Liverpool Heart and Chest Hospital
Thomas Drive, Liverpool, L14 3PEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Thank you for giving me my life back.
Rated 5 stars out of 5
by Jim Jefferies - Posted on 30 March 2023
For some years I have suffered with dizzy spells and the odd blackout, no one seemed able to find a reason or solution. I was transferred from my local hospital to LHCH where within a couple of days the cause of my condition had been identified and an appointment the next day arranged for the fitting of a pacemaker. That has been carried out and I am now at home recovering. I cannot praise highly enough the service that I received from everyone I came in contact with, from the cardiac specialist that implanted my pacemaker to the lovely lady that brought me my dinner (do try the all day breakfast). Everyone was caring efficient and knew how to bring a smile when it was needed. If I ever have to come again and this was my second experience with the hospital, then I would attend happily. Thank you all so much. Jim
Visited Cardiology on March 2023
Liverpool Heart and Chest Hospital has not yet replied.
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Review titled Fabulous professionalism
Rated 5 stars out of 5
by Mike Brown - Posted on 23 February 2023
I was referred to this hospital with several heart conditions. I have been treated for atrial fibrillation for 6 months now and it's under control. This week I was admitted to Birch Ward for a transfemural aortic valve implantation (the TAVI procedure). I was very impressed by the staff on the ward - domestics, nurses, doctors and pharmacists alike gave me great care - and my admiration and gratitude to the consultants and their team who performed the procedure knows no bounds! During the procedure everybody in the team knows their role and is left in no doubt by the consultants when to perform it. Absolute consummate professionalism. I, as the patient, was kept informed and reassured throughout the procedure. The procedure itself was very successful (the consultant's description at the time). On discharge, I have felt the benefits of my new aortic valve immediately. I am managing steps, stairs and walks up inclines without the breathlessness that I was experiencing before receiving the new valve. I could not be happier! I am so grateful to the whole team. Thank you
Visited Cardiology on February 2023
Review titled Liverpool Heart and Chest Hospital
Replied on 24 February 2023
Dear Mike - thank you so much for taking the time to share your feedback with us. We're really glad to hear that you received such good care from all the team and to hear that you're already experiencing the benefits is particularly rewarding. Our very best from all at LHCH.
Information supplied by Liverpool Heart and Chest NHS Foundation Trust