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Hull Royal Infirmary

Anlaby Road, Hull, HU3 2JZ

Contact details and Patient Advice and Liaison Service (PALS)

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Reviews

Displaying 1 to 10 of 94

  1. Review titled Excellent service

    Rated 5 stars out of 5

    by Maureen Adams - Posted on 04 July 2024

    MRI scan at Askham Bar York. Very pleasant professional staff instantly made me feel at ease. Explained the procedure and were very reassuring. Thank you.

    Visited Diagnostic Imaging on July 2024

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    Hull Royal Infirmary has not yet replied.


  2. Review titled Excellent care

    Rated 5 stars out of 5

    by J Taylor - Posted on 15 August 2024

    I have had several consultations over the past year or so in the eye clinic at Hull Royal. On every occasion my consultants have been professional, informative, caring and supportive. In July I had a cataract operation and the whole team were really brilliant. I was very nervous, but they were extremely understanding and treated me with compassion. I would certainly recommend the entire cataract team who have given me back my sight in one eye, and I will definitely be booking in for my second in the near future. As someone who suffers with anxiety, my consultant put me at ease, has been understanding of my situation, and has looked after me very well both before the operation, and since. Having a rare disease that affects my eyes, I was nervous about having the operation, but the professionalism of the whole team, and especially my consultant who made sure to liaise with other drs before the operation gave me confidence to go ahead. It's truly a miracle to have my sight back and I would certainly recommend anyone to come to Hull for any concern over their eyes. A really great job, a really great hospital and a really great team of staff. Thank You.

    Visited Ophthalmology on July 2024

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  3. Review titled Thank You

    Rated 5 stars out of 5

    by Andrew Billany - Posted on 28 July 2024

    Last night, I marked my first experience in an NHS hospital and my initial encounter with the ambulance services. From the moment the emergency operator stayed on the line with me until the EMTs arrived, their care and professionalism were exemplary. The EMTs' handling of the situation and the attentiveness of the emergency nurses and doctors left a profound impression on me. Everyone I interacted with was incredibly professional, courteous, caring, and reassuring. Hull Royal, you should be immensely proud of your outstanding team. Thank you for all that you do! 👍👍 and for helping my 101 year old mother on her birthday

    Visited Accident and emergency services on July 2024

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    Hull Royal Infirmary has not yet replied.


  4. Review titled Endoscopy ward . Hull Royal Infirmary

    Rated 5 stars out of 5

    by Richard Beeforth - Posted on 30 June 2024

    As a result of the bowel screening process, blood was found in my poo earlier this year and I had to go in to Hull Royal Infirmary on 13th June 2024 to have large polyps removed from my bowel which,if left would probably become cancerous. The staff at the endoscopy ward were lovely, they made me feel relaxed and were very efficient. The colonoscopy procedure wasn’t as bad as I thought it would be and all the staff were brilliant. I’ve got to return in a few weeks for removal of remaining polyps and will not be worried at all about the procedure. The whole bowel screening programme is fantastic and almost certainly saved me from bowel cancer. Thank you.!

    Visited Gastrointestinal and Liver services on June 2024

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    Hull Royal Infirmary has not yet replied.


  5. Review titled Superb Professionalism and care throughout

    Rated 5 stars out of 5

    by Mark Hudson Buckle - Posted on 07 June 2024

    I came into the vascular unit to have a btk amputation however, with knowledge of all the clinicians it was decade to try to save the leg by doing a front foot amputation. This was bot successful and I am now awaiting an btk amputation. Through out the team (from auxiliaries to senior consultants) showed exemplary care and understanding even when I got a tad emotional . All the team members were fantastic with far to many to name-check but they know who they are :-)

    Visited Vascular surgery on June 2024

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    Hull Royal Infirmary has not yet replied.


  6. Review titled Very Satisfactory

    Rated 5 stars out of 5

    by Anonymous - Posted on 18 April 2024

    Arrived at the glaucoma clinic at 8.15am, receptionist checked my details and amended 2 there and then. I was seen within 5 minutes of my appointment time, over the next 3 hours I had 6 or 7 tests (I lost count!) I was conducted to and from the various room. (being autistic, this was a massive benefit!) there was some time in between tests, but not long enough to become bored. 1 lady, in particular was very good, and wasn't hesitant in seeking a second opinion. (or a 3rd!) I came away feeling my condition had been well and truly investigated! On the whole, a very positive experience within the confines of the condition. Fully matches my experience of the local medical practitioners! Full credit and praise to all involved. Thank You!

    Visited Ophthalmology on April 2024

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    Hull Royal Infirmary has not yet replied.


  7. Review titled Concerns

    Rated 1 star out of 5

    by David - Posted on 03 May 2024

    Wife had cancer op then chemo, she suffers rheumatoid arthritis and during chemo had to have her rheumatoid medication stopped. 9 weeks after her last chemo the trust did not get in touch with my wife to reinstate it, I contacted rheumatology hull and they said she would have to see rhumatoligist at end of may 2023. This means my wife has gone without her medication for 10 weeks or more. multi-disciplinary team (MDT) is a group of trained staff from different areas of healthcare, who meet together every week, to discuss the care of individual patients. The above did not happen now my wife will suffer without her rheumatoid medication.

    Visited Rheumatology on April 2024

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    Hull Royal Infirmary has not yet replied.


  8. Review titled Kind, caring and informative

    Rated 5 stars out of 5

    by Gill Payne - Posted on 27 April 2024

    I had my regular botox injections today to treat blepharospasm. The consultant has to be one of the nicest people in the world. He has time to explain things and makes me have confidence in what he says.

    Visited Ophthalmology on April 2024

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    Hull Royal Infirmary has not yet replied.


  9. Review titled Excellent Service

    Rated 5 stars out of 5

    by Anonymous - Posted on 26 April 2024

    I visited HRI Orthapedic Dept today and I found the service exceptionally good everyone was so friendly from the recepetionist to the radiographer and the nurse who looked after me from going into the clinic until I left she was kind considerate and friendlyand polite also the doctor I saw treated me with the utmost respect thank you all for excellent service

    Visited Orthopaedics on April 2024

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    Hull Royal Infirmary has not yet replied.


  10. Review titled Lost in the system

    Rated 3 stars out of 5

    by Jayne Gale - Posted on 10 March 2024

    After waiting 3 months for the neurology 'hot clinic' after a referral from A and E my referral was declined as inappropriate. I was not informed why and I am still waiting more than 2 weeks if asking. I had a ct and mri in a&e suggesting I have a brain lesion and demyelation. I already have blood cancer so my anxiety is off the wall. Due process has not been followed and I'm left in the dark. Its unacceptable.

    Visited Neurology on March 2024

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    Hull Royal Infirmary has not yet replied.




Information supplied by Hull University Teaching Hospitals NHS Trust