Mansfield Community Hospital
Stockwell Gate, Mansfield, Nottinghamshire, NG18 5QJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Neurology Outpatients - No-one will pick up the phone.
Rated 1 star out of 5
by Anonymous - Posted on 22 May 2024
I have been trying to contact the neurology outpatients service at Mansfield Community Hospital for several weeks now via the extension number on the NHS website. No-one will answer the phone to support me with a case I am working on in Adult Social Care - whom was advised they would be issued a wheelchair. I have have made several attempts and there are either no staff in this department or they simply do not want to answer the phone.
Visited Neurology on May 2024
Mansfield Community Hospital has not yet replied.
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Review titled Excellent service and experience
Rated 5 stars out of 5
by Lucy Harper - Posted on 25 April 2024
I booked an appointment for a blood test at the Tony Hughes Treatment Centre which was easy to do online using Swiftqueue. I arrived about five minutes early and was called straight in. The phlebotomist was lovely. She put me at ease and took my blood in a confident and professional manner. The whole experience was so efficient that I was on my way home before my original appointment time. I would have had to wait for two weeks had I booked a blood test at my doctor's surgery. Overall, an excellent service which I will definitely be using again.
Visited Don't know on April 2024
Mansfield Community Hospital has not yet replied.
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Review titled Healthcare at its best.
Rated 5 stars out of 5
by Amy Newton - Posted on 31 January 2024
GP referred me on the Thursday, Scan done on the Wednesday. Ultrasound and transvaginal ultrasound performed. The Sonographer was amazing. Very proffessional, explained everything and gave reassurance throughout. The Sonographer was male but I felt at ease even though its an invasive procedure. He was amazing and how NHS staff be. There was a female staff member present throughout and she was lovely too. Thankyou so much
Visited Diagnostic Imaging on January 2024
Mansfield Community Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Paul Henshaw - Posted on 14 August 2023
Booked in for an ultra sound examination for 13:20. called in on time. Procedure completed within 10 minutes fantastic staff ,the NHS at its best.
Visited Diagnostic Imaging on June 2023
Mansfield Community Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2023
Very efficient service. Seen on time, compassionate and efficient staff. Very happy with my experience
Visited Diagnostic Imaging on May 2023
Mansfield Community Hospital has not yet replied.
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Review titled Excellent Visit
Rated 5 stars out of 5
by Heather Robinson - Posted on 19 May 2023
So impressed with this community hospital. Visited for an X-ray. Had nothing but welcoming profession responses from receptionist, radiologist and cafe bar staff. Easy to find. Good parking. Thank you
Visited Diagnostic Imaging on May 2023
Mansfield Community Hospital has not yet replied.
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Review titled Excellent service
by Shirley23 - Posted on 10 January 2023
I went to the Dexa Scan department at the start of January and had a lovely experience. The nurses put me at ease and were lovely and helpful. Excellent service and grateful
Visited January 2023
Provided by Care opinion
Mansfield Community Hospital has not yet replied.
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Review titled Poor aftercare, no duty of care
by jadeh - Posted on 02 January 2023
My 82-year-old Grandma was placed here to recover from an operation for a new hip following a fall in her garden. She has had several falls over the past 12 months and is very unsteady on her feet. She also has regular infections which have led to sepsis 8 times. Whilst on the Oakham Ward at this hospital she has been very unwell, has not received physio as promised, and is now being released home. My mum has been on the phone daily to try and ensure she is placed in a care home for a small amount of time to allow her to recover and hopefully regain some of her mobility to allow her to go back home. She was told that she had a place at a local care home, only for that to be cancelled and told they're sending her home with 2 carers a day. That is 23 hours a day she will be left alone, with the nearest family member a 40-minute drive away. She is unable to dress herself, cook for herself, take herself to the bathroom or complete any normal day-to-day tasks. The duty of care provided has been horrific, this is an accident waiting to happen. She has worked her entire life, paid into the system, and all the hospital are interested in is getting rid of her to free space for another patient to come in. The lack of understanding and remorse has been horrific, and when an accident does happen and she is seriously injured or worse, no one will be there to take liability. It may be nothing to the healthcare workers, but she is everything to us - the NHS need to sort their priorities out and improve care for those who have contributed for their entire existence. Disgusting.
Visited December 2022
Provided by Care opinion
Mansfield Community Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust