North Cambridgeshire Hospital - Cambridgeshire and Peterborough NHS Foundation Trust
North Cambs Hospital, Churchill Road, Wisbech, Cambridgeshire, PE13 3ABContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Endoscopy unit
Rated 5 stars out of 5
by Jill S - Posted on 30 April 2024
Had a colonoscopy today, staff were excellent and felt extremely relaxed with them. Very pleased to have a bed in a ward. Procedure was very straightforward. Lovely freshly made sandwich, biscuits and a drink. Would recommend
Visited Don't know on April 2024
Review titled North Cambridgeshire Hospital - Cambridgeshire and Peterborough NHS Foundation Trust
Replied on 07 August 2024
Dear Jill. Thank you for the positive comment on your experience at our Endoscopy Unit at the QEH. Staff endeavour to always give a positive experience and it is rewarding for them to hear when they have achieved this. Thank you for taking the time to feedback. Sent on behalf of Paula Sugars Complaints & PALS Manager The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust Gayton Road King’s Lynn PE30 4ET Email: complaints.concerns@qehkl.nhs.uk Website: www.qehkl.nhs.uk
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Review titled Truly Outstanding
Rated 5 stars out of 5
by GRAHAM A ROCK - Posted on 28 May 2023
North Cambridgeshire Hospital, Wisbech. Outstanding and Dedicated would be an understatement. Having attended the Peckover Ward to undergo an urgent Colonoscopy my stomach was obviously turning over with additional concerns about the outcome. Without Exception, all the Staff, from Reception, to admissions and the attending Consultant were fully understanding and experienced, having added Disabilities which needed to be addressed prior to the Procedures. I need not have worried...All the dedicated Staff are understanding, compassionate, and above all truly Professional, the whole visit was completed without any fuss or concerns...everything was clearly explained and all my underlying concerns were clearly answered. I cannot praise the truly outstanding and dedicated Staff enough, thank you all so, so much.
Visited Gastrointestinal and Liver services on May 2023
Review titled North Cambridgeshire Hospital - Cambridgeshire and Peterborough NHS Foundation Trust
Replied on 09 June 2023
Dear Graham Thank you for taking the time to provide this positive feedback, it is always lovely to read compliments for staff, we are pleased to be able to share this with them. Sent on behalf of Hannah Kendle PALS Officer The Queen Elizabeth Hospital
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Review titled Endoscopy Unit - One of the Best.
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2022
Underwent a colonoscopy this morning - against my better judgement. The staff throughout the procedure from admission ( God bless Bev!) to discharge (still blessing Bev!) was absolutely spot on. The professionalism, compassion, knowledge base and individualised care could not have been better. Information was given at the right time and the right format. It turned not to be as bad as I'd anticipated . Many thanks to all the staff. You are credits to your profession.
Visited Gastrointestinal and Liver services on November 2022
Review titled North Cambridgeshire Hospital - Cambridgeshire and Peterborough NHS Foundation Trust
Replied on 29 December 2022
Dear Patient, Thank you very much for taking the time to convey your thanks to the colonoscopy team during such a stressful period. Rest assured we will share your thanks with the team, I know it will be greatly appreciated. Kind regards Karen PALS Officer The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust
Information supplied by Cambridgeshire and Peterborough NHS Foundation Trust