Manor Hospital
Moat Road, Walsall, WS2 9PSContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fabulous department
Rated 5 stars out of 5
by Shirley - Posted on 08 October 2024
Good evening, Today I visited urgent care at Walsall manor hospital. I had fallen in a park the day before and had swollen and very sore knee, I could barely weight bare. After being booked in I was called through to see ANP who gave me crutches and arranged for x-ray, after x-ray ANP came and found me in the waiting room, to let me know I'd been referred to trauma/orthopaedics. It was lovely to be kept informed. Then an orthopaedic Dr called me and was very polite and professional explaining everything regarding my knee and what the next steps were going to be. He fitted me a knee brace and said I would be called within a week to be seen again once swelling had eased in my knee. I was so pleased and very grateful with the service I received within the urgent care department today, I just thought I'd mention these two outstanding members of staff who went above and beyond to help and make me feel comfortable and my knee secure. I received phone call next day with appointment for 3days later to be seen in fracture clinic. I would definitely recommend Walsall manor urgent care centre. Thank you so much.
Visited Accident and emergency services on October 2024
Manor Hospital has not yet replied.
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Review titled Poor wait times
Rated 1 star out of 5
by Anonymous - Posted on 14 October 2024
Really poor wait times, 5-6 hours and still not been seen by a doctor for my 4 year old! If the department is that busy more doctors should be available
Visited Accident and emergency services on October 2024
Manor Hospital has not yet replied.
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Review titled Well cared for
Rated 5 stars out of 5
by Mark - Posted on 12 October 2024
This evening my wife called 999 as I felt very unwell while driving, we stopped and waited for the ambulance I’d say 10 minutes, the guys were brilliant on board. The hospital staff were lovely, thank you very much..
Visited Accident and emergency services on October 2024
Manor Hospital has not yet replied.
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Review titled Horrible Staff
Rated 1 star out of 5
by Appalling - Posted on 02 October 2024
Nurses are extremely horrible. They were rude to my grandad, kept on ignoring him when pressing the bell. I traveled hours to see my grandad and was told to come back tomorrow. I got there for 6:45pm and visiting finishes at 7. Not one single nurse attended my grandad whilst I was sitting in the waiting area and I could see his bed from there. Not one single nurse shown any empathy or care. Just there to pick up their payslip. If you choose this career then do it for the right reasons.
Visited Acute Internal Medicine on September 2024
Manor Hospital has not yet replied.
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Review titled Positive Experience
Rated 5 stars out of 5
by Rajbinder Shergill - Posted on 06 September 2024
I would like to share my positive experience that I had with the sonographer whom I had for all of my scans (there were many). She was kind and funny and made me feel at total ease when entering the room up until when I left. She is a credit to the NHS service and we need more people like her for patients to feel at ease at times when it can be daunting.
Visited Maternity services on September 2024
Manor Hospital has not yet replied.
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Review titled Thank you so much!! :)
Rated 5 stars out of 5
by Grace - Posted on 01 September 2024
After a very hard couple of days! Walking out of the hospital full of smiles!! Thanks so much to all the team for looking after me!! I would expecially like to thank the doctors down in A&E for helping me as if it wasn't for them I would have been a different outcome!! So honestly thank yoi from the bottom of my heart to the team also thanks to the amazing staff up in AMU for looking after me while in with you guys!! All across thanks to everyone who made sure I could go home to my family!! :)
Visited Accident and emergency services on September 2024
Manor Hospital has not yet replied.
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Review titled Melanoma investigation
Rated 5 stars out of 5
by Carol Wiggin - Posted on 02 September 2024
This department has so many lovely staff I have really been looked after they do everything they can to help you my biopsy went so smooth and they have been checking on me the time this was all done was within 2 weeks cancerous mole removed and a viral wart removed so quick very impressed thank you dermatology
Visited Dermatology on August 2024
Manor Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Rebecca hadley - Posted on 17 July 2024
Dermatology cancer nurse and all the staff are amazing, friendly and professional, put me at ease and made my treatment journey excellent
Visited Dermatology on July 2024
Manor Hospital has not yet replied.
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Review titled A very positive experience
Rated 4 stars out of 5
by Anonymous - Posted on 04 July 2024
My husband was rushed to A&E at the beginning of June after a serious accident at our allotment resulting in a lower leg injury. From the actions of the paramedics to the staff in A&E and eventually surgery by the orthopedic team I am sincerely grateful for the care and treatment he received. Still recovering but everything looking good.
Visited Accident and emergency services on June 2024
Manor Hospital has not yet replied.
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Review titled Children’s A+E
Rated 4 stars out of 5
by Charlotte - Posted on 30 June 2024
This is the second time I’ve used the children’s A+E, and both times they care has been fast and faultless. My son was admitted and we were on the ward within 3 hours of arrival.
Visited Accident and emergency services on June 2024
Manor Hospital has not yet replied.
Information supplied by Walsall Healthcare NHS Trust