Northampton General Hospital (Acute)
Cliftonville, Northampton, Northamptonshire, NN1 5BDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Ignored my urgency
Rated 2 stars out of 5
by Anonymous - Posted on 20 February 2023
I was told to go to accident and emergency by my gp deeming my symptoms were urgent a nurse shook her head as to why my gp would deem my chest pain shortness of breath coughing up blood or pain I was sent to urgent care more than twenty ppl waiting I didn’t get blood pressure checked nor my spo checked I can’t sit anywhere no one seems to care so i went home to care for myself one nurse who saw me outside panting she said to go home and call 999 for an ambulance this is the state we are in I feel sad I feel let down should I just go home and die then they will think we could have helped I didn’t call 999 when gp told me to go to the hospital because I still care about the service that could save someone else life but what about mine doesn’t mine matter?????
Visited Accident and emergency services on February 2023
Review titled Northampton General Hospital (Acute)
Replied on 26 April 2023
Good morning, Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us. We are very sorry to hear that you have not had a positive experience when visiting our A&E. If you would like to speak to someone about this please contact the Patient Experience Department on 01604 523438 and we will do our best to help. We strive for high standards of patient experience within NGH and are always looking at ways to improve. Best wishes from NGH
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Review titled Parking
Rated 5 stars out of 5
by Alex Wood - Posted on 20 February 2023
I noticed a review about parking. It can be a nightmare at a stressful time and I note that warden are on the prowl. The large car park is a particularly bad spot with cars crawling round, stopping, reversing etc. The hospital has clearly shown its concern about ensuring that users pay for their parking - it would be good if they showed the same amount of concern about parking. A 'Car park full' sign could be helpful as could someone to 'mark' the odd vacant space at peak times.
Visited Don't know on February 2023
Review titled Northampton General Hospital (Acute)
Replied on 26 April 2023
Good morning, Thank you very much for taking the time to leave a review. Your input is most valued to us. We will pass your comment onto the Estates team who oversee the parking around the hospital. From all of Team NGH.
Information supplied by Northampton General Hospital NHS Trust