Julian Hospital
Bowthorpe Road, Norwich, Norfolk, NR2 3TDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent Practice.
by Terence Cattermole - Posted on 15 April 2024
I could not have been treated any better by the staff members that attended me, they were superb. Without their dedication and devotion to me as their patient, I may not be here now, because I was in a very dark place. I have suicidal tendencies, and I could have done anything without them. So thank you all from the bottom of my heart. I hope you know who you are.
Visited Older people's services on March 2024
Review titled Julian Hospital
Replied on 12 July 2024
Dear Terence Thank you for taking the time to share your experience with us as we welcome all feedback for learning and improvement. We are really happy to hear about your positive experience of our services and have registered this within our compliments process. Customer Service Team
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Review titled wonderful experience in difficult times
Rated 5 stars out of 5
by paul russell cotton - Posted on 06 December 2023
my wife was in reed ward for her assessment and during my visits i was very, very impressed by the care and compassion shown by all of the staff to all of the patients. constant care and attention to all of the patients needs and demands be it food or drink or sympathy or just a hand to hold. you can be rightly proud of your staffs dedication and commitment well above any persons normal expectations - for my wife and myself a heart felt thank you.
Visited Old Age Psychiatry on November 2023
Julian Hospital has not yet replied.
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Review titled Shocking treatment.
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2023
Waited months for an appointment to only then feel judged throughout the entire session due to my lifestyle choices. Didn’t really end up discussing medication, despite it being a medication review and was left feeling more alone and more of a burden. This just highlighted my view regarding how there is no help and that you are really better off only helping yourself. I understand my condition means lifelong and that I’ve already been able to live with it for years. However, I just feel so lost still and it felt that the staff were lost as well as there is still so much they need to learn and uncover about mental health. They didn’t really offer answers or support and was told if things get bad again, to contact my GP. It’s like a viscous cycle that never ends and you just get passed around to all these professionals that refer you on to others as they just don’t know what they are doing or how to help. I understand bipolar cannot be cured but the treatments offered to me was medication or nothing. I was made to feel that I need to learn to live with it and that I should Google strategies on how to cope, as if I havnt tried that in the past 10 years.
Visited Don't know on April 2023
Julian Hospital has not yet replied.
Information supplied by Norfolk and Suffolk NHS Foundation Trust