Lings Bar Hospital
Beckside, Gamston, Nottingham, Nottinghamshire, NG2 6PRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great care
Rated 5 stars out of 5
by Saunders Family - Posted on 03 September 2024
Our relative was resident for about 5 weeks. The care and attention given on castle ward was just wonderful. Often under difficult circumstances, the staff showed a great deal of patience, empathy and understanding to both patients and visitors. A cup of tea was always on hand. We can't praise them enough. Our thanks will always be with them.
Visited Mental Health - Adults of all ages on September 2024
Lings Bar Hospital has not yet replied.
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Review titled Weekend Staff Issues
Rated 2 stars out of 5
by Anonymous - Posted on 28 October 2023
My father has been a patient at Lings Bar for several weeks now and generally his care and the staff have been excellent for which I thank them. However on 3 separate weekends I have noticed a considerable deterioration in the level of care he’s received e.g Medication left for him on his tray, Nothing on his feet, left wearing the same clothes for 3 days, and staff basing themselves outside the’24hour’ ward at the tables rather than within the room as I believe is a safety requirement. No management available for me to raise these concerns with as it was a weekend.
Visited Rehabilitation on October 2023
Review titled Lings Bar Hospital
Replied on 31 October 2023
I was very saddened to hear this about your experience at Lings Bar. I would welcome the chance to directly improve care for all our patients as soon as possible. I will put my contact details at the base of this reply and I would welcome the opportunity to discuss your concerns further so I can look into it in more detail. Please contact me directly via email Glen.Mason@Nottshc.nhs.uk
Provided by Care opinion
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Review titled Compassionate care
Rated 5 stars out of 5
by Pippa Ward - Posted on 10 October 2023
My father was admitted to Lings Bar Hospital, John Procter Ward for rehabilitation after a fall. We were hopeful that it was a chance for better things for him but unfortunately his health deteriorated quite quickly and he had to receive end of life care. All the staff were kind, compassionate, respectful and nurturing towards my Dad and got to know him as a person. The care he received was exemplary. Similarly, the way we were treated as a family was outstanding, we were consulted, listened to, included and cared for personally every step of the way, given 24 hour access when the time came and helped to navigate a very difficult and upsetting situation. Thank you to everyone involved in my Dad’s care in his final days, the doctors, ward managers, nurses, health care assistants and domestic staff, you are all admirable.
Visited Rehabilitation on September 2023
Lings Bar Hospital has not yet replied.
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Review titled General standard of care
by empathyfy74 - Posted on 16 March 2023
My mother was at Lings Bar hospital, Nottingham (Castle Ward), as part of her ongoing recovery from surgery and illness. I wish to put on record my thanks to those that cared for her, not only for the way they looked after her, but also the way they communicated with family members. I greatly appreciate all that you have done.
Visited March 2023
Provided by Care opinion
Review titled Lings Bar Hospital
Replied on 20 March 2023
Dear_ Empathyfy74_ We are really pleased to hear that you appreciated the communication and engagement with your mother and you as a family. I have passed your thanks to the ward manager and matron to share with the team who will be happy to hear this feedback. regards Dawn Cronin General Manager
Provided by Care opinion
Information supplied by Nottinghamshire Healthcare NHS Foundation Trust