Leigh Infirmary
The Avenue, Leigh, Lancashire, WN7 1HSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Leigh Infirmary.
Reviews
-
Review titled exceptional, excellent and exemplary
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2022
During time at The rehab unit at Leigh the care was exceptional, excellent and exemplary. Staff are incredibly friendly and helpful. They got to know me; they knew who family members were; they kept family informed regularly; they were appropriate in what they suggested; they listened to mine & my families concerns about returning home again; they made sure that i was dressed and took part in activities to ease my boredom; they were incredibly helpful in arranging a medical appointment and were happy to assist in a last minute change to this plan due to my mobility on the day. And they did all this with smiles on their faces! What a refreshing difference some other care I received recently. My discharge was seamless and family were kept informed at all times of the process. Thank you.
Visited Rehabilitation on November 2022
Review titled Leigh Infirmary
Replied on 30 December 2022
Thank you for sharing your experience of your time at the rehab unit at Leigh. I will pass on your feedback to the team there, who I am sure will be delighted. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
-
Review titled Attended Hanover Endoscopy
Rated 5 stars out of 5
by Gillian Mills - Posted on 09 August 2022
I went on Sunday the 7th August for an Endoscopy & an Colonoscopy. The staff were fab & they took the time to explain everything to me. I was seen within 4 days of speaking to my GP. I was worried about it. These people who work for the NHS are wonderful. They really are. All I can say is thank you NHS. Xx
Visited Endocrinology and Metabolic Medicine on August 2022
Review titled Leigh Infirmary
Replied on 06 October 2022
Thank you very much for posting about your positive experience of the service. I will pass your feedback on to the staff in this area who I am sure will be delighted. Yours Sincerely Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
-
Review titled Disability awareness
by GordonE1234 - Posted on 18 August 2022
I attended Leigh Urgent Treatment Centre at Leigh Infirmary after having some dehydration/tonsil issues and I was treated with respect by the secretary/administrator who processed my admission and asked me why I wasn't wearing a face-mask and when confirmed it was due to my disability, she was very understanding and appreciative. Another staff member who saw me though had no understanding of autism or why people with autism may find face-masks claustrophobic and I would be grateful if the NHS trust could make sure staff at the centre are aware of why people with mental health and neurodevelopmental disorders cannot wear face masks and exemption isn't just due to physical disability and there is a learning point for this admission.
Visited August 2022
Provided by Care opinion
Review titled Leigh Infirmary
Replied on 07 October 2022
Thank you for your feedback, I am sorry to read that you encountered an inconsistent approach in this regard. I will ensure your comments are shared with the service lead. If you would like to discuss this further with the Patient Relations and PALS team, please do not hesitate to contact us on 01942 822376. Yours Sincerely Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
Information supplied by Wrightington, Wigan and Leigh NHS Foundation Trust