pharmacy did not have the drugs and told me to try somewhere else. I desperately went to the few remaing pharmacies open on a Friday after 6pm. none could provide the medication without waiting for 3 or 4 days. It was needed for the next day. In desperation I called the Helpline. I burst into tears when the person on the other end (apparently can't mention names in reviews) professionally dealt with issue in a kind and supportive manner. Thank You Thank You. The relief I felt was overwhelming. Without this brilliant service being available carers like me would be left feeling helpless and fearful for their loved ones. In the list of departments to choose for feedback this service is not listed so I had to pick 'don't know' I hope the team manage to get this feedback. Thank you once again.
Visited Don't know on July 2024
Huddersfield Royal Infirmary has not yet replied.
Information supplied by Calderdale and Huddersfield NHS Foundation Trust