Leicester Royal Infirmary
Leicester Royal Infirmary, Infirmary Square, Leicester, Leicestershire, LE1 5WWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent consultation
Rated 5 stars out of 5
by Marcia Stewart - Posted on 25 February 2025
I had my consultation with the Dr in the oncology clinic. It was not rushed and she spent time listening to my concerns and understood them. She explained the benefits of medication and gave feedback about my progress. She is calm and on top of recent studies in her area of expertise. She made me feel cared for and I trusted her
Visited Oncology - Clinical on February 2025
Leicester Royal Infirmary has not yet replied.
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Review titled Poor consultation
Rated 1 star out of 5
by Anonymous - Posted on 26 February 2025
I went for a consultation only to be told you're to fat we are discharging you back to your GP . No time given to lose weight just straight discharged. I assume it's to make the NHS list look good
Visited General Surgery on February 2025
Leicester Royal Infirmary has not yet replied.
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Review titled colorectal outpatient clinic
Rated 5 stars out of 5
by Andrew Turner - Posted on 04 February 2025
Thank you to all the staff for their detailed explanations and the continuing ongoing care I am receiving and the time taken throughout my appointments for the above, which was very much appreciated.
Visited Colorectal cancer services on February 2025
Leicester Royal Infirmary has not yet replied.
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Review titled Poor consultation
Rated 1 star out of 5
by Anonymous - Posted on 26 February 2025
Poor consultation poor decision no time given to lose weight straight discharged back to gp after waiting for over a year to get to see a consultant
Visited General Surgery on February 2025
Leicester Royal Infirmary has not yet replied.
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Review titled Excellent care and attention
Rated 5 stars out of 5
by Win Walsh - Posted on 23 January 2025
I would like to take the opportunity to express my sincere thanks and admiration to the staff of the wonderful NHS. I had to have two visits from ambulance crews on the 13th January, one in the morning and the other in the afternoon. They made me feel safe in what was a very scary situation. Their efficiency was amazing and must be commended. I was also fortunate to receive a home visit from a doctor from the LRI geriatrician team in between the two visits. His knowledge, dedication and care was calming and reassuring. I must also express my sincere thanks to the wonderful team on the LRI Stroke Ward. They are all very efficient and caring people.
Visited Accident and emergency services on January 2025
Leicester Royal Infirmary has not yet replied.
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Review titled well organised
Rated 5 stars out of 5
by Sam Petterson - Posted on 18 November 2024
My Son has special needs and can be very challenging. He needed an MRI under general anaethetic. After lots of planning with various teams it went ahead seamlessly. It was a very stressful day for me but everything came together and we all made it happen, so happy and pleased it's over. Thank you to all involved. Childrens day unit, Special needs team, anaesthetist and MRI staff.
Visited Imaging services on November 2024
Leicester Royal Infirmary has not yet replied.
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Review titled efficient and prompt action
Rated 5 stars out of 5
by Diane Farnden - Posted on 13 November 2024
Attended emergency eye clinic. After a short wait I was triaged and seen by a nurse who administered eye drops to dilate pupils. After allowing the drops to work I was seen by a Doctor who did a thorough examination of my eyes and explained her findings. Very well co-ordinated service professionally carried out. Thanks to all involved.
Visited Accident and emergency services on November 2024
Leicester Royal Infirmary has not yet replied.
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Review titled Brilliant staff and doctor
Rated 5 stars out of 5
by Jennifer Monk - Posted on 16 November 2024
I had to attend A and E at LRI yesterday 15 November 2024 and I just have to praise the service I received. All the team in triage, blood sample and xrays, chest and Ct scan were really lovely and I cannot praise them highly enough. Also the nurse who looked after me in room 7 and of course the doctor they all put me at ease which was wonderful. A very big thank you to all of you I could not have wished for better attention despite there being a very busy A and E dept.
Visited Accident and emergency services on November 2024
Leicester Royal Infirmary has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2024
My granddaughter received excellent care during our visit to Children's A&E. Although the department was very busy and we had a long wait, the care she received from all staff was excellent. Extra thanks to the nurse for his calm, straight-talking approach when taking a blood sample from a very distressed teenager.
Visited Accident and emergency services on November 2024
Leicester Royal Infirmary has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2024
Oncologist sent me for a bone density scan, told result would take 2 weeks, now 4 weeks and still waiting. Rang gp, they said it's down to the Leicester Royal. Second time this has happened, almost ran out of meds due to them not sending a letter to my gp. No faith in them at all. Also been told will have to wait 3-6 months for radiotherapy there. Heard of somebody who's waited 14 months. I can't see how this amount of delay won't affect my cancer treatment long-term.
Visited Breast cancer services on October 2024
Leicester Royal Infirmary has not yet replied.
Information supplied by University Hospitals Of Leicester NHS Trust