King George Hospital
Barley Lane, Ilford, Essex, IG3 8YBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Gynaecology Laurel Unit Receptionist
Rated 1 star out of 5
by Anonymous - Posted on 12 November 2024
Visited king George on the 11/11/24, Gynaecology Laurel Unit, arrived around 14.20 entered the ward and approached the receptionist on the right, I said hello and told the receptionist we have an appointment, my God was met with a stone faced miserable girl who didn't even acknowledge me, didn't even look up and just shouted at me "go through the double doors" I was in shock and astonished at this behaviour, absolutely no care or compassion for a patient, hospital is a place we go to when in need, patients do not want to be greeted with no manners and rudeness, the woman was a young white woman wearing glasses (works at the desk on the right as soon as you walk into the the Laurel Unit), I shall be putting in an email to the hospital ward, hope management take disciplinary action as this is out of order.
Visited Maternity services on November 2024
King George Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2024
Our 3 year old grandson had broken his wrist. The staff were very helpful and kind and their treatment was excellent. Thank you so much, we are extremely grateful.
Visited Accident and emergency services on October 2024
King George Hospital has not yet replied.
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Review titled Scary experience
Rated 5 stars out of 5
by Mimi - Posted on 08 October 2024
I went to the old laundry building, room 2 for ID issuance. I almost fainted on getting to the door. It's fierce objects and skulls that welcome you. Is the office operated by wizards? We need a professional experience and kindly have this acted upon
Visited Don't know on October 2024
King George Hospital has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Mandy - Posted on 03 September 2024
Visited A and E this morning I had excellent care from all staff, the doctor gave outstanding care thank you.
Visited Accident and emergency services on September 2024
Review titled King George Hospital
Replied on 17 September 2024
Thank you so much for your kind words. It is wonderful to hear you have had such a positive experience. I will ensure that your feedback is passed onto the team so that they know what a fantastic job they are doing, we do try and put our patients first in everything we do. Thank you for taking the time to leave your feedback and as this is very important to us. Kind Regards Ruth Green, Clinical Group Director of Nursing, Fraility, Acute Medicine and Emergency (FAME)
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Review titled Ultrasound scan
Rated 1 star out of 5
by Anonymous - Posted on 01 October 2024
I went for my scan on 29 September and it was an horrible experience. The lady who did my scan was so rude. She told me to undress myself in front of her which was a bit awkward to me. I asked her few questions before scan as I was bit nervous but she replied so rudely and was literally shouting on me. The transvaginal scans are bit uncomfortable so I think they should be little bit patient.
Visited Don't know on September 2024
King George Hospital has not yet replied.
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Review titled Worst hospital and worst staff
Rated 1 star out of 5
by Tania Khan - Posted on 30 September 2024
I had my Scan at King George Hospital and took me approximately half an hour to find the exact location because the staf sent me wrong directions. I came to the hospital after travelling 2 hours in this condition. They sent me back with their silly attitude that they don't have any record as It was clearly mentioned on my file. All the staf members need to learn basic manners and some politeness. Worst experience ever
Visited Maternity services on September 2024
King George Hospital has not yet replied.
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Review titled Well done Maple Suite
Rated 5 stars out of 5
by Lorraine R - Posted on 11 September 2024
Very impressed with Urology’s Maple Suite and thanks go to the staff there for treating my mum. Such a good idea to have a dedicated area where scanning and consultation take place away from the general melee of the hospital. Hope this happens with other departments too.
Visited Urology on September 2024
Review titled King George Hospital
Replied on 17 September 2024
Thank you so much for your kind words. It is wonderful to hear you have had such a positive experience. I will ensure that your feedback is passed onto the team so that they know what a fantastic job they are doing, we do try and put our patients first in everything we do. Thank you for taking the time to leave your feedback as this is very important to us. Kind Regards Liam Edwards, Director of Nursing for Surgery, Anesthetic and Critical Care Surgery.
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Review titled Excellent care
Rated 5 stars out of 5
by Jack - Posted on 09 August 2024
All staff - auxilliary, nursing and medical - were invariably attentive, professional and so very caring despite being so very, very busy. Thank you. The whole area was spotlessy clean and great effort was put in to ensure that we were comfortable. .
Visited Accident and emergency services on August 2024
Review titled King George Hospital
Replied on 23 August 2024
Thank you so much for your kind words. It is wonderful to hear you have had such a positive experience. I will ensure that your feedback is passed onto the team so that they know what a fantastic job they are doing, we do try and put our patients first in everything we do. Thank you for taking the time to leave your feedback and as this is very important to us.
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Review titled Excellent Staff
Rated 5 stars out of 5
by Amna - Posted on 01 August 2024
I attended A&E today, It was amazing to see things getting better at King George Hospital. Dr at A&E was an angel, a brilliant doctor, She looked after me very well, Nurses are very professional as well, I am highly satisfied with the service I received. Well Done King George Hospital. Thanks NHS
Visited Accident and emergency services on August 2024
Review titled King George Hospital
Replied on 30 August 2024
Thank you so much for your kind words. It is wonderful to hear you have had such a positive experience. I will ensure that your feedback is passed onto the team so that they know what a fantastic job they are doing, we do try and put our patients first in everything we do. Thank you for taking the time to leave your feedback and as this is very important to us. Kind Regards Ruth Green, Clinical Group Director of Nursing, Frailty, Acute Medicine and Emergency (FAME)
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Review titled Great practice
Rated 5 stars out of 5
by Tamer Badawi - Posted on 14 August 2024
I have operated on 13/08/2024 in king George hospital, removing lump from back, the staff very lovely , excellent nurses pre operation and during the operation , many thanks for the surgery and for all who were this day
Visited Don't know on August 2024
Review titled King George Hospital
Replied on 30 August 2024
Thank you so much for your kind words. It is wonderful to hear you have had such a positive experience. I will ensure that your feedback is passed onto the team so that they know what a fantastic job they are doing, we do try and put our patients first in everything we do. Thank you for taking the time to leave your feedback and as this is very important to us. Kind Regards Liam Edwards, Director of Nursing for Surgery, Anaesthetics and Critical Care Surgery.
Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust