Nuffield Health, Hereford Hospital
Venns Lane, Hereford, Herefordshire, HR1 1DFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Heart Clinic
Rated 5 stars out of 5
by Graham Bell - Posted on 30 September 2024
I am under the care of heart specialist for heart failure. I have found the treatment process highly efficient and informative. The whole team have been very professional. As part of my treatment process I have also been referred to the heart rehabilitation programme which I have found very useful and supportive for myself and my family, they have eased all of my troubles and alleviated my fears! The whole programme has been invaluable in supporting my recovery. I think the benefits of the programme should be acknowledged to support other patients going through a similar situation. The whole service has been second to none!
Visited Don't know on September 2024
Review titled Nuffield Health, Hereford Hospital
Replied on 10 October 2024
Dear Mr Bell, Thank you for taking the time to provide this excellent feedback. We are very pleased to read that any visits to our hospital, during your treatment, were completed to the excellent standard we expect for our patients. Best wishes, The Nuffield Health Hereford Senior Management Team
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Review titled Very supportive experience
Rated 5 stars out of 5
by Alan Fellows - Posted on 31 May 2024
Everyone went out of their way to help me relax before my hernia operation. Someone took my order for my post opperation meal. Very nice fresh cheese and tomoto sandwiches and tomato soup as will as a pot of tea. Pre operation anesthetist/staff very suppotive with distractive conversation. Surgeon came in afterwards to see how I was. Thank you very much everyone!!
Visited Don't know on May 2024
Review titled Nuffield Health, Hereford Hospital
Replied on 05 June 2024
Dear Mr Fellows, Thank you very much for taking the time to provide this lovely feedback with relation to your recent admission to our hospital, for your Hernia Operation. We are very pleased to read that all staff interactions, the catering and, most importantly, the treatment you received were to the high standards we expect for our patients. We would like to send our very best wishes for your on-going recovery and would like to thank you once again for taking the time to review your patient experience. With regards, The Nuffield Health Hereford Hospital Senior Management Team
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Review titled Wonderful staff
Rated 5 stars out of 5
by Jacqui Gardner - Posted on 02 November 2023
I really can’t fault the care I received when I was in for elective foot surgery. The facilities are excellent and the staff were wonderful. Everything ran smoothly and the department was well organised and efficient. Thank you so much for looking after me so well.
Visited Orthopaedics on November 2023
Review titled Nuffield Health, Hereford Hospital
Replied on 03 November 2023
Dear Jacqui, Thank you for taking the time to provide this lovely feedback with regards to your recent admission to our Hospital. We are very pleased to read that your patient experience was to the excellent standards we expect, and we look forward to sharing this feedback with the team you met, during your visit. We would like to send our best wishes for your on-going recovery and take this opportunity to thank you once again for providing this superb review of your recent visit to the Nuffield Health Hereford Hospital. With regards, The Nuffield Health Hereford Hospital Senior Management Team
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Review titled Excellent caring experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2023
I had an endoscopy. The two professionals could not have been kinder and caring. In what could be a difficult situation I was made comfortable and cared for
Visited Don't know on October 2023
Review titled Nuffield Health, Hereford Hospital
Replied on 31 October 2023
Dear Patient, Thank you very much for taking the time to provide this excellent feedback, with regards to your recent visit to our Hereford Hospital. We are very pleased to read that the interactions with our team put you at ease and that they provided an excellent level of patient care throughout. Your review will further assist future patients that may have anxiety about completing this type of testing, so we would like to thank you for providing further reassurance to anyone reading this review. Thank you again for this feedback. Kind regards, The Nuffield Health Hereford Hospital Senior Management Team
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Review titled Wonderful staff
Rated 5 stars out of 5
by Annette Crowe - Posted on 29 April 2023
My husband went in for a knee replacement. He was in hospital for 3 days. During that time he was treated so well by the doctors and the nursing team. He was kept fully informed each step of the way. They were kind and attentive during a time that was scary for someone who had never had surgery before. I cannot recommend them highly enough.
Visited Orthopaedics on April 2023
Review titled Nuffield Health, Hereford Hospital
Replied on 17 May 2023
Dear Annette, Thank you for taking the time to provide this feedback, with relation to your husband’s recent admission to our hospital. We are very pleased to read that we assuaged any concerns he might have had, and we would like to send our best wishes for his on-going recovery. In the meantime, thank you again for taking the time to share this review, it is very much appreciated. With regards, The Nuffield Health Hereford Hospital Senior Management Team
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