Mile End Hospital
Bancroft Road, London, E1 4DGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Mile End Hospital.
Reviews
-
Review titled Love and afffection
Rated 4 stars out of 5
by Anonymous - Posted on 10 April 2024
After weeks kin hospital wards on my way to recovering from a manic episode I was delighted to land eventually in a mental ward that I quickjly realised would be able to help me especially well. Leadenhall exuded love, patience and affection, particularÙly from the carers, with their remarkable people skills. Meals of nourishing and varied menus were served at regular times and hygiene was high as staff spent hours cleaning.
Visited Psychiatric intensive care unit on March 2024
Review titled Mile End Hospital
Replied on 15 April 2024
Dear Patient Thank you for taking the time to share feedback about Mile End Hospital (MEH), from which we are pleased to note that your experience was extremely positive. We will ensure that your kind words are shared with East London Foundation Trust (ELFT) who manages the mental health service at MEH. If you would like to share any further feedback you can email ELFT at elft.complaints@nhs.net directly. Best wishes Central Complaints Team Barts Health NHS Trust
-
Review titled Mri
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2023
I had an MRI scan at the Mile end hospital today . The two technicians were extremely kind and helpful . I had said I was nervous and they were both so kind and patient . Full marks to them both .
Visited Don't know on July 2023
Review titled Mile End Hospital
Replied on 11 July 2023
Dear Patient Thank you very much for taking the time to write such positive feedback following your visit to Mile End Hospital for an MRI scan. We are pleased to learn that the two technicians put you at ease when you expressed that you were feeling nervous, and in your words "extremely kind and helpful". We will share your kind words with the Team. Kind regards Central Complaints Team Barts Health NHS Trust
-
Review titled Fantastic experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
I went to Mile End Hospital today for an x ray, having been advised by Whipps Cross that they had long waits for appointments. As soon as I arrived at Mile End hospital, I was welcomed by the reception staff who could see I didn’t know where to go and directed to the imagery department. On arrival, I handed my form in, took a seat and was greeted by friendly staff and taken straight through for my x ray. The whole process took less than 10 minutes and was easy and as pleasant as these things can be. Excellent staff and service.
Visited Don't know on February 2023
Review titled Mile End Hospital
Replied on 22 May 2023
Dear patient Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at RLH. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details to bartshealth.familycontact@nhs.net We look forward to hearing from you Kind regards Central Complaints Team
-
Review titled Admission to hospital
by abuz23 - Posted on 07 February 2023
I felt like alienated. Nurse in charge didn’t even have a name badge. Wasn’t believing me that I used to work in healthcare at another hospital. Their manner was rude too.
Visited February 2023
Provided by Care opinion
Review titled Mile End Hospital
Replied on 22 May 2023
Dear Abuz23 Thank you for taking time to contact us with feedback following your visit to Royal London Hospital. We were very disappointed and sorry to learn that your experience did not match the expectation you had of us. We would welcome the opportunity to look into the concerns you have raised, and feedback to you as appropriate. Should you wish for this to happen, please liaise with the team in the Patient Family Contact Centre. You will need to provide them with of your details i.e. hospital or NHS, number, full name etc. and a more detailed summary of your experience which you can send via email to bartshealth.familycontact@nhs.net. You can also contact them by telephoning 0203 594 2040 for further guidance and support. Kind regards Central Complaints Team Barts Health NHS Trust
-
Review titled Brilliant service, lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2023
Was referred to Mile End Hospital because I required an x-ray and the department at Whipps Cross is having renovations. I was told I could go Mon - Fri anytime (except between 1-2pm). I went on Thursday afternoon around 2:45pm. Dept is easy to find, staff are helpful and I was seen by the lovely staff who did my x-ray, then was confirmed for no fractures by a Dr in less than 20 minutes total. Amazing service.
Visited Don't know on February 2023
Review titled Mile End Hospital
Replied on 22 May 2023
Dear patient Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at MEH. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details to bartshealth.familycontact@nhs.net We look forward to hearing from you Kind regards Central Complaints Team
-
Review titled Just like a private patient
Rated 5 stars out of 5
by June Barclay - Posted on 04 January 2023
I arrived and was seen at my appointment time. Fabulous doctor, very thorough. I had a urine test, blood test and X-rays all while I was there. All this took one and half hours !! Unbelievable!! The doctor has ordered other tests which will be followed up with appointments. I left the hospital feeling very cared for, such wonderful staff in all the apartments visited.
Visited Rheumatology on January 2023
Review titled Mile End Hospital
Replied on 22 May 2023
Dear June Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at MEH. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details tobartshealth.familycontact@nhs.net We look forward to hearing from you Kind regards Central Complaints Team
Information supplied by Barts Health NHS Trust