Midland Metropolitan University Hospital
Grove Lane, Smethwick, B66 2QTContact details and Patient Advice and Liaison Service (PALS)
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Review titled 18 hour wait in A and E
Rated 1 star out of 5
by Anonymous - Posted on 23 October 2024
Visited new A and E yesterday and received an 18 hour wait. City A and E is not closed yet so hate to think what waiting times will be like when it does close. Not very well organised as when nurses are calling you to be triaged some are quiet and so you cannot hear if you are at the back and then miss your turn. Care was good when seen but could not believe only had one ECG machine in whole department also in the treatment area it seems too small with staff in the way of each other. The actual hospital doesn't seem any better than Sandwell's it is probably better than the City Hospital so can understand closing that but really Sandwell should have been left open alongside this new hospital to deal with the increasing population. Couldn't believe elderly man had been waiting for a bed for 24 hours and told to sleep on the two seater bench till one could be found disgraceful. Hopefully I won't have to use an A and E again but will not be returning here as Russell Hall and Manor are about the same distance away from my house as this. It is closer to Birmingham than Sandwell Please reopen Sandwell A and E
Visited Accident and emergency services on October 2024
Midland Metropolitan University Hospital has not yet replied.
Information supplied by Sandwell and West Birmingham Hospitals NHS Trust