Nuffield Health, Shrewsbury Hospital
Longden Road, Shrewsbury, Shropshire, SY3 9DPContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Lack of Air conditioning
Rated 5 stars out of 5
by Rachel Pollard - Posted on 08 September 2023
I was an inpatient for surgery and the overall temperature in the ward was incredibly hot due to good weather outside, all in patient rooms and areas need individual air conditioning units to control the temperature as even a bar of chocolate in my bedside melted, it was particularly hot for all the nursing staff working too. Fly screens at the bedroom windows would stop all the insects from entering the rooms attracted by any night lights. The mobile CT and MRI scanner lorries parked outside were continuously noisy throughout the night making whirring noises which echoed around the car park. All staff I met were attentive, caring and extremely helpful making my stay a really positive experience.
Visited Don't know on September 2023
Review titled Nuffield Health, Shrewsbury Hospital
Replied on 05 October 2023
Hi Rachel, Thank you for taking the time to provide this review with regards to your recent admission and we are very pleased to read that overall, you had a positive patient experience at our hospital. We are however sorry to read that there were elements of your stay that were not satisfactory, and we will take this constructive feedback on board, as part of any future plans for the hospital. In the meantime, thank you again for taking the time to share your patient experience and we would like to send our best wishes for your on-going recovery. Kind regards, The Nuffield Health Shrewsbury Hospital Senior Management Team
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