Moorfields Eye Hospital (City Road)
162 City Road, London, EC1V 2PDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Exceptional service
Rated 5 stars out of 5
by Peter Gilbert - Posted on 09 January 2023
Attended this hospital on the 3rd January on a referral from The Moorfields - Croydon Branch.Was met by a lady at Reception in Vitreo Retinal department who efficiently dealt with the paperwork. In the time that I was there I was dealt with utter professionalism and courtesy. Excellent treatment, can’t fault anything. Whole process explained very well, post surgery care was brilliant. Many thanks to all staff involved.
Visited Cataract Surgery on January 2023
Moorfields Eye Hospital (City Road) has not yet replied.
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Review titled Exceptional service
Rated 5 stars out of 5
by Peter Gilbert - Posted on 09 January 2023
Attended this hospital on the 3rd January on a referral from The Moorfields - Croydon Branch.Was met by a lady at Reception in Vitreo Retinal department who efficiently dealt with the paperwork. In the time that I was there I was dealt with utter professionalism and courtesy. Excellent treatment, can’t fault anything. Whole process explained very well, post surgery care was brilliant. Many thanks to all staff involved.
Visited Cataract Surgery on January 2023
Moorfields Eye Hospital (City Road) has not yet replied.
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Review titled Outstanding care and professionalism
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
Dad recently had a partial corneal graft operation. His care was impeccable - timely, efficient, courteous and caring throughout. The team fully appreciated his coexisting mild dementia and unsteadiness and did everything needed to personalise his care. Many thanks indeed - his sight has now returned and his independence is increasing daily. We are indebted.
Visited Ophthalmology on January 2023
Moorfields Eye Hospital (City Road) has not yet replied.
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Review titled Thank you to everyone
Rated 5 stars out of 5
by John Bowman - Posted on 07 September 2022
I was diagnosed by a doctor at The William Harvey Hospital ( Ashford ), as having a partial detached retina , time 19.00 15th August. I was referred to Moorfields Eye Hospital. My appointment time 09.00 16th August. I underwent surgery at 15.00 on the same day. How amazing is that ? Within 18 hours I had been diagnosed and operated on by the NHS. I was finally discharged while attending Moorfields as an out-patient on 30th August. Thank you to a fully professional team consisting of security personnel , receptionists , nurses , doctors , the surgeon and all of the other support staff
Visited Eye - accident and emergency services on August 2022
Moorfields Eye Hospital (City Road) has not yet replied.
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Review titled I am impressed!
Rated 5 stars out of 5
by Vasiliki Anagnostopoulou - Posted on 22 July 2022
I have been waiting for an appointment for about 6 months after my optician found something that looked suspicious. Once Moorfields Ealing referrer me to Moorfields City road, my experience has only been excellent. The admin ladies at the ultrasound department are extremely polite and helpful and managed to book me in very quickly. All the stuff are so kind and professional. I can only say a big well done, as my overall experience from hospitals in London had never been positive until today. Impressed by Moorfields!
Visited Ophthalmology on July 2022
Moorfields Eye Hospital (City Road) has not yet replied.
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Review titled Well coordinated service
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2022
I was treated politely and professionally by the full medical team. What a well organised system! The doctor put me at ease, answered my questions and performed a thorough eye test. I left with confidence that I had been well looked after and with an understanding of the medical issue.
Visited Eye - accident and emergency services on July 2022
Moorfields Eye Hospital (City Road) has not yet replied.
Information supplied by Moorfields Eye Hospital NHS Foundation Trust