King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Neglectful behaviours
Rated 1 star out of 5
by Anonymous - Posted on 01 February 2023
I went into a & e majors. I was in there for 7 hours for them to give me an X-ray and enema and send me home. The staff were very poorly mannered and looked down on you, my doctor was humming and haring at everything I was saying when I know how my own body reacts. Turns out it was the thing i thought it was I’m lucky I was continuously pestering them to do something otherwise they would have sent me home with nothing. On my arrival I wasn’t even given painkillers I had to wait three hours for paracetamol! The hospital then decided me to change my consultant without me knowing and I have to ring up for this information it’s appalling! So now have to wait several more months for that to be sorted! Hospitals should be welcoming and caring they wouldn’t know it if it slapped them in the face. I’m now left in pain and vomiting for god knows how long! Don’t have a good thing to say. I’m glad everyone else had a nice visit but I didn’t. There were blood stains on the floor and we were chucked in a “waiting room” that was a shut down children’s ward crammed with bedding away from other patients and staff so wasn’t easy to approach them!
Visited Accident and emergency services on January 2023
King's Mill Hospital has not yet replied.
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Review titled Great patient focus
Rated 5 stars out of 5
by Jim Durrand - Posted on 31 January 2023
Recently has a procedure in the endoscopy unit and the service was excellent both in the procedure room and the recovery area. Excellent bedside manner from all concerned and I would love to mention some names but know I cannot. Hopefully those people will know themselves and many thanks to all concerned.
Visited Diagnostic Endoscopy on January 2023
King's Mill Hospital has not yet replied.
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Review titled 100% excellent care
Rated 5 stars out of 5
by Eddie H - Posted on 01 February 2023
Attended A&E then sent to primary care section, was dealt with quickly and with absolute respect. Had to return next day for same issue again although had to wait 2 half hours to be see, was sent promptly for xray, then into Same Day emergency Care, care was outstanding, long wait for blood results as the specific blood test needed time to be done. During that time we were checked on and apologies kept coming regarding the wait. Tea and coffee offered for both myself and wife. Clinic appointment yesterday was as efficient. Outstanding care, all staff pleasant, which must be difficult when they have to deal with some patients who aren't grateful or understanding of how difficult it must be for the staff who are working in such a pressurised environment. The staff were very caring. A big thank you to them all. They are undervalued. Eddie H
Visited Accident and emergency services on January 2023
King's Mill Hospital has not yet replied.
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Review titled Amazing
Rated 5 stars out of 5
by Charlie M - Posted on 21 January 2023
Your staff are amazing, I can't thank them enough. I have autism and your staff did small acts of kindness to support me that made a huge difference to me such as making sure where possible, that I had a quiet place to wait so that I wasn't overwhelmed sensory wise. Organised getting me to and from the hospital as I have mobility issues. All this whilst striking for the very basics of being paid fairly. The NHS and it's staff are incredible and they do all this in the face of a government that does not respect them. Thank you so much for taking such incredible care of me.
Visited Accident and emergency services on January 2023
King's Mill Hospital has not yet replied.
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Review titled Outstanding in every respect
Rated 5 stars out of 5
by Craig Beeforth - Posted on 27 January 2023
From the lady at the reception desk, the streaming team through to the staff in majors, the level of service could not be faulted. The consultant was excellent, supported by exceptional nursing staff. Thank you.
Visited Accident and emergency services on January 2023
King's Mill Hospital has not yet replied.
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Review titled 5 Star Treatment Through Out
Rated 5 stars out of 5
by Malcolm - Posted on 23 January 2023
Cannot thank all the nurses and staff at the Endoscopy department for the treatment received during a Gastroscopy. Made to feel completely at ease throughout the procedure. You could not get better treatment than that given at Kingsmill Hospital.
Visited Diagnostic Endoscopy on January 2023
King's Mill Hospital has not yet replied.
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Review titled Shocked
Rated 2 stars out of 5
by Anonymous - Posted on 02 January 2023
AttendedA&E Dec 12 2022 with severe back pain, I was promptly seen, blood tested and given an X-ray, I was then told I had a compression fracture of the spine, obviously concerned I was then told to Google it. And now terrified I was given a follow up appointment for3days later during which I was told Kingsmill can’t help and advised to attend QMC A&E
Visited Orthopaedics on December 2022
King's Mill Hospital has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2022
Had to use the a&e service for my 82 year old mum. Hospital was very clean, wonderful friendly staff. The seats are very hard in a&e and in sdec. That’s my only complaint. Thank you everyone.
Visited Accident and emergency services on December 2022
King's Mill Hospital has not yet replied.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2022
I recently visited A&E with a chest pain, within hours they had examined me, taken bloods, X-ray’s, got results and issued medication. A scan the next day confirmed the diagnosis, such a friendly team who are fabulous at their jobs, friendly and caring, and to top it off kept us going with tea and biscuits, Thankyou so much everyone
Visited Accident and emergency services on December 2022
King's Mill Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Sean Bradley - Posted on 20 December 2022
Spent a few hours in A n E department, and the staff were superb and caring and very helpful. Lovely thanks x
Visited Accident and emergency services on November 2022
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust