Medway Maritime Hospital
Windmill Road, Gillingham, Kent, ME7 5NYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Medway Maritime Hospital.
Reviews
-
Review titled Horrible Experience at Medway Maritime Hospital
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2024
I am utterly frustrated and disappointed with the care my husband received at Medway Maritime Hospital in Gillingham. For an entire week, my husband was left without the necessary medical attention and diagnostic tests, including ultrasound and CT scans, despite his critical condition. He was forced to sit in the waiting area for countless hours without any updates or progress on his case. His situation is life-threatening, and yet, there was no urgency or compassion shown by the staff. The lack of communication and failure to provide essential medical care is absolutely unacceptable. The hospital's neglect has only worsened his condition, and we are now seriously concerned about the long-term consequences of this delay. This experience has been a nightmare, and I would not recommend this hospital to anyone who is in need of proper and timely medical care.
Visited Accident and emergency services on November 2024
Medway Maritime Hospital has not yet replied.
-
Review titled Sau (Arethusa ward) - the hero’s
Rated 5 stars out of 5
by Katie - Posted on 09 October 2024
I would like to thank every single member of the sau team, specifically my nurses who made my experience stream line. I felt safe and supported and they always had a smile on their faces. I have a massive thank you to first doctor - who without him, I would have not had the procedure I needed to be better. He listened, understood and made me feel important. I can’t thank him enough. Another thank you to all associate nurses / cleaners / health care assistants they the place is always clean, tidy and always made me feel comfortable and safe You are all hero’s in my eyes and I couldn’t be more grateful for my experience
Visited General Surgery on October 2024
Medway Maritime Hospital has not yet replied.
-
Review titled Excellent treatment
Rated 5 stars out of 5
by David - Posted on 25 September 2024
I'd damaged a finger. Went to Sittingbourne Memorial to have it checked and sorted - but they needed an X-ray and their equipment wasn't operational, so suggested Medway Maritime instead. Had the X-ray, and the technician suggested going to A&E on-site instead of back to Sittingbourne. Wonderful treatment - friendly, efficient, knowledgeable, very supportive, very helpful and not a massive wait. Absolutely nothing to complain about.
Visited Accident and emergency services on September 2024
Medway Maritime Hospital has not yet replied.
-
Review titled This can’t possibly be a real hospital
Rated 1 star out of 5
by Anonymous - Posted on 30 September 2024
Horrendous. Made to feel worthless and repeatedly told they did not want me there. Left food in packages that I could not open so had to just look at the meal. Offered no assistance with mobility issues. Most staff just sat at nurses station chatting and only one of two appeared to care about patient needs. Spent days crying and alone. This place needs strong management and think about their ethics and the reason they became nurses and doctors.
Visited Orthopaedics on September 2024
Medway Maritime Hospital has not yet replied.
-
Review titled Amazing care in child A&E
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2024
Visited children a&e for my son who’s been having difficulty breathing, the care and quick response the team give is amazing. The doctor that helped us was so kind, caring and really explained things to us. We left actually feeling relived that he has been helped and will be ok. (Previously visited Darenth valley) who left him waiting for 3 hours with breathing difficulties. But cannot fault Medway at all. There children’s services are fantastic
Visited Accident and emergency services on September 2024
Medway Maritime Hospital has not yet replied.
-
Review titled Waiting list time
Rated 1 star out of 5
by Melissa - Posted on 26 September 2024
I have been waiting to get a appointment from ear nose and throat department for 8 weeks I called today and they said its a 60 week waiting list. This is awful I'm unable to work full time due to my issue and I am being made to wait over a year for a appointment this is disgusting! I am quicker moving to Scotland and getting a appointment there and sorted before getting 1 appointment down in medway! Absolute disappointment the way the NHS is.
Visited Ear, Nose & Throat on September 2024
Medway Maritime Hospital has not yet replied.
-
Review titled terrible hospital
Rated 1 star out of 5
by Anonymous - Posted on 26 August 2024
my stepson was in green zone level 3 and the help that he got was appalling,they left him in pain and they did finally come to help they said he will have to wait to se a doctor? they then gave him an aspirin?then left him, people was pressing buzzers on the ward but they was ignored, nurses just sitting around on mobile phones or looking at a computer screen, the only ones that seemed a little bit helpful was the ones with a tea trolly who said they would get someone two hours later we was told the same thing you will have to wait to se a doctor as he has already had pain relief? oh yes the aspirin.shame on that hospital
Visited Accident and emergency services on August 2024
Medway Maritime Hospital has not yet replied.
-
Review titled Exellent
Rated 5 stars out of 5
by Betty Thwaites - Posted on 12 September 2024
Stated 1 hour wait, but I was seen in 15 mins. Dr and nurse very pleasant .Came out feeling confident.
Visited Oral and Maxillofacial Surgery on August 2024
Medway Maritime Hospital has not yet replied.
-
Review titled the worst service!!!!!!!!!!!!!!!!!!!!
Rated 1 star out of 5
by Hello People - Posted on 29 July 2024
to say that I am disappointed is to say nothing. Yesterday I had the most disgusting reception in my life. The shift that worked from 15-30 to 16-30 was the most disgusting! (blue zone). I was not provided with medical assistance. I have breast cancer (my breasts were swollen, red and very hot) and yesterday I had a very high temperature. How could this be? If it weren’t for my husband and neighbors who saved me with improvised means. I would have survived this night I didn’t survive. People, I wish you all good health!🙏🙏🙏
Visited Accident and emergency services on July 2024
Medway Maritime Hospital has not yet replied.
-
Review titled Awful nurses with attitude
Rated 1 star out of 5
by Gary Snewing - Posted on 03 July 2024
4 hours ago haughtier was told to ring to arrange to be collected, meds still not arrived, nurses seem happy to chuckle amongst themselves then develop a bad attitude when questioned in the Discharge suite. Ambulance staff also complaining of rudeness of nurses. Never had a good experience here, it just gets worse. I never complain about the NHS but this is hospital is just beyond a joke.
Visited Don't know on July 2024
Medway Maritime Hospital has not yet replied.
Information supplied by Medway NHS Foundation Trust