Lincoln County Hospital
Greetwell Road, Lincoln, Lincolnshire, LN2 5QYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing experience for colonoscopy
Rated 5 stars out of 5
by Jamie Hill - Posted on 10 October 2024
From the moment I came in, I was made to feel welcome and calm, every single person within the department was welcoming and made sure I was at ease, they made sure that I understood what was gonna happen and explained every part of it, I ask a lot of questions and each one was met with a professional response. I had a trainee preforming my colonoscopy, and even without any sedation or gas and air (my choice), I was very comfortable during. Anyone worried about colonoscopy’s coming to the Lincoln department, don’t worry.. they definitely look after you and all are very friendly, and will make sure your well! Thank you everyone who looked after me yesterday! Great team!
Visited Gastrointestinal and Liver services on October 2024
Lincoln County Hospital has not yet replied.
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Review titled Inadequate service.
Rated 1 star out of 5
by Lucie - Posted on 16 September 2024
A&E at Lincoln is beyond a joke. The wait times are horrendous. We took our 10 week old daughter to be seen on Sunday 15th September. The facility is dangerously understaffed. A staff member was mentioning how she was the only one at one stage of the night. This is utterly unacceptable. We had to complain after three hours to be seen, which is unfortunate due to being understanding people. The facility was so incredibly hot that my baby was in just a nappy and was sweating, to the point of it being dangerous. This A&E is beyond words as to how appalling the service is. The management should be ashamed.
Visited Children's & Adolescent Services on September 2024
Lincoln County Hospital has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Paul - Posted on 16 September 2024
Nobody seemed to care that my 10 week old was poorly staff seemed over whelmed and didn’t seem to care about any patients waiting. Took over 15 minutes to be let in to secure area. Over 1 hour later saw a triage nurse, to take a simple vitals check, at this point was told it wouldn’t be long as they had 3 doctors on duty, two hours later I had to complain at how long we had waiting in a non air conditioned area that was extremely hot with an over heating baby, to which they didn’t really care again, to which we asked to leave as you can’t with out being let out, again they didn’t really care, so had to ask legally can you hold us? To which they eventually offered to let us wait out side. We asked how long we were going to have to wait? We were apparently second in the queue, but then suddenly 1 minute later we were seen.
Visited Children's & Adolescent Services on September 2024
Lincoln County Hospital has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Margaret Anderson - Posted on 26 October 2024
From the minute I was introduced to my dedicated nurse to the minute I left every member of staff was caring, kind and totally professional. I could not have had better care. Although they were always busy they were ready to help at any time. I went from the ward, to the theatre, to recovery and back to the ward. At all times I was reassured and met with empathy. Very reassuring to a nervous old woman. Thank you all.
Visited Gynaecology on September 2024
Lincoln County Hospital has not yet replied.
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Review titled Professional
Rated 4 stars out of 5
by Sue Baker - Posted on 25 September 2024
Lovely staff. Fairly prompt treatment. Great doctor Drinks and food provided There all day but the staff were wonderful and working to the best that they could 👏👏👏👏 Could not fault a and e
Visited Accident and emergency services on September 2024
Lincoln County Hospital has not yet replied.
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Review titled Lack of communication
Rated 3 stars out of 5
by Janice Whelan - Posted on 13 September 2024
My husband visited cardiologist 01.08.2024 after symptoms which lead his gp to investigate raised bnp abnormal ecg, Abnormal Echocardiogram, hypertension. Neither the gp or He have receive outcomes letter. No referral for Cardiac MRI or stress test as suggested by cardiologist. Phone calls to secretary are never returned. He has no diagnosis only a ‘place on waiting list for 9 months f2f review’ noted by call centre on his hospital record. No advice to manage a condition other than drink more water! Now being treated for possible asthma due to breathing difficulties. I never realised asthma causes heart block etc!
Visited Cardiology on August 2024
Lincoln County Hospital has not yet replied.
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Review titled Unqualified staff pretend to be a doctor
Rated 1 star out of 5
by Anonymous - Posted on 10 August 2024
An unqualified staff member pretending to be a dr after a heart attack and dismissed me. Asked to explain my blood results she became seriously aggressive. Next time I will rather travel to other town or city to get help!
Visited Accident and emergency services on August 2024
Lincoln County Hospital has not yet replied.
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Review titled Long wait
Rated 2 stars out of 5
by Anonymous - Posted on 12 October 2024
My husband attended on 27th Aug 2024 while the care he received was OK the 19 hr wait for a bed was not .to be sat on a uncomfortable on chair on a drip amongst other people on drips .others vomiting and at times people with mental health issues was stress ful for him .it's is known that a n e is full and long waits are possible. At the very least comfortable reclining chairs with pillows and blankets should be available to the sickest people .my husband was begging me to take him home which was impossible due to his illness. There is no dignity at all in an e observation are done in full view of others .sleep is impossible and as my husband was there from 9 pm til 6.30 pm the following day he was not only ill but fatigued.
Visited Accident and emergency services on August 2024
Lincoln County Hospital has not yet replied.
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Review titled S A L department
Rated 4 stars out of 5
by Terry Carney - Posted on 08 July 2024
I was sent to the SAL department on Sunday evening July 7th pending my hospital discharge on Monday 8th July 24. I would like to commend all of the staff that were on duty during that night for their care and understanding of an embarrassing episode for me whilst I was under their care. Thank you all.
Visited Don't know on July 2024
Lincoln County Hospital has not yet replied.
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Review titled Cardiologist
Rated 5 stars out of 5
by Michael Sutcliffe - Posted on 21 July 2024
I have had two appointments so far this year with the cardiologist, he was professional and throughly knowledgeable in his explanation and treatment. It was a pleasure to talk to him.
Visited Cardiology on July 2024
Lincoln County Hospital has not yet replied.
Information supplied by United Lincolnshire Hospitals NHS Trust