Milton Keynes Hospital
Standing Way, Milton Keynes, Buckinghamshire, MK6 5LDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Milton Keynes Hospital.
Reviews
-
Review titled Incredible testing of blood results
Rated 5 stars out of 5
by David Justice - Posted on 08 July 2024
I have regular blood tests. I had a diabetes, kidney and liver function test today. Results come back on app same day. How do they do it. Incredible. Thank you.
Visited Don't know on July 2024
Review titled Milton Keynes Hospital
Replied on 09 July 2024
Dear David My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I wanted to thank you for taking the time to leave your lovely review. Feedback such as yours helps to boost staff morale and is so much appreciated by the team. If you have any specific staff names or areas you would like to share or if you would like to discuss any aspect of this further please call 01908 995964 or email patientfamilyengagementteam@mkuh.nhs.uk Thank you for taking the time to write your review and we hope your are doing well. The Patient and Family Experience team
-
Review titled Thank you
Rated 5 stars out of 5
by MJB - Posted on 10 June 2024
My husband had nasty fall. Triage X-ray Scan Treatment all carried out efficiently. Lovely doctor who seemed to be on duty day and night while I was there . Arrived after 111 call arrived about midday and my husband treated and installed in bed on ward 20 less than 12 hours later. Could not fault treatment. Thank you all
Visited Accident and emergency services on June 2024
Review titled Milton Keynes Hospital
Replied on 11 June 2024
Hello Further to earlier review, thank you again for taking the time to leave another lovely review. As per previous response, if you would like to discuss any aspect of this further please call 01908 995964 or email patientfamilyengagementteam@mkuh.nhs.uk Take care The Patient and Family Experience team
-
Review titled 000000000
by Anonymous - Posted on 04 June 2024
After 6 hours waiting and standing up because I can’t sit because of my hamorroides the doctor gave me pain killers and she said she will refer me to the surgery but the put me on routine check!!! I can’t sleep or sit or cough or sneeze or walk and I can’t do number 3 I can’t work which means I can’t live or offload my living cost also I can’t pay taxes anymore!!!! When you will taking people health seriously?! That’s shame on greatest country in the world treating people like insects where is the humanity?! Where is the human rights?! Where are we going?!
Visited Accident and emergency services on June 2024
Review titled Milton Keynes Hospital
Replied on 05 June 2024
Hello My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I am so sorry to read your review regarding our hospital and the impact this is having on you. I would really appreciate it if you could contact the PALS Team to enable us to get a clearer understanding of your experience at the hospital so we support you and work with the staff responsible to make improvements, where needed. PALS can be contacted as follows: PALS@mkuh.nhs.uk or by telephoning 01908 995954. I wish you well. Thank you The Patient and Family Experience team
-
Review titled Good treatment
Rated 5 stars out of 5
by MRS L A SMITH - Posted on 25 June 2024
I had an accident in my garden and had a wound in my leg. I was seen very quickly and after irrigating the wound and blood taken I had an X Ray. It was then a long wait but the department was very busy - many with injuries sustained after a fall. When a doctorwas available he treated my leg and sent me on my way with a prescription foe antibiotics. Of course I would have liked the wait to be shorter but all of the staff were kind and efficient. Thank you all
Visited Accident and emergency services on June 2024
Review titled Milton Keynes Hospital
Replied on 26 June 2024
Dear Mrs Smith My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I wanted to thank you for taking the time to leave your lovely, constructive review. Feedback such as yours helps to boost staff morale and is so much appreciated by the team. If you have any specific staff names or areas you would like to share or if you would like to discuss any aspect of this further please call 01908 995964 or email patientfamilyengagementteam@mkuh.nhs.uk Thank you for taking the time to write your review and we hope you are recovering well. The Patient and Family Experience team
-
Review titled Excellent care
Rated 5 stars out of 5
by Jacqueline Coram - Posted on 14 June 2024
I was taken to A&E and was treated with kindness and care. The wait was horrendous, but that was no fault of the staff. Right through the nursing, doctors and the lady at reception, they couldn't have been nicer or done more. I didn't want to go to the hospital, but the lovely paramedics that attended me at home, assured me it was the best thing to do. They too were brilliant. For my treatment that night, I have nothing but praise for then. Thank you.
Visited Accident and emergency services on June 2024
Review titled Milton Keynes Hospital
Replied on 25 June 2024
Hello Jacqueline My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I wanted to thank you for taking the time to leave your very lovely, constructive review. With regard to the positive feedback, this really helps to boost staff morale and is so much appreciated by the team. I will ensure this is shared with the relevant staff . If you have any particular staff names or if you would like to discuss any aspect of this further please call 01908 995964 or email engagementteam@mkuh.nhs.uk With regard to the paramedics if you are from Milton Keynes this would come under South Central Ambulance Service. If you would like to share this with them direct you can contact them on patientexperience@scas.nhs.uk Thank you for taking the time to write your review and we hope you are recovering well. The Patient and Family Experience team
-
Review titled Credit to hospital
Rated 5 stars out of 5
by MJB - Posted on 10 June 2024
After treatment for fall spent 48 hours in Ward 24 waiting for discharge. Very impressed with cleanliness of this ward and my husband (the patient) assured me the patient toilet/shower was equally spotless. Little bit short staffed as was weekend but with one exception staff were lovely, very kind especially the lovely man doing the observations that weekend. He was my favourite.
Visited Don't know on June 2024
Review titled Milton Keynes Hospital
Replied on 11 June 2024
Hello My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I wanted to thank you for taking the time to leave your lovely review following your husband's admission to Ward 24. Feedback such as yours helps to boost staff morale and is so much appreciated by the team. If you have any specific staff names you would like to share or if you would like to discuss any aspect of this further please call 01908 995964 or email patientfamilyengagementteam@mkuh.nhs.uk Thank you for taking the time to write your review and we hope your husband is doing well. The Patient and Family Experience team
-
Review titled A and E so busy
Rated 4 stars out of 5
by Mike - Posted on 01 May 2024
On arrival at a and e I was seen by a nurse and sent for an xray straight away. While waiting for the results I noticed the sheer amount of people coming in. Over 70 patients in the dept. Some seriously ill. Some people were waiting for plasters and paracetamol. The public could help the staff by not going for such trivial things. It's this that make the people who are poorly have to wait longer. Staff were lovely to me under the strain of huge numbers. When you have 300 people a day coming in it must be very hard to work in.
Visited Accident and emergency services on May 2024
Review titled Milton Keynes Hospital
Replied on 01 May 2024
Dear Mike My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I wanted to thank you for taking the time to leave your lovely, considerate review. Feedback such as yours helps to boost staff morale and is so much appreciated by the team. If you have any specific staff names or you would like to discuss any aspect of this further please call 01908 995964 or email patientfamilyengagementteam@mkuh.nhs.uk Thank you for taking the time to write your review and we hope you are doing well. The Patient and Family Experience team
-
Review titled Ward 24
Rated 5 stars out of 5
by Helen Cattermole - Posted on 10 May 2024
I stayed on ward 24 following my hysterectomy All of the nurses was fantastic my call bell was answered within 2 minutes the couldn’t do enough for you the staff during the night was lovely I couldn’t sleep so they was happy to make me a hot drink and try and make me comfortable in the bed I think if you get to stay on this ward you will be very happy with the care given best ward I have ever stayed on in mkuh Thankyou so much ladies you was fantastic!
Visited Gynaecology on May 2024
Review titled Milton Keynes Hospital
Replied on 14 May 2024
Dear Helen My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I wanted to thank you for taking the time to leave your lovely review regarding your care on Ward 24. Feedback such as yours helps to boost staff morale and is so much appreciated by the team. If you would like to discuss any aspect of this further please call 01908 995964 or email patientfamilyengagementteam@mkuh.nhs.uk Thank you for taking the time to write your review and we hope you are recovering well. The Patient and Family Experience team
-
Review titled Ridiculous waiting times
Rated 1 star out of 5
by Fiz - Posted on 31 May 2024
I’m sat here for the last three hours with my wife. She’s pregnant and continuously bleeding! I went to the front desk and the staff were ice cold and extremely arrogant and kept saying what’s the time on the screen - you been here for 3 hours and the wait time is 3 hrs 45 minutes when clearly a lot of patients who arrived after us were seen by the doctors. I thought a pregnant woman with heavy bleeding is a massive emergency and needs priority !! I’m so confused with the priority list ….. are they waiting for the baby to die ? Seriously no words !!! Absolutely shocking
Visited Accident and emergency services on May 2024
Review titled Milton Keynes Hospital
Replied on 04 June 2024
Dear Fiz My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I am so sorry to read your review regarding your wife's care at our hospital. I would really urge you to contact the PALS Team to enable us to get a clearer understanding of your experience at the hospital so we can work with the staff responsible to make improvements, where needed. PALS can be contacted as follows: PALS@mkuh.nhs.uk or by telephoning 01908 995954. Thinking of you and your wife and hope she got seen. Thank you The Patient and Family Experience team
-
Review titled Superb Service
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
Called back for further investigation, my attendance at the Unit was superb from start to finish. The atmosphere was calm and friendly and everyone I dealt with made me feel like I was their only patient that day.
Visited Breast cancer services on April 2024
Review titled Milton Keynes Hospital
Replied on 16 April 2024
Hello My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I wanted to thank you for taking the time to leave your lovely review. Feedback such as yours helps to boost staff morale and is so much appreciated by the team. If you have any specific staff names or areas you would like to share or if you would like to discuss any aspect of this further please call 01908 995964 or email patientfamilyengagementteam@mkuh.nhs.uk Thank you for taking the time to write your review and we wish you well. The Patient and Family Experience team
Information supplied by Milton Keynes University Hospital NHS Foundation Trust