Newcastle Dental Hospital
Richardson Road, Newcastle upon Tyne, Tyne and Wear, NE2 4AZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Wonderful service
Rated 5 stars out of 5
by Christine Kennedy - Posted on 11 February 2023
From making my initial call to 111 at 7.30am to being completely finished my treatment by 11.30am was amazing. NHS at its very best!!! I had an appointment at 9.15am and, to be fair, it was a little later by the time I was called in - but anyway.. the student dentist took me through, asked lots of questions and examined me. She consulted with the clinician who agreed with her diagnosis. I was then given an xray and asked to wait. A few minutes later i was given the option to leave my tooth in place or have it removed. I chose the latter. I was given local anaesthetic, the tooth was removed within minutes. No pain, no pulling, no discomfort. I was given aftercare instructions and after checking I was definitely ok - I was sent on my way. I was extremely impressed with the staff and the service and would definitely recommend them. Again, thank you very much.
Visited February 2023
Review titled Newcastle Dental Hospital
Replied on 14 February 2023
Thank you for taking the time to leave your feedback regarding your treatment at the Dental Hospital. We are pleased that you found the whole experience to be amazing, with timely and pain free treatment. We will forward your feedback to the department who will share with the team involved in your care.
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Review titled Brilliant service
Rated 5 stars out of 5
by Louise Curry - Posted on 22 February 2023
My tooth had cracked and had quite a big hole in giving me a lot of pain, rang 111, got an appointment on the same day. The student dentist I had was lovely. She made me feel so much less anxious, talked me through everything that was going to happen, did an amazing job with the whole procedure! I left feeling so relieved and happy with the service, honestly couldn’t have gone any better and I do believe it was down to the student dentists care with me
Visited February 2023
Review titled Newcastle Dental Hospital
Replied on 27 February 2023
Thank you for taking the time to leave your feedback regarding your experience at the dental hospital. We are pleased that you you were made to feel more comfortable and were talked through everything that was going to happen. We will forward your comments to the department, who will share with the team involved in your care.
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Review titled Makes me less nervous about visiting the dentist
Rated 5 stars out of 5
by Evie Woods - Posted on 13 December 2022
Staff are all helpful and friendly, and they make me feel more comfortable visiting the dentist. Had a few bad experiences but they're extremely thorough and leave you feeling well looked after. Waiting times are reasonable and all options are discussed in detail, staff don't mind answering any questions and are very patient. All in all it makes what is usually an unpleasant experience a lot more barrable. Keep up the great work!
Visited December 2022
Review titled Newcastle Dental Hospital
Replied on 14 December 2022
Thank you for taking the time to leave your feedback regarding your care at the dental hospital. We are pleased that you found the staff to be helpful and friendly and they made you feel comfortable during your visits. We will forward your feedback to the directorate, who will share with the team involved in your care.
Information supplied by The Newcastle Upon Tyne Hospitals NHS Foundation Trust